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Amazon Worldwide Operations & Customer Services

Hourly Opportunities

Join our team and help bring Amazon orders to life

Fulfillment Centers

Bring Amazon orders to life. Amazon fulfillment centers are where the journey begins: giant warehouses that hold anything you can order on Amazon.com. A customer completes a purchase, and in the fulfillment center the items they ordered are pulled from the shelves, packed for shipment, and sent on their way.

Most fulfillment center jobs require a full-time schedule commitment, and we often have seasonal positions available during our busiest times of the year. You'll have the opportunity to learn multiple processes in the warehouse, including running our powered equipment.

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Sort Centers

Get closer to our customer. The Amazon sortation center (or sort center) is where packages arrive already packed from an Amazon fulfillment center, and are sorted down to a zip code level to then be sent on their way to the customer. No warehouse here - you'll see packages come into the building, be sorted through a conveyor system, and get packed onto trucks to go to their next stop.

Sort center positions are usually part-time, and often feature flexible scheduling options, depending on the location and the needs of the business at the time you're hired. Whether it's to allow more time for family, school, or even another job, we want your Amazon schedule to fit your life!

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Amazon Logistics' Delivery Stations

Are you a "daysleeper"?  Want to avoid traffic?  Amazon Logistics’ Delivery Stations allow you to work part-time shifts overnight. 

As an associate at one of our delivery stations, you are part of something big, preparing for the future, and making history every day.

You work a set schedule with shifts ranging from 4-5 hours. Since most of the package sortation activity occurs during late night and overnight hours, most available shifts will be during this timeframe.

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Prime Now

Amazon Prime Now is innovating on an already awesome customer shopping experience by improving delivery times to as little as one hour.

As part of Amazon’s exciting same-day delivery service, associates will stand and walk their entire shift, working in a small warehouse environment handling and sorting orders based on delivery time. While you will fill Prime customer orders and prepare them for delivery, this is not a driving position.

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Prime Now Launch

Prime Pantry

The future of shopping for everyday essentials is here and Amazon’s Prime Pantry is bringing snacks, beauty products, household supplies and more to customers’ homes. As a Prime Pantry associate, you’ll play a critical role in bringing this next-level experience to millions of shoppers.

Associates work in a warehouse environment handling and sorting packages based on destination.  You can expect to be moving around the building operating carts, dollies, hand trucks and other equipment moving packages and inventory around the facility. Part-time associates will be working up to 29 hours a week while full-time associates work 40 hours a week with opportunities for overtime.

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AmazonFresh

We are feeding cities all over the country with AmazonFresh grocery delivery and you’ll play a critical role in making this happen. Our AmazonFresh facilities are smaller than our typical warehouse, meaning more interaction between managers and associates, and a closer-knit team overall. Associates need to be comfortable working in an environment with varying temperatures, similar to a grocery store. We offer everything from cereal to ice cream – which means you will be working in a freezer environment for parts of your shift and in a refrigerated environment for at least 50% of your shift. Not to worry, we provide safety training and all of the protective equipment you’ll need. Most of our associates will be in part-time positions and will be working up to 29 hours a week, while full-time associates work 40 hours a week with opportunities for overtime.

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Campus Pickup Point

Campus Pickup Points bring Amazon’s broad selection, low prices, and convenient shopping experience to the heart of college communities and offer a number of student-focused features.

Join us as we work together in a fast-paced and energetic environment to fulfill Amazon’s mission: to be Earth’s most customer-centric company!

Find out more about Campus Pickup Point >

CamperForce

Since 2008, Amazon has been hiring campers as an integral part of our seasonal work force. In doing so, we've discovered a highly mobile, thriving, active community of work-campers who help us to delight Amazon customers across the country.

Amazon Campers spend 3 to 4 months during fall and winter receiving, stowing, picking, and packing customer orders. Wherever you choose to go with Amazon CamperForce this year, it's sure to be an adventure.

Find out more about CamperForce >

Customer Service

To deliver the best possible support experience to our customers: this is the single goal of our Amazon Contact Centers. To do that, our Customer Service Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. Working from home or from one of our physical Customer Contact Centers, we support customers via phone, email, live online chat, and social media.

Our team is focused on continuously improving - raising the bar in the support experience of the future. We're also here to build a great place to work for our associates, and to work hard, have fun, and make history as we do it.

See all of our open Customer Service positions