You should add no-reply@jobs.amazon.com to your email address book to ensure you receive the password reset email from us.

Please do this, then try to reset your 6-digit PIN by following these steps: 

1. Go to amazon.force.com
2. For “Select your country” click “United States”
3. Click Sign in/ Create Account
4. Enter your email address as entered on your profile and click “Next”
5. Click “Forgot your pin?”
6. Enter your email address and click Next
7. Go to your email account and look for an email from no-reply@jobs.amazon.com. Note this email may be in you Spam folder or Promotions folder. 
8. This email will provide a 6-digit code to verify your account. Copy the code.
9. Go back to the website
10. In the first field, enter the 6-digit code sent to your email address
11. In the next two fields, enter a new 6-digit pin. This pin will act as your "password" which will be used to log in to your profile in the future so make sure to note the 6-digit pin entered.
12. Click “Update”
13. Click “Back to Login”
14. Enter your email address and click “Next”
15. Enter the 6-digit pin you set up in Step 11 (not the 6-digit code sent to you email address)
16. Click “Next”
17. Complete a second point of verification. Choose whether to send the login code to your mobile phone or email address and then click “Send Code”
18. Check your phone or email depending on which selected and copy the 6-digit code received
19. Go back to the website and enter the 6-digit code that was sent to your mobile phone number or email.

You will now be logged into your account.

To log in to Knet for the first time:

1. Go to KNET.csod.com to access a training curriculum. 
2. Use the Login and Password from the email you received.
3. You will be prompted to create your own password. 
4. Once you've logged in, you will be taken to KNet’s home page. On this page you'll see the New Hire Orientation & Training curriculum listed under Active Training. Click “Open Curriculum.” 
5. On the next page, click “Activate” to access the first module. 
6. Then click “Launch” to get started on the first module. 
7. Click “AGREE” to begin the first training module 
 

If this is not your first time logging in, and you cannot remember your password, please make sure you're on 'knet.csod.com', and click on 'Forgot Password?'

If neither of these methods work, please hit 'No' below, then choose a contact option.

In order to reset your MyDocs password, select the Forgot your Password link from the MyDocs Portal, which can be accessed at amazon.onbaseonline.com. 

A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password. 

When changing your password, please make sure your password meets the following requirements: 
-First and last character must be a letter 
-Must be at least eight characters long and not longer than thirty characters 
-Must contain at least one uppercase character, one lowercase character, and one non-alphabetic character 
-Can include most characters on the keyboard (letters, numbers, and some punctuation) 
-Cannot use the same character three times in a row 
-Cannot be based on your login name. 

Please try clicking 'Forgot Your Password?' and following the prompts. Make sure you're checking your spam/junk email folders.

You already have a candidate account in our system!

You can reset your password by following these steps:

1. Go to amazon.force.com
2. For “Select your country” click “United States”
3. Click Sign in/ Create Account
4. Enter your email address as entered on your profile and click “Next”
5. Click “Forgot your pin?”
6. Enter your email address and click Next
7. Go to your email account and look for an email from no-reply@jobs.amazon.com. Note this email may be in you Spam folder or Promotions folder. 
8. This email will provide a 6-digit code to verify your account. Copy the code.
9. Go back to the website
10. In the first field, enter the 6-digit code sent to your email address
11. In the next two fields, enter a new 6-digit pin. This pin will act as your "password" which will be used to log in to your profile in the future so make sure to note the 6-digit pin entered.
12. Click “Update”
13. Click “Back to Login”
14. Enter your email address and click “Next”
15. Enter the 6-digit pin you set up in Step 11 (not the 6-digit code sent to you email address)
16. Click “Next”
17. Complete a second point of verification. Choose whether to send the login code to your mobile phone or email address and then click “Send Code”
18. Check your phone or email depending on which selected and copy the 6-digit code received
19. Go back to the website and enter the 6-digit code that was sent to your mobile phone number or email.

You will now be logged into your account.

You should add applicationhelp@amazon.com to your email address book to ensure you receive the password reset email from us.

Please do this, then try to reset your password by following these steps:

1. Go to amazon.force.com
2. For “Select your country” click “United States”
3. Click Sign in/ Create Account
4. Enter your email address as entered on your profile and click “Next”
5. Click “Forgot your pin?”
6. Enter your email address and click Next
7. Go to your email account and look for an email from no-reply@jobs.amazon.com. Note this email may be in you Spam folder or Promotions folder. 
8. This email will provide a 6-digit code to verify your account. Copy the code.
9. Go back to the website
10. In the first field, enter the 6-digit code sent to your email address
11. In the next two fields, enter a new 6-digit pin. This pin will act as your "password" which will be used to log in to your profile in the future so make sure to note the 6-digit pin entered.
12. Click “Update”
13. Click “Back to Login”
14. Enter your email address and click “Next”
15. Enter the 6-digit pin you set up in Step 11 (not the 6-digit code sent to you email address)
16. Click “Next”
17. Complete a second point of verification. Choose whether to send the login code to your mobile phone or email address and then click “Send Code”
18. Check your phone or email depending on which selected and copy the 6-digit code received
19. Go back to the website and enter the 6-digit code that was sent to your mobile phone number or email.

You will now be logged into your account.

You can confirm or edit information on your account by  following these steps:

1. Login to your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My Personal Information'

You will be taken to the Edit Profile page, where you can edit the information on your profile. If you make any changes, be sure to click 'Save'!

If the information you wish to edit is not available, please select 'No' below and then choose a method to contact us.

This means the password reset link has expired. Please reset your password again in order to get a new link.

You can reset your password by following these steps:

1. Go to amazon.force.com
2. For “Select your country” click “United States”
3. Click Sign in/ Create Account
4. Enter your email address as entered on your profile and click “Next”
5. Click “Forgot your pin?”
6. Enter your email address and click Next
7. Go to your email account and look for an email from no-reply@jobs.amazon.com. Note this email may be in you Spam folder or Promotions folder. 
8. This email will provide a 6-digit code to verify your account. Copy the code.
9. Go back to the website
10. In the first field, enter the 6-digit code sent to your email address
11. In the next two fields, enter a new 6-digit pin. This pin will act as your "password" which will be used to log in to your profile in the future so make sure to note the 6-digit pin entered.
12. Click “Update”
13. Click “Back to Login”
14. Enter your email address and click “Next”
15. Enter the 6-digit pin you set up in Step 11 (not the 6-digit code sent to you email address)
16. Click “Next”
17. Complete a second point of verification. Choose whether to send the login code to your mobile phone or email address and then click “Send Code”
18. Check your phone or email depending on which selected and copy the 6-digit code received
19. Go back to the website and enter the 6-digit code that was sent to your mobile phone number or email.

You will now be logged into your account.

Try these troubleshooting tips first!

• If on a mobile device, switch to a computer or laptop.
• Try a different web browser (Chrome or Firefox).
• Turn off all Pop-Up Blockers.
• Update Adobe Flash Player.
• Delete browsing history.
• Log out and log back in.

You may be in the example exercise. Select the Next button at the bottom of your screen to move through the example to the questions.

If you are in the questions, make sure all questions or activities are complete in order to move forward. Place cursor over the selected item. Left click and hold down the cursor to drag the mouse to the appropriate response. Do not double-click the button.

You may be in the example exercise. Select the Next button at the bottom of your screen to move through the example to the questions.

If a dialogue box appears stating: “You are not finished; do you want to continue?” – select No and try typing again.

If unable to type in the text box, move the cursor inside the box and click the left mouse button; you should be able to type your response. Press enter after each response. Select Next when you are done entering your response or your time is up.

If you received the following message: "There was an error processing your request. Please contact support by emailing hvh-portal-support@amazon.com. Thank you for your patience."

- Ensure you have selected the correct language on your profile (Example: Choose English instead of English (UK)).

