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Amazon Worldwide Operations & Customer Services

My Appointment

We’ve made it easy to find the answers to the questions you may have about the hourly hiring process - just scroll down a little to see them listed below.

Scheduling your appointment


I am trying to schedule an appointment, but there are no appointments available:

Appointments fill up quickly! Please continue to check your job page for future appointment openings. All available appointments will be listed in your job page Click on ‘Menu’ in the upper right corner and select ‘Jobs I’ve Applied To’


I am trying to schedule, but I am not able to make any of the available appointments:
Please continue to check your job page for future appointment openings. All available appointments will be listed in your job page. Click on ‘Menu’ in the upper right corner and select 'Jobs I’ve Applied To.'


I already attended my Hiring Event, but was asked to schedule another appointment, why?
There are a number of possible reasons why you were invited to schedule an appointment. The event information will be listed when you go to schedule. You will also receive an email confirmation with additional details about the event you are being asked to schedule.

In order to move forward in the process, please schedule the second appointment. We apologize for any inconvenience.


There are appointments in the system, but I am unable to schedule because of a system error. How can I schedule?
We apologize for any technical errors with the online scheduling tool. Please contact us via the chat link below.


I missed a call about scheduling an appointment:
Please continue to check your job page for future appointment openings. All available appointments will be listed in your job page. Click on ‘Menu’ in the upper right corner and select .Jobs I’ve Applied To.'


When will I receive my invite to schedule my hiring event appointment?
If you have already completed an application, you will be notified via email once your application status has been updated.  The timing of when hiring events are scheduled vary by location and by business need.


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Chat is available 3am-10pm (PT), 7 days a week

Phone is available 4am – 9pm (PT), 7 days a week