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Amazon Worldwide Operations & Customer Services


The tools that make magic happen

Amazon is always looking for more ways to deliver delight to our customers, which requires thinking big, thinking beyond, and solving problems that have never even been seen before.

For you, this means you'll see a constant evolution of the technology in our buildings. From robots to solar panels to...who knows?

Robot armFulfillment Center Technology

Amazon’s eighth-generation fulfillment centers utilize one of Earth’s largest robotic arms, more than 15,000 Amazon Robotics units, vision systems that enable the unloading of an entire trailer of inventory in less than 30 minutes, and almost 20 years’ worth of software and mechanical innovations to fulfill customer orders.

Prime Now

Same-day delivery. No patience required. Offering app-powered one-hour delivery on tens of thousands of daily essentials, Prime Now is enabled by Amazon’s growing network of fulfillment centers—and the high-end technology they utilize—which drastically improves efficiency.