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Amazon Worldwide Operations & Customer Services

My Appointment

We’ve made it easy to find the answers to the questions you may have about the hourly hiring process - just scroll down a little to see them listed below.

Rescheduling your appointment

I have an appointment scheduled, but need to reschedule:

In order to reschedule your appointment please follow these steps.

  1. Login to your Job Page
  2. Click on ‘Menu’ in the upper right corner and select ‘Jobs I’ve Applied To’
  3. Under 'My Appointments', click on the 'Reschedule' link
  4. You will be directed to select a new appointment time if appointments are available

If there are no appointments available, you will not be able reschedule your appointment at this time.

Continue to check your Job Page for future appointment openings.

I am unable to attend my start date and need to reschedule:
In order to reschedule your start date, please contact us via the chat link below.

I've already attended my start date and need to reschedule my training day:
Please contact us via Chat using the link at the bottom of this page.

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Still have questions?

Chat is available 3am-10pm (PT), 7 days a week

Phone is available 4am – 9pm (PT), 7 days a week