- Once language is fixed, try relaunching the assessment.

- Still an issue, hit 'No' below, then choose a contact option.

- If language is correct, hit 'No' below, then choose a contact option.

If you received the following message: "There was an error processing your request. Please click the Back button in your Browser and try again. If the error persists, please contact support by visiting https://amazon.com/applicationhelp. Thank you for your patience."

- hit 'No' below, then choose a contact option.

If the wrong name is shown when you launch the assessment, hit 'No' below, then choose a contact option.

If you're receiving the following message -- "Error: eTicket / test session has expired. Please contact your test administrator to discuss being assigned a new eTicket / test session." -- Please hit 'No' below, then choose a contact option.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

You can see all of Amazon’s open Warehouse, Shopper, Air, and Driver positions on amazondelivers.jobs.

If you previously worked at Amazon, you are welcome to reapply. We will evaluate your rehire eligibility based on your employment record. Please note that all candidates who have previously been hired at Amazon will go through this check, whether they worked or withdrew before starting. Once we have finished this process, we will notify you with next steps.

If you don’t see a job posting for a particular location, it means that all of the roles have been filled.

Availability is constantly changing, and we encourage you to check the amazondelivers.jobs website frequently for updates.

All open Seasonal Conversion Associate positions can be viewed at amazon.com/conversions.

You will be asked to enter your last name and Amazon login as they appear at the top of your badge.

If you don’t see your location posted, please follow up with your local HR or management team.

Note: Candidates are only eligible for conversion at the location where they are currently working. 

Submitting a resume isn’t necessary. In order to be considered for any of our positions, you must complete the online application. All of our current job openings can be viewed at amazondelivers.jobs.

Internet Explorer or Firefox are the best web browsers to use to complete your application.

Still having problems?

Follow the troubleshooting steps below:

1. Select the back button in your browser, then select Save and Continue . Do this up to three times. If unsuccessful, try Troubleshooting Step #2

2.  Save and exit your application
- Close your internet browser
- Open a new internet window and clear your cache by:
- Clicking ctrl+shift+delete (windows) or command+shift+delete (Mac)
- Change the time range to the furthest possible ('everything', 'forever', 'beginning of time', etc.)
- Ensure Cache and Cookies are selected and click the button to clear
- Log back into your candidate account and try again

If unsuccessful, try Troubleshooting Step #3

3. Check your language preference in your candidate account. The language must be set to English (US). Login at amazon.force.com. Click on 'Edit' next to 'My Profile' to confirm/change your language preference.

If you make any changes, be sure to click 'Save'!

You can check the status of your application by following these steps: 

1. Log in to your candidate account at amazon.force.com.
2. Click on the menu icon in the upper right hand corner
3. Click on 'Jobs I've Applied To' from the dropdown menu

There, you can see the status of the jobs you have applied for. You will be notified by email with any updates regarding your application. Text message notifications are also available if you choose to opt in!

To ensure you receive our emails, please add the below email addresses to your address book! noreply@jobs.amazon.com and applicationhelp@amazon.com. *Please note: These emails do NOT accept incoming messages. Any email sent to these addresses will not get a response.

Amazon reviews a variety of factors when determining which candidates to move forward in the process, including reviewing your work history, questions answered during the application process, and the results of your assessment. While we cannot share the specifics of each factor, we do encourage you to reapply after 90 days.

We appreciate your interest in Amazon! We regularly post new, available positions to our website, amazondelivers.jobs. If you are interested, you may reapply to any available positions in the future.

If you accidentally answered 'No' to a question and could not complete your application, hit 'No' below, then choose a contact option.

There are a variety of reasons as to why an application is withdrawn. Here are some of the most common reasons:

- The application is incomplete

- The candidate did not take an action, such as scheduling an appointment or completing requested information

- The candidate did not arrive at a scheduled appointment

- The candidate left a scheduled appointment before completing all the necessary paperwork.

If you are still interested, you can reapply for available openings at amazondelivers.jobs.

If you’re interested in another location, please re-apply. You can see all of Amazon’s open warehouse, shopper, air, and driver positions on amazondelivers.jobs.

You can withdraw your application by following these steps.

1. Login to your account at amazon.force.com
On the left hand side of the page, you will see the positions you have applied for.

2. Click on the 'Withdraw' link to remove your application from consideration.

If you received the message saying, '"Oops! Another candidate has selected this shift first! This shift you chose is full and unavailable at this time. Please either select a different shift, change your preferences, or check this page regularly. As new shifts open up, they will appear here for you to select. We look forward to you joining the Amazon team!", then that shift has been chosen by another candidate in the process of confirming their selection.

All available shifts will be visible on the application website. If there are no shifts showing, or you would prefer not to pick any of the shifts you see, we encourage you to opt-in to alerts. From your mobile phone, text MOREJOBS to 77088. You will receive a text asking you to enter your zip code. Once you're subscribed, you will receive job recommendations on Saturdays. 

If you have not attended your New Hire Event, feel free to cancel your appointment, which will bring you back to the page to select a new shift. We cannot guarantee there will be shifts available, and if you cancel your appointment you are forfeiting your current shift. If you have attended your New Hire Event, please hit 'No' below, then choose a contact option.

If you cancel your appointment, but find no shifts available that you want, we encourage you to opt-in to alerts. From your mobile phone, text MOREJOBS to 77088. You will receive a text asking you to enter your zip code. Once you're subscribed, you will receive job recommendations on Saturdays.

If you have already attended your New Hire Event, please refer to the contingent offer letter printed you received at the event.

If you have not yet attended your New Hire Event, please wait until you attend the hiring event. You will receive more information at that time.

All available shifts will be shown when applying on amazon.force.com. If none are showing for you, try changing your shift preferences (hours per week, schedule flexibility, term length) to see if others are available.

If there are no shifts showing, or you would prefer not to pick any of the shifts you see, we encourage you to opt-in to alerts. From your mobile phone, text MOREJOBS to 77088. You will receive a text asking you to enter your zip code. Once you're subscribed, you will receive job recommendations on Saturdays

If you're having this issue, please hit 'No' below, then choose a contact option.

If you're getting this error message, please hit 'No' below, then choose a contact option.

All available shifts will be visible on the website. If there are no shifts showing, or you would prefer not to pick any of the shifts are showing, you can opt-in to alerts.

From your mobile phone, text MOREJOBS to 77088.

You will receive a text asking you to enter your zip code.

Once you're subscribed, you will receive job recommendations on Saturdays. 

To select your start date, please log in at amazon.force.com to select your shift! 

From your 'Jobs I’ve Applied To' section on the lower left, locate the position you are interested in and select the option to 'Schedule Your Shift Today'. 

On your job application, please select how many hours a week, the kind of schedule, and what type of opportunity you are looking for. Once you have selected an option for all three drop-down menus, you will see your available options! 

If you are not interested in any of the shifts or if there are currently no shifts available, be sure to leave your shift preferences in the drop down options. As soon as we have new shifts and start dates available, we will call you from a number starting with 844 or 888 to schedule your first day. 

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If you didn't receive an email with the webinar link before your scheduled New Hire Appointment, or if the link you received doesn't work, please hit 'No' below, then select a contact option.

Try completing the modules on a different browser (Firefox, Internet Explorer, Chrome, or Safari).

Try using a different device (Laptop, Desktop, Tablet or Mobile Device).

Please ensure popup blockers are disabled. Steps to turn off pop-up blockers vary by browser. Use an internet search engine, such as Google, to locate steps for your specific browser.

High-speed internet is recommended, not dial-up. 

Delete Browsing History (Clear Temporary Internet Files).

