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Amazon Worldwide Operations & Customer Services

My Appointment

We’ve made it easy to find the answers to the questions you may have about the hourly hiring process - just scroll down a little to see them listed below.

Cancelling your appointment


My appointment was cancelled, why?

If you received an email that your appointment was cancelled, do not attend the appointment. This means something has occurred which has impacted our ability to hold the event as planned.

We apologize for any inconvenience.

You will be notified through email once we are able to reschedule the appointment.


I would like to cancel my appointment:
Please login to your Job Page.

  • Click on ‘Menu’ in the upper right corner
  • Select ‘Jobs I’ve Applied To’.
  • Under ‘My Appointments’ click ‘Action’ next to your appointment
  • Click 'Cancel' or 'Reschedule'


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Phone is available 4am – 9pm (PT), 7 days a week