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Amazon Worldwide Operations & Customer Services


Supporting smiles of all abilities

Building and supporting an inclusive workforce

Paths to employment

Amazon has always been, and always will be, committed to diversity and inclusion. We seek people from all backgrounds to join our teams.
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Text ALL ABILITIES to 77088 to receive job alerts.

Supported employment

In support of candidates who may require additional support beyond the standard Amazon accommodations process, such as job coaching, Amazon partners with local suppliers as part of the Alternative Workforce Supplier Program (AWSP). Find more information and regions that are supported.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know. Contact us through the Amazon Delivers Contact Us webpage.


At Amazon, we employ people with disabilities across a variety of roles including engineering, program management, graphic design, accounting, customer service, and sortation and delivery centers - all making and delivering accessible products for all of our customers. We intentionally design our employee experience to be accessible so that Amazonians with disabilities can accomplish their goals without extra effort or frustration due to accessibility challenges. 


Why we choose to include



Amazon fulfillment center associate Jeremy Balkan and his service dog Leila work together on behalf of customers at an Amazon warehouse. "I like to say she's my ears," says Balkan, who was born deaf. "Whatever she hears, I trust her completely."

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Associate success stories



Caylan is a top performer in one of Amazon’s sort center facilities in Newark, California. He has grown and advanced into different job functions from when he first started. Caylan's team raves about his positive attitude and amazing energy everyday!


Gaby has been at Amazon for over a year and has enjoyed her job so much that even her friends and family have shared how excited they are for her! Gaby has seen a positive impact in both her professional and personal life and Amazon is lucky to have her as part of the team!


Find the right opportunity


We would love to see you thrive here at Amazon, search opportunities in your area 

Text ALL ABILITIES to 77088 to receive job alerts

Find jobs now

For information about supported employment 

Learn more about AWSP


Fulfilling jobs with great benefits


Amazon jobs are great jobs, with industry leading benefits starting on day one. On top of Amazon’s $15 minimum wage, the company offers full-time employees comprehensive benefits including full medical, vision, and dental insurance as well as a 401(k) with 50 percent match, and up to 20 weeks of maternal and paternal paid leave. Innovative programs, like Career Choice, pre-pay  95 percent of tuition for courses related to in-demand fields, regardless of whether the skills are relevant to a career at Amazon.


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