Make sure the computer has working audio:

• you may need to bring headphones if using a public computer.
• The steps to adjust the audio vary by system. Use an internet search engine, such as Google, to locate the steps for the system you are using.
• Check speakers to make sure all volume controls are turned up and nothing is muted
• Sometimes the audio will not work because another media or audio program installed on the computer may be interfering.
• Make sure that all of the volume controls on these programs are turned up and nothing is muted. 

Screen Resolution requirements: 1024 x 600 pixels. The steps to adjust the screen resolution vary by systems and browsers. Use an internet search engine, such as Google, to locate the steps for your specific system or browser.

Delete Browsing History (Clear Temporary Internet Files) - The steps to delete browsing history (clear temporary internet files) vary by browser. Use an internet search engine, such as Google, to locate the steps for the browser you are using. Below are steps for some common browsers: 

• Internet Explorer - IE10.0 & IE9.0: Select the Tools button, Internet options, General tab, Browsing history, Delete - in the Delete Browsing History dialog box, select Temporary Internet files, Delete, OK. 
  • If a website isn't compatible, the Compatibility View icon will appear (usually in the upper-right corner of the address bar). To turn on Compatibility View, select Compatibility View button - icon changes from an outline to a solid color. 
• Internet Explorer 8.0: Select Tools, Internet Options, Safety button, Delete Browsing History, Select boxes: Delete Temporary Internet Files and Preserve Favorites website data, select Delete. 
• MAC/Safari: From the Safari pull-down menu at the top select Empty Cache - a dialog box will open “Are you sure you want to empty the cache?,” select the Empty button. 
• Firefox: From the Tools menu, select Options, Advanced, Network, Clear Now, OK. 
• Google Chrome: From the Chrome menu, select History, Clear browsing data, checkboxes: Browsing history, Download history, Cookies and other site and plug-in data, Cached images and files, Clear browsing data. 
  

If it is a shared computer (like at a library), or you are re-entering the system, Delete Browsing History (Clear Your Temporary Internet Files) between sessions.

If you're getting a blank screen/white screen:

• Delete Browsing History (Clear Temporary Internet Files)
• If still unable to connect, the firewall or virus protection may be interfering and preventing connection.
• Try another computer in a different location.

If your computer froze or kicked you out:

• Log out if you are able.
• Delete Browsing History (Clear Temporary Internet Files)
• Log back in

Don't worry! The link doesn't expire and you don't need to reschedule. Just complete it as soon as you can.

To reschedule your upcoming New Hire Appointment:

1. Login to your candidate account at amazon.force.com 
2. Click on the Menu in the upper right hand corner 
3. Click on 'Jobs I've Applied To' 
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'Cancel'
6. Refresh your page and click 'Please continue your application' to reschedule your appointment. You can now select your shift preferences and schedule a New Hire appointment. If there are no appointments available, you will not be able to reschedule your appointment at this time.

To reschedule a missed New Hire Appointment:

1. Login to your candidate account at amazon.force.com 
2. Click on the Menu in the upper right hand corner 
3. Click on 'Jobs I've Applied To' 
4. Click 'Please continue your application' to reschedule your appointment. You can now select your shift preferences and schedule a New Hire appointment. If there are no appointments available, you will not be able to reschedule your appointment at this time.

Please check your email for details such as the location, time, and necessary documents to complete your I-9.

With regards to your I-9, Work Authorization Documents presented must be original and unexpired.

You can always check the most up-to-date list of I-9 Acceptable Documents here: https://www.uscis.gov/i-9-central/acceptable-documents/acceptable-documents.

Appointments fill up quickly! Please continue to check your job page for future appointment openings. To check for available appointments, follow these steps:

1. Login to your candidate account at amazon.force.com.

2. Click on the menu in the upper right hand corner.

3. Click on 'Jobs I've Applied To.' You will then be able to click on 'Please continue your application' to pick from available appointments.

If there is nothing available, it means that all of the slots have filled up. We encourage you to check your application frequently.

All available appointments will be shown in the system.

If you are unable to make any of the available appointments, please continue to check your job page for future appointment openings.

To check for available appointments, follow these steps:

1. Login to your candidate account at amazon.force.com.
2. Click on the menu in the upper right hand corner.
3. Click on 'Jobs I've Applied To'.

You will then be able to click on 'Please continue your application' to pick from available appointments.

You can confirm the details of your appointment without contacting us, just follow these steps:

1. Login to your candidate account at amazon.force.com
2. Click on the Menu icon in the upper right hand corner of the page
3. Click on 'Jobs I've Applied To'
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'View Details'

Once you’ve completed the WOTC survey part of the online application, you will receive an email from HireVue within 24 hours.

Please log in to your account at amazon.force.com, and make sure you have completed all available steps, including the WOTC (Work Opportunity Tax Credit) section.

If you have completed all the steps, but have not received the email, please hit 'No' below, then choose a contact option.

Please complete the interview as soon as possible. The team will need enough time to review your answers before your New Hire Event.

They are behavior-based questions, so the best answers will stick to the question asked and really demonstrate the requested scenario. You may draw on experiences you have had outside of work, such as non-profit organizations, school, community groups, or volunteer opportunities. Answer to the best of your abilities, be honest, and remember that at Amazon we work hard and have fun.

In the virtual interview, you’ll be answering three questions in a series of videos you’ll record at home. 

Once your answers have been reviewed, you’ll receive an email with your application status and next steps. This should happen before your New Hire Event. If you don't hear back in time, please attend your event anyway.

To change your currently selected shift or start date:

1. Log into your profile at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left and locate the position you are applying
3. Click ‘View/Change my Shift or Start Date’
4. On the next page you can review your current shift and start date. If you still want to change this selection click ‘CLICK HERE to select a new shift and start date’
5. The next page will show you all available shifts for the locations in which you have applied. Update your preferences and review the options.
6. Click ‘SELECT’ next to the shift for which you prefer
7. Review the Job and Shift Details. If you wish to select this shift, click ‘Confirm’
8. Your application will now be updated to the new shift. Please keep an eye on your inbox for an email confirming your first day onsite.

If there are no shifts available, new shifts are typically added between Friday and Monday. If you would like to remove your current shift and start date, click ‘Cancel Shift’. We cannot guarantee there will be the same or any shift currently available once you cancel your scheduled shift.

Please note that the once new shifts are available, they are first come first serve, so we recommend if you receive a call stating new shifts have been posted, to log on to select your shift as soon as possible.

You can confirm the details of your appointment without contacting us, just follow these steps:

1. Login to your candidate account at amazon.force.com
2. Click on the Menu icon in the upper right hand corner of the page
3. Click on 'Jobs I've Applied To'
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'View Details'

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Some candidates will not have to take drug tests. If you have already applied, please refer to the correspondence you have received from Amazon for more information.

Please hit 'No' below, then choose a contact option to schedule a time to retake your drug test.

Due to privacy reasons, we do not have access to your drug screen results. You should have been contacted by a Medical Review Officer (MRO) via phone to discuss the results of your drug screen. The MRO will discuss with you the result to understand and evaluate any medical explanation for certain drug test results.

If you have not heard from them, or need to speak with the MRO further, please hit 'No' below, then choose a contact option to be provided further instruction on how to contact the MRO.

Please note the Medical Review Officer can only assist with drug test results. Any other inquiries should found through the appropriate channels on this page.

If you would like to contest your Drug Test results, due to a prescription, please contact the Medical Review Officer’s office If needed, please hit 'No' below, then choose a contact option to be provided further instruction on how to contact the MRO.

Please note the Medical Review Officer can only assist with drug test results. Any other inquiries should found through the appropriate channels on this page.

Your application will not be considered until after 120 days of your failed drug test result. You will be eligible to reapply for future job postings on our website amazondelivers.jobs.

The hiring decision was based on the results of your pre-employment drug test and we are not able to allow candidates to retake pre-employment drug tests.

The length of time to process background checks can vary due to a variety factors, such as the number of counties you have lived in and whether or not they have digital filing system.

