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Amazon Worldwide Operations & Customer Services


Join the Amazon Air team

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What does an Amazon Air team member do?


As an Amazon team member working at an Amazon Air Gateway/Hub, you will be handling the loading of cargo onto aircraft from the warehouse. This includes handling, moving, stacking, stamping, weighing, measuring, labeling, etc., and constructing and dismantling boxes when necessary.



4 steps to packing an Amazon Air plane


Amazon trailer arrives at airport

An Amazon trailer arrives at the airport carrying more than 2,000 Amazon boxes – each box is part of a customer's order.

Amazon boxes sorted

Within minutes of arriving at the airport, Amazon boxes are unloaded and sorted to ensure an on-time departure.

Packing containers

Packages are placed into containers known as Unit Load Devices (ULDs) that are designed to maximize space and to fit perfectly inside Amazon Air planes. Each ULD can hold hundreds of packages and help to ensure the two-day delivery promise to Prime members across the country.

Loading the plane

The silver containers are then brought to the aircraft and loaded onto a lift that raises them to the cargo bay. From there, the containers are pushed into position within the plane and secured. Each Amazon Air plane can hold 30 or more containers, which is the equivalent of over one million Echo Dots, 10,000 Instant Pots, or 5,000 teddy bears.



Are there special requirements to work at Amazon Air?


In accordance with FAA and DHS requirements, applicants must successfully complete a criminal background check to obtain access privileges to airport security identification display areas (SIDA) and must be able to secure the appropriate airport authority and/or US Customs security badges, if applicable.

This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA.



Watch how to pack an Amazon Air plane




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