Amazon, or our vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

As soon as we receive the results from our vendor, we notify you via email with the next steps.

You can also continue to access your account for status updates regarding your results by visiting amazon.force.com.

Our agents do not have further information on your background check, as a measure of protecting your privacy.

Amazon, or our background check vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

The Amazon background check vendor can help you correct any incorrect information on your background check, but they cannot change Amazon's hiring decision. Our agents also cannot change Amazon's hiring decision, nor can they escalate it for a dispute.

Amazon's minimum wage in the US is at least $15 for all employees – full-time, part-time, temporary and seasonal. It is a simple minimum, with no target requirements or eligibility requirements.

Please ask pay questions at your New Hire Event, New Hire Orientation, or Day 1.

This means that your SSN is already in our system. Please hit 'No' below, then choose a contact option.

You can check the status of your offer by logging into your candidate account at amazon.force.com.  Your application(s) and the status will be found on the left hand side of the page, or under the 'Jobs I've Applied To' option from the menu in the upper right hand corner. 

In order to change your assigned shift, please hit 'No' below, then choose a contact option.

If you are trying to select a shift and are getting an error, this means that there are no shifts available at this time.

Please continue to check your job page at amazon.force.com for future openings. You might receive a call or email when additional shifts are available to select.

The Amazon benefits package will be discussed at the New Hire Appointment. At that time you will be provided with further information about eligibility, plan details, etc.

Until you attend your start date and your employee record is activated, we are unable to provide any employment verification. The contingent offer that you received at the hiring event has information about the position you have been offered.

Once you have started working, you can contact your local human resources team or the ERC for an employment verification letter. See Amazon A to Z for more information.

United States Federal Law mandates all employers require all new hires and rehires to complete a Form I-9, Employment Eligibility Verification.

The I-9 is used to verify both the identity and employment authorization in the United States for each employee. Failure to complete an I-9 may result in the employee being placed on an unpaid suspension and potentially facing termination.

CLICK HERE for more information regarding the I-9 process.

Your I-9 can be accessed through your Pre-Hire Checklist:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the instructions for how to complete your I-9

For Amazon Air, CamperForce, and English-Second Language roles, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

A confirmation email will be sent once you have completed Section 1 of the Form I-9.

Your I-9 can be accessed through your Pre-Hire Checklist:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the instructions for how to complete your I-9

For Amazon Air, CamperForce, and English-Second Language roles, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

A confirmation email will be sent once you have completed Section 1 of the Form I-9.

It is required that you bring original and unexpired IDs to complete your federally-mandated employment verification.

Please read through the Lists of Acceptable Documents carefully to determine which forms of identification to bring.

If you received notification to complete a new I-9, please do so. However, if your application states your I-9 is already completed on your Pre-Hire Checklist, you do not need to complete a new one.

To confirm your I-9 status:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the status of your I-9

If this section says complete, you already have a completed Section 1. Please make sure to bring your approved documents for your I-9 Section 2 to your New Hire Event in case anything needs to be updated or re-verified. Please read through the Lists of Acceptable Documents carefully to determine which forms of identification to bring.

Please try accessing your I-9 again:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the instructions for how to complete your I-9

For Amazon Air, CamperForce, and English-Second Language roles, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

Please try copying and pasting the link into your browser address bar. You can do this by highlighting the entire link, right clicking and selecting copy. You can then paste the link by right clicking in the address bar and selecting paste.

If the issue continues, please select ‘No’ below to connect with Amazon Candidate Support for further assistance.

If you received the following message:

“The system is currently unavailable. Please try again later by clicking the “Retry” button below. If the issue persists, then click here to contact candidate support for further assistance.”

Please try accessing your I-9 form again:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the instructions for how to complete your I-9

For Amazon Air, CamperForce, and English-Second Language roles, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

If the issue continues, please select ‘No’ below to connect with Amazon Candidate Support for further assistance.

If you received the following message:

“We are unable to initiate your I-9 work authentication forms. Please click here to contact candidate support and resolve this issue as soon as possible.”

Please select ‘No’ below to connect with Amazon Candidate Support for further assistance.

If you received the following message:

“We are currently processing your information. Please check back in 15 minutes to complete your I-9 form. If this error persists, please click here to contact candidate support for further assistance.”

Please try accessing your I-9 form again:

1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying
3. Click ‘Complete next steps today!’
4. Under ‘Before your pre-hire appointment’, expand the section for ‘Complete your I-9 Employment Authorization Form’
5. Review the instructions for how to complete your I-9

For Amazon Air, CamperForce, and English-Second Language roles, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

If the issue continues, please select ‘No’ below to connect with Amazon Candidate Support for further assistance.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can access your MyDocs portal by clicking here - https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA. 

You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email.

You can access your MyDocs portal by clicking on this link: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA

If you already have an account and need to reset your password, select the Forgot your Password link from the MyDocs Portal.

A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password. 

When changing your password, please make sure your password meets the following requirements: 
-First and last character must be a letter 
-Must be at least eight characters long and not longer than thirty characters 
-Must contain at least one uppercase character, one lowercase character, and one non-alphabetic character 
-Can include most characters on the keyboard (letters, numbers, and some punctuation) 
-Cannot use the same character three times in a row 
-Cannot be based on your login name. 

You can confirm that your documents are complete by signing into your MyDocs portal here https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted!

If you do not see this message, then please review and accept any additional documents.

Try some basic troubleshooting first:

- We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs.

- Please sign your documents on a computer rather than from a mobile device (smart phone or tablet). 

Then, if you still cannot complete the paperwork, please go ahead and attend your Day 1.

In order to complete your Direct Deposit, please follow these steps:

1. Login to your MyDocs Portal at https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.
2. Click on "Payroll Direct Deposit Form"
3. Select Account Type (checking or savings)
4. Enter & Confirm the Routing & Account Number for your bank account. You can find this information on a personal check OR by requesting this information from your bank
5. Choose Full or Partial (this is asking if you want your full paycheck deposited to this account, or just a partial amount)
6. Read the acknowledgement at the bottom and accept the statement

If you are still unable to complete the online Direct Deposit form, you will also be able to complete onsite. Please bring a voided check or direct deposit information for your payroll. If you do not select direct deposit you will receive a pay card.

If you have yet to attend your first day of work, no need to worry! Please contact the local HR team once you start work to get the proxy number.

If you have already started working, please contact the local HR team to get the proxy number.

Already started working and still need help? Contact the Employee Resource Center.

1. When you receive the email with your username and default password, go to KNET.csod.com to access a training curriculum.

2. You will be prompted to create your own password

3. Once you've logged in, you will be taken to KNet’s home page. On this page you'll see the New Hire Orientation & Training curriculum listed under Active Training.

4. Click “Open Curriculum”

5. On the next page, click “Activate” to access the first module

6. Then click “Launch” to get started on the first module

7. Click “AGREE” to begin the first training module

The Amazon Staffing team may still be processing your hire in our employee data system.

Please continue to check your inbox, as you should receive the link prior to your start date.

If it is less than 2 days until your start date, and you have not received your KNET instructions, please hit 'No' below, then select a contact option.

If you are running into any issues with completing this training prior to the start of your first day, please hit 'No' below, then select a contact option, for further assistance.

To confirm if your training modules have been completed, please Login to KNet to view your transcripts

If you have completed the module, it will no longer appear on the transcript page.

To double check, you can follow these steps to view your completed training modules:
- Login to KNet
- Click on 'Learning' in the grey bar- Select "View Your Transcript"
- Click on the 'Active' filter to change it to 'Completed'

These training modules use pop-ups. Please ensure that popup blockers in your web browser have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Apple Devices: https://kb.wisc.edu/helpdesk/page.php?id=40874. Launch Settings.Tap Safari.Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

2) Apple Devices using Chrome: https://support.google.com/chromebook/answer/95472?hl=en. On your computer, open Chrome.At the top right, click the icon you see: Menu Menu or More More.Click Settings.At the bottom, click Show advanced settings.Under "Privacy," click Content settings.Under "Pop-ups," select an option:Do not allow any site to show pop-ups (recommended)Allow all sites to show pop-ups

3) Windows Devices using IE: http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-setting. Open Internet Explorer, select the Tools button , and then select Internet options.On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

4) Android Devices using Chrome: https://support.google.com/chromebook/answer/95472?hl=en At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select the option: Allow all sites to show pop-ups

If you are still experiencing issues, please hit 'No' below, then select a contact option.

Note, in order to reschedule your first day on site, you will need to forfeit your selected shift. Once done, we cannot guarantee the same shift or any others will be available to reschedule to at this time.

If you need to reschedule your first day on site, please do the following

1. Log into your profile at https://amazon.force.com/.
2. Scroll down to "Jobs I've Applied To" section on the lower left and locate the position you are applying for. 
3. Click "View Appointments".
4. Click the grey "Action" button next to the appointment you cannot keep and click "Cancel".
5. Then go back to your home page and under the "Jobs I've Applied To" section, select the option to "Schedule Your Shift Today".
6. On your job application, please select how many hours a week, the kind of schedule, and what type of opportunity you are looking for. Once you have selected an option for all three drop-down menus, you will see your available options.

If you are not interested in any of the shifts or if there are currently no shifts available, be sure to leave your shift preferences in the drop down options. As soon as we have new shifts and start dates available, we will call you from a number starting with 844 or 888 to schedule your first day. 

If you are still experiencing issues, please hit 'No' below, then select a contact option.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

In order to reschedule your appointment, please email us at CamperForce@amazon.com.

To view current openings and learn more about the CamperForce program, please visit: amazon.com/camperforce. 

The New Hire Event will be virtual and completed online.

To view current openings and learn more about the CamperForce program, please visit: amazon.com/camperforce.

You will go to a workforce staffing office to take a drug test. You will receive more instructions about this after completing your Virtual New Hire Event.

To view current openings and learn more about the CamperForce program, please visit: amazon.com/camperforce. 

To view current openings and learn more about the CamperForce program, please visit: amazon.com/camperforce. 

If you've already applied, you can check on your application status at amazon.force.com.

Please refer to the answers for Warehouse candidates.

Amazon is closely following the Coronavirus Disease (COVID-19) and has implemented processes to promote candidate and employee safety based on recommendations from the World Health Organization (WHO) (https://www.who.int/health-topics/coronavirus) and Centers for Disease Control and Prevention (CDC) (https://www.cdc.gov/).

The safety of our candidates and employees is our top priority and we understand your concern.

NHE: While we can’t guarantee this exact shift/start date, you can continue to check amazon.force.com for new positions and shifts.

NHO: We cannot guarantee your exact start date. You will be notified when new start dates become available.

If there are any cancellations you will be notified via email. If you do not feel comfortable attending your appointment, please follow these steps to cancel and see reschedule options:

1. Login to your account at amazon.force.com.
2. On the left hand side, click ‘View Appointments’
3. Locate the appointment you wish to reschedule, using the action button, select ‘Cancel’

 Once your appointment is cancelled, you may see options to reschedule. If you do not see any options, we will contact you when it is time to reschedule. Thank you!

The safety of our candidates and employees is our top priority.

If you have been in close contact to COVID-19, please follow this guidance: Close contact is defined as being within 6ft/2m of a person with a confirmed case of COVID-19 for a prolonged period of time.  If you fit this scenario, then please cancel your appointment and wait 14 days to reschedule.

If you are unable to attend your appointment, please follow these steps to cancel and see reschedule options:

1. Login to your account at amazon.force.com.
2. On the left hand side, click ‘View Appointments’
3. Locate the appointment you wish to reschedule, using the action button, select ‘Cancel’

Once your appointment is cancelled, you may see options to reschedule. If you do not see any options, we will contact you when it is time to reschedule. Thank you!

Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the doorsteps of people who need them.

You can download a Shelter-in-Place letter here.

The New York City government has released additional details about their COVID-19 vaccination requirement for private sector employees beginning December 27. As government requirements related to COVID-19 vaccines and testing evolve, we are monitoring closely and remain committed to keeping candidates and employees informed about any change that may affect our employees and operations.

Here’s what candidates/employees need to know about New York City’s vaccination requirement:

• All employees must provide proof in A to Z of having received at least one dose of a COVID-19 vaccine by December 27.
• If you are already vaccinated but have not logged it in A to Z, please do so at your earliest convenience to meet the December 27 deadline.
• We continue to encourage all employees to get vaccinated, and boosted, as soon as possible. All hourly, non-exempt employees in the U.S. are eligible receive $40 and one day of UPT (or equivalent) for first and second doses when they are logged in A to Z. Amazon will extend this benefit for third/booster doses beginning in mid-January. You can visit vaccines.gov to find information about vaccine availability in your area.

Note, for those still in the application process, you will have access to your A to Z account once hired.

Frequently Asked Questions

1. What did the New York City Mayor’s Office announce regarding vaccination requirements?

The City of New York released additional information about its vaccination requirement for all private sector employees. Under the city’s vaccination requirement, all employees must provide proof of having received at least one dose of a COVID-19 vaccination by December 27.

2. What happens if I do not meet the deadline for getting my first dose or submitting a request for accommodation?
We are working through the process now for any individual who hasn’t received their first dose or submitted a request for accommodation. We will share additional information as soon as we can, but encourage everyone to get their first shot by December 27.

3. How do I request a religious or medical accommodation?
Employees seeking accommodation based on a sincerely held religious belief or medical condition should do so by December 27.

For candidates, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time.

For active employees, requests for accommodation can be submitted through the DLS Portal, on A to Z, or by calling 1-888-892-7180 (option 1) from Monday to Friday, 8 a.m. – 11 p.m. (ET).

4. Is there a testing option instead of getting vaccinated?
No. New York City’s vaccination requirement does not allow employees to test in place of getting vaccinated.

As an active associate, you can view your shift details, time/attendance, current pay period totals & more at Amazon A to Z! You can access Amazon A to Z from anywhere here by going to https://atoz.amazon.work.

Your best resources for further employment related questions is your local HR team or the Employee Resource Center. The Employee Resource Center can be reached at 1-888-892-7180 and is available 24/7. 

All available Customer Service Associate (CSA) positions, including Work From Home, can be found here: https://www.amazon.jobs/en/teams/customer-service-associates

Work From Home positions are very popular, and often there are no openings available in the US. If jobs are not showing in the search results for 'Work From Home' in your country, then there are no Virtual CSA jobs available at this time.

If your state is not showing in the drop-down menu for 'Find a Job Near You', then there are no brick & mortar call center CSA jobs available in your state at this time. 

Business needs change quickly, so we cannot predict exactly when more will become available.

Our agents do not have any additional information.

There are sometimes scams involving job recruitment.

The only way to get a job as a Customer Service Representative for Amazon is to apply on amazon.force.com.

If you believe you have been scammed, please hit 'Yes' and contact us at one of the options that appear.

We can only hire you for hourly Customer Service Representative positions based in your country of residence, even if the position is work from home or virtual. This is for several reasons, including language, pay, and tax structures.

If you use amazon.force.com to apply for a job based in another country, your application will be rejected.

Please feel free to take a look at all available postings at https://www.amazon.jobs/en/teams/customer-service-associates.

If you've logged into amazon.force.com and see your status involves an unexpected appointment, you can ignore it! It's for bookkeeping purposes only.

If your job application process does involve an appointment, Recruiting will reach out to you. Please always  monitor your phone and email inbox carefully, including checking your spam and junk mail.

Apply or reapply here! https://www.amazon.jobs/en/teams/customer-service-associates

Sign in to your account here: amazon.com/conversions. You can then apply for available conversion opportunities at your current work location.

Please ask your local HR team any questions you may have about conversions.

In order to be considered for any of our positions, you must complete the online application.

If an in-person interview or appointment is needed for an application, Recruiting will contact you about it after you've completed the application.

All of our current job openings can be viewed at https://www.amazon.jobs/en/teams/customer-service-associates.

A resume is not part of the hiring process for hourly Customer Service positions.

This means that your SSN is already in our system. Please hit 'No' below, then choose either CHAT or PHONE from the contact options below.

Internet Explorer or Firefox are the best web browsers to use to complete your application. Still having problems? Follow the troubleshooting steps below:

Troubleshooting. Step #1:  - Select the back button in your browser, then select Save and Continue  - Do this up to three times. If unsuccessful, try Troubleshooting Step #2

Troubleshooting Step #2: - Save and exit your application - Close your internet browser - Open a new internet window and clear your cache by: - Clicking ctrl+shift+delete (windows) or command+shift+delete (Mac) - Change the time range to the furthest possible ('everything', 'forever', 'beginning of time', etc.) - Ensure Cache and Cookies are selected and click the button to clear - Log back into your candidate account and try again - If unsuccessful, try Troubleshooting Step #3

Troubleshooting Step #3: - Check your language preference in your candidate account. The language must be set to English (US). Login at amazon.force.com. Click on 'Edit' next to 'My Personal Information' If you make any changes, be sure to click 'Save'!

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application.  Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari:  Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome:  On your computer, open Chrome. At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome:  At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment.

If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank.

Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

You can check the status of your application by logging into your Job Page. Your application(s) and the status will be found on the left hand side of the page, or under the My Jobs tab.

Amazon reviews a variety of factors when determining which candidates to move forward in the process.

If your application has been rejected, we have chosen to move forward with other candidate that are a closer match to our current hiring needs.

This could be due to many things, including but not necessarily things like: Did not meet basic criteria as outlined in application, Did not complete pre-hire contingencies outlined in contingent offer, Multiple applications in process.

Our agents do not have any additional information on this matter.

If you accidentally answered 'No' to a question and could not complete your application, you will need to contact us for help. Hit 'No' below, and then select a contact option when they appear.

If you received an email that your application has been withdrawn, this may have happened for a variety of reasons.

Some examples are: We emailed you an invitation to schedule an appointment, but you did not schedule your appointment. An appointment was scheduled, but you did not attend the scheduled appointment. You did not complete your online submission. You withdrew your submission.

An email was sent to you with the reason. Our agents do not have any information beyond what was in that email.

You must apply to the location where you wish to work.

Please do so at https://www.amazon.jobs/en/teams/customer-service-associates.

If the position is not available on our website, it is not currently hiring.

Our agents do not have additional information on when and where positions will become available.

You can withdraw your application by following these steps.

1. Login to your account at amazon.force.com. On the left hand side of the page, you will see the positions you have applied for.

2. Click on the 'Withdraw' link to remove your application from consideration

You can check the status of your application by logging into your Job Page. Your application(s) and the status will be found on the left hand side of the page, or under the My Jobs tab.

There are sometimes scams involving job recruitment.

The only way to get a job as a Customer Service Representative for Amazon is to apply on amazon.force.com.

If you believe you have been scammed, please hit 'Yes' and contact us at one of the options that appear.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as an ASL interpreter or a different interview format, let us know.

If you have a disability and need an accommodation, please contact our Candidate Accommodations Team at 888-435-9287. They are open Monday through Friday from 6:00 am to 4:00 pm Pacific Standard Time. For more information regarding the accommodation process, go to https://www.amazondelivers.jobs/about/benefits/disability/.

The length of time to process background checks can vary due to a variety factors, such as the number of counties you have lived in and whether or not they have digital filing system.

Amazon, or our vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

As soon as we receive the results from our vendor, we notify you via email with the next steps.

You can also continue to access your account for status updates regarding your results by visiting amazon.force.com.

Our agents do not have further information on your background check, as a measure of protecting your privacy.

Amazon, or our background check vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

The Amazon background check vendor can help you correct any incorrect information on your background check, but they cannot change Amazon's hiring decision. Our agents also cannot change Amazon's hiring decision, nor can they escalate it for a dispute.

You should add applicationhelp@amazon.com & csapplicationhelp@amazon.com to your email address book to ensure you receive the password reset email from us. Please do this, then try to reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account. This will be different than your Amazon.com shopping account. If you have not yet created an account, you can do so at amazon.force.com.

4. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you.

This means the password reset link has expired. Please reset your password again in order to get a new link. You can reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account.

4. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you.

You already have a candidate account in our system! It might be from a long time ago. You can reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account.

4. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you. You should add applicationhelp@amazon.com, csapplicationhelp@amazon.com, and noreply@jobs.amazon.com to your email address book to ensure you receive emails from us.

You can confirm or edit information on your account by logging in at amazon.force.com. Click on 'Edit' next to 'My Personal Information'. You will be taken to the contact information page, where you can edit the information on your profile.

If you make any changes, be sure to click 'Save'!

You do not need to edit the 'Work Experience' or 'Education' sections of the profile (unless notified to do so).

If the information you wish to edit is not available, please hit 'No' below, then choose a contact option.

This means that your SSN is already in our system, probably on an old account of yours. Please hit 'No' below, and choose one of the contact options that appear.

Starting November 1 2018, Amazon's minimum wage in the US is at least $15 for all employees – full-time, part-time, temporary and seasonal. It will be a simple minimum, with no target requirements or eligibility requirements.

If you have other pay questions, please refer to your Contingent Offer Letter.

You can check the status of your offer by logging into amazon.force.com. Your application(s) and the status will be found on the left hand side of the page, or under the My Jobs tab.

Within a week of accepting your contingent offer letter, you will receive an email from amazon-i9@i9advantage.com.

Please make sure to check your spam/junk folder, as the email could be directed there.  

Please hit 'No' below, then choose a contact option.

The authorized agent can be ANYONE that is over the age of 18 and can physically review the documents with them i.e. relative, friend, spouse, neighbor, colleague, hiring manager, etc. They can live at the same address and they do not have to be an Amazon employee.

Clear your cache and cookies.

Try a different internet browser. Internet Explorer, Edge, Firefox, or Chrome are preferred options.

Try a different device.

Try copying and pasting the link into the web browser's address bar.

Please hit 'No' below, then choose a contact option.

It is required that you bring original and unexpired IDs to complete your federally-mandated employment verification.

Please read through the Lists of Acceptable Documents carefully, located at https://www.uscis.gov/i-9-central/acceptable-documents/list-documents/form-i-9-acceptable-documents, to determine which forms of identification to bring.

Please refer to your last Status Update e-mail to understand your I-9 status.

If you've completed your I-9 since your last email, your new status will reflect on the next email update.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can access your MyDocs portal by clicking here - https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email.

You can access your MyDocs portal by clicking on this link: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA

If you already have an account and need to reset your password, select the Forgot your Password link from the MyDocs Portal.

A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password. 

When changing your password, please make sure your password meets the following requirements: 
-First and last character must be a letter 
-Must be at least eight characters long and not longer than thirty characters 
-Must contain at least one uppercase character, one lowercase character, and one non-alphabetic character 
-Can include most characters on the keyboard (letters, numbers, and some punctuation) 
-Cannot use the same character three times in a row 
-Cannot be based on your login name. 

You can confirm that your documents are complete by sigining into your MyDocs portal here https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet). 

In order to complete your Direct Deposit, please follow these steps:

1. Login to your MyDocs Portal at https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

2. Click on "Payroll Direct Deposit Form" Select Account Type (checking or savings) Enter & Confirm the Routing & Account Number for your bank account. You can find this information on a personal check OR by requesting this information from your bank

3. Choose Full or Partial (this is asking if you want your full paycheck deposited to this account, or just a partial amount)

4. Read the acknowledgement at the bottom and accept the statement

If you are still unable to complete the online Direct Deposit form, you will also be able to complete on Day 1. 

If you have yet to attend your first day of work, no need to worry! Please contact the local HR team once you start work to get the proxy number. If you have already started working, please contact the local HR team to get the proxy number.

Please click on the scheduling tool link that was provided to you and select your training schedule.

Be sure you use the email address you used when applying to this position.

ALL SCHEDULES ARE IN PACIFIC TIIME.

You can use the drop downs to narrow your search. For example, if you do not wish to work on Friday, from the drop down, select Off.

Then, on the left-hand side, click on the radio button to select your schedule. A window will pop up displaying your hours and lunch break. To complete your selection, fill out your name and personal email address - then click Submit.

Again, please be sure you use the email address used on your job application.

If you are receiving an error or there are no schedules listed, please continue to check your email. You will be notified when more schedules become available.

Our agents do not have additional information on schedule availability.

All available schedules are based on business need and have been populated in the scheduling portal.

These jobs are highly sought after and get thousands of applicants.

If you do not see a schedule that meets your needs, you may withdraw from the process and wait for the next job opening. To withdraw, log in to your profile at amazon.force.com to view the position that you have applied to. From there, select the option 'Withdraw Application'. 

Our agents do not have any additional schedule options.

Please refer to your last Status Update e-mail to understand your schedule status. If you've completed your schedule selection since your last email, your new status will reflect on the next email update.

Our agents do not have any further information on your schedule status.

For assistance with MyDocs or an onboarding document, please fill in the email form by clicking the email button below.  

For assistance with Virtual New Hire Training, please call click the call button below and we’ll reach out to help answer your questions about virtual new hire training.

For onboarding questions other than MyDocs, onboarding documents, or Virtual New Hire Training please fill in the email form by clicking the email button below.

Debe agregar no-reply@jobs.amazon.com a su lista de contactos para asegurarse de recibir nuestro correo electrónico para restablecer su contraseña.

Haga esto y luego intente restablecer su contraseña siguiendo estos pasos:

1. Vaya a amazon.force.com
2. En "Seleccione su país", haga clic en "Estados Unidos".
3. Haga clic en Iniciar sesión / Crear cuenta.
4. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
5. Haga clic en "¿Olvidó su PIN?"
6. Ingrese su correo electrónico y haga clic en Siguiente.
7. Vaya a su cuenta de correo electrónico y busque un correo electrónico de no-reply@jobs.amazon.com. Tenga en cuenta que este correo electrónico puede estar en su carpeta de Spam o en la carpeta de Promociones.
8. Este correo electrónico proporcionará un código de 6 dígitos para verificar su cuenta. Copie el código.
9. Regrese al sitio web.
10. En el primer campo, ingrese el código de 6 dígitos enviado a correo electrónico.
11. En los dos campos siguientes, ingrese un nuevo PIN de 6 dígitos. Este pin actuará como su "contraseña" que se utilizará para iniciar sesión en el futuro, así que asegúrese de anotar el pin de 6 dígitos establecido.
12. Haga clic en "Actualizar".
13. Haga clic en "Volver al inicio de sesión".
14. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
15. Ingrese el PIN de 6 dígitos que configuró en el Paso 11 (no el código de 6 dígitos enviado a su dirección de correo electrónico)
16. Haga clic en "Siguiente"
17. Complete el segundo punto de verificación. Elija si desea enviar el código de inicio de sesión a su teléfono móvil o dirección de correo electrónico y luego haga clic en "Enviar código"
18. Verifique su teléfono o correo electrónico según el seleccionado y copie el código de 6 dígitos recibido
19. Regrese al sitio web e ingrese el código de 6 dígitos que se envió a su número de teléfono móvil o correo electrónico.

Ahora iniciará sesión y acceder a su cuenta.

Esto significa que el enlace para restablecer la contraseña ha caducado. Vuelva a restablecer su contraseña para recibir un nuevo enlace.

Puede hacerlo siguiendo estos pasos:

1. Vaya a amazon.force.com
2. En "Seleccione su país", haga clic en "Estados Unidos".
3. Haga clic en Iniciar sesión / Crear cuenta.
4. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
5. Haga clic en "¿Olvidó su PIN?"
6. Ingrese su correo electrónico y haga clic en Siguiente.
7. Vaya a su cuenta de correo electrónico y busque un correo electrónico de no-reply@jobs.amazon.com. Tenga en cuenta que este correo electrónico puede estar en su carpeta de Spam o en la carpeta de Promociones.
8. Este correo electrónico proporcionará un código de 6 dígitos para verificar su cuenta. Copie el código.
9. Regrese al sitio web.
10. En el primer campo, ingrese el código de 6 dígitos enviado a correo electrónico.
11. En los dos campos siguientes, ingrese un nuevo PIN de 6 dígitos. Este pin actuará como su "contraseña" que se utilizará para iniciar sesión en el futuro, así que asegúrese de anotar el pin de 6 dígitos establecido.
12. Haga clic en "Actualizar".
13. Haga clic en "Volver al inicio de sesión".
14. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
15. Ingrese el PIN de 6 dígitos que configuró en el Paso 11 (no el código de 6 dígitos enviado a su dirección de correo electrónico)
16. Haga clic en "Siguiente"
17. Complete el segundo punto de verificación. Elija si desea enviar el código de inicio de sesión a su teléfono móvil o dirección de correo electrónico y luego haga clic en "Enviar código"
18. Verifique su teléfono o correo electrónico según el seleccionado y copie el código de 6 dígitos recibido
19. Regrese al sitio web e ingrese el código de 6 dígitos que se envió a su número de teléfono móvil o correo electrónico.

Ahora iniciará sesión y acceder a su cuenta.

Usted ya tiene una cuenta de candidato en nuestro sistema. Puede hacerlo siguiendo estos pasos:

1. Vaya a amazon.force.com
2. En "Seleccione su país", haga clic en "Estados Unidos".
3. Haga clic en Iniciar sesión / Crear cuenta.
4. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
5. Haga clic en "¿Olvidó su PIN?"
6. Ingrese su correo electrónico y haga clic en Siguiente.
7. Vaya a su cuenta de correo electrónico y busque un correo electrónico de no-reply@jobs.amazon.com. Tenga en cuenta que este correo electrónico puede estar en su carpeta de Spam o en la carpeta de Promociones.
8. Este correo electrónico proporcionará un código de 6 dígitos para verificar su cuenta. Copie el código.
9. Regrese al sitio web.
10. En el primer campo, ingrese el código de 6 dígitos enviado a correo electrónico.
11. En los dos campos siguientes, ingrese un nuevo PIN de 6 dígitos. Este pin actuará como su "contraseña" que se utilizará para iniciar sesión en el futuro, así que asegúrese de anotar el pin de 6 dígitos establecido.
12. Haga clic en "Actualizar".
13. Haga clic en "Volver al inicio de sesión".
14. Ingrese su dirección de correo electrónico y haga clic en "Siguiente"
15. Ingrese el PIN de 6 dígitos que configuró en el Paso 11 (no el código de 6 dígitos enviado a su dirección de correo electrónico)
16. Haga clic en "Siguiente"
17. Complete el segundo punto de verificación. Elija si desea enviar el código de inicio de sesión a su teléfono móvil o dirección de correo electrónico y luego haga clic en "Enviar código"
18. Verifique su teléfono o correo electrónico según el seleccionado y copie el código de 6 dígitos recibido
19. Regrese al sitio web e ingrese el código de 6 dígitos que se envió a su número de teléfono móvil o correo electrónico.

Ahora iniciará sesión y acceder a su cuenta.

Puede confirmar o editar información de su cuenta iniciando sesión en amazon.force.com.

Haga clic en "Editar", al lado de "Mi perfil".

Irá a la página de información de contacto, donde podrá editar la información de su perfil. Si realiza cambios, asegúrese de hacer clic en "Guardar".

No es necesario que edite las secciones "Experiencia laboral" ni "Educación" del perfil (salvo que se lo pidan).

Si la información que desea editar no está disponible, póngase en contacto con nosotros.

¡Presente su solicitud aquí! amazondelivers.jobs

Ingrese a su cuenta aquí: amazon.com/conversions

Presentar un CV no es necesario. Para que lo(a) consideremos para uno de nuestros puestos, debe completar la solicitud en línea. Puede ver todas nuestras vacantes disponibles en amazondelivers.jobs. 

Internet Explorer o Firefox son los mejores navegadores web para completar su solicitud. ¿Sigue teniendo problemas? Siga estos pasos para la resolución de problemas:

Paso 1 para la resolución de problemas:
- Haga clic en el botón "Atrás" en su navegador y después seleccione "Guardar" y "Continuar".
- Haga esto tres veces como máximo. Si no obtiene un resultado satisfactorio, intente el Paso 2 para la resolución de problemas:

Paso 2 para la resolución de problemas:
- Guarde su solicitud y salga.
- Cierre su navegador web.
- Abra una nueva ventana de Internet y limpie su caché:
   - Haciendo clic en ctrl+shift+borrar (Windows) o comando+shift+borrar (Mac).
   - Cambie el intervalo de tiempo al más lejano posible ("todo", "para siempre", "el origen de los tiempos", etc.).
   - Asegúrese de que la caché y las cookies estén seleccionadas y haga clic en el botón para limpiarlas.
- Vuelva a iniciar sesión en su cuenta de candidato e intente nuevamente.
- Si no obtiene un resultado satisfactorio, intente el Paso 3 para la resolución de problemas.

Paso 3 para la resolución de problemas:
- Compruebe su preferencia de idioma en su cuenta de candidato. El idioma elegido debe ser español (Estados Unidos). Inicie sesión en amazon.force.com. Haga clic en "Editar", al lado de "Mi perfil”. ¡Si realiza cambios, asegúrese de hacer clic en "Guardar"!

La evaluación abre una nueva ventana, entonces asegúrese de que sus bloqueadores de ventanas emergentes estén desactivados. Internet Explorer o Firefox son los mejores navegadores web para completar su solicitud.

Asegúrese de que los bloqueadores de ventanas emergentes estén desactivados. Haga clic en los siguientes enlaces para ver cómo desactivar un bloqueador de ventanas emergentes para distintos dispositivos.

1)  Dispositivos Windows que utilizan Internet Explorer:
Abra Internet Explorer, seleccione el botón "Herramientas" y luego elija "Opciones de Internet".
En la pestaña "Privacidad", debajo de "Bloqueador de ventanas emergentes", seleccione o elimine la casilla de verificación "Activar bloqueador de ventanas emergentes", y después haga clic en OK.

2)  Dispositivos Windows que utilizan Firefox:
Abra Firefox y seleccione el menú en el margen izquierdo de la ventana.
Seleccione "Opciones" y haga clic en "Contenido».
Para desactivar todas las ventanas emergentes, deseleccione la casilla "Bloquear ventanas emergentes».
Haga clic en "OK».

3)  Dispositivos Apple que utilizan Safari:
Abra "Configuración".
Presione Safari.
En la sección General, haga clic en la tecla que está al lado de "Bloquear ventanas emergentes" para activar o desactivar el bloqueador de ventanas emergentes. Una tecla verde indica un bloqueador de ventanas emergentes activado.

4)  Dispositivos Apple que utilizan Chrome:
En su computadora, abra Chrome.
Arriba a la derecha, haga clic en el icono que vea: Menú Menú o Más Más.
Haga clic en "Opciones de configuración".
En la parte inferior, haga clic en "Mostrar opciones de configuración avanzadas".
En "Privacidad," haga clic en "Configuración de contenido".
En "Ventanas emergentes", seleccione una opción:
  No permitir que ningún sitio muestre ventanas emergentes (recomendado).
  Permitir que todos los sitios muestren ventanas emergentes.

5)  Dispositivos Android que utilizan Chrome:
Arriba a la derecha, haga clic en el icono que vea: Menú Menú o Más Más.
Haga clic en "Opciones de configuración".
En la parte inferior, haga clic en "Mostrar opciones de configuración avanzadas".
En "Privacidad," haga clic en "Configuración de contenido".
En "Ventanas emergentes", seleccione una opción:
  No permitir que ningún sitio muestre ventanas emergentes (recomendado).
  Permitir que todos los sitios muestren ventanas emergentes.

Para completar la evaluación satisfactoriamente, debe responder todas las preguntas. Se le indicarán cuáles son las preguntas sin respuesta cuando intente enviar la evaluación.

Si recibe un mensaje de error porque ha dejado preguntas sin respuesta, haga clic en el número de página que aparece debajo del mensaje de error. Irá a la página de la evaluación donde haya una pregunta sin respuesta. Después de seleccionar una respuesta para cada pregunta, puede elegir "Volver a la página de error" para corregir errores adicionales y para enviar la evaluación.

Puede revisar el estado de su solicitud iniciando sesión en su cuenta de candidato en amazon.force.com. Su(s) solicitud(es) y el estado aparecerán a la izquierda de la página o debajo de la pestaña "Mis empleos".

Las novedades sobre su solicitud se informarán por correo electrónico. ¡Para asegurarse de recibir nuestros correos electrónicos, agregue las siguientes direcciones de correo electrónico a su lista de contactos!
 
recruiting-systems-prod@amazon.com

noreply-ops-jobs@amazon.com

applicationhelp@amazon.com

* Tenga en cuenta que estos correos electrónicos NO aceptan recibir mensajes. Si envía un correo electrónico a estas direcciones, no obtendrá una respuesta.

Hay distintos motivos por los que se rechaza una solicitud. No podemos dar una razón específica por la que se rechazó una solicitud.

Si sigue interesado, puede volver a presentar su solicitud para cualquier puesto para el cual sea idóneo en amazondelivers.jobs.

Si accidentalmente respondió "No" a una pregunta y no pudo completar su solicitud, deberá ponerse en contacto con nosotros para obtener ayuda. 

Hay distintos motivos por los que se anula una solicitud. Estos son los más comunes:
- La solicitud está incompleta.
- El candidato no hizo algo que debía, como concertar una cita o brindar toda la información solicitada.
- El candidato no se presentó a una cita confirmada.

Si sigue interesado, puede volver a presentar su solicitud para las vacantes disponibles en amazondelivers.jobs.

Para procesar la transferencia a otro lugar, debe presentar su solicitud en el lugar donde desea trabajar. Si aún no ha presentado su solicitud, hágalo en amazondelivers.jobs.

Si el puesto no está disponible en nuestro sitio web, no podremos procesar la transferencia de lugar.

Si ya presentó su solicitud en el lugar donde desea trabajar, haga clic en la opción de chat a continuación.

Para anular su solicitud, inicie sesión en su cuenta de candidato en amazon.force.com, haga clic en la pestaña "Mis empleos" y seleccione el enlace para anular su solicitud.

Para enviar una solicitud de cambio de turno o para actualizar su disponibilidad de turnos, inicie sesión en su cuenta de candidato en amazon.force.com.

Haga clic en la pestaña "Mis solicitudes de empleo" y luego en el enlace para editar su disponibilidad de turnos. Al editar su disponibilidad, borrará los turnos que tiene asignados, y el equipo de contratación de personal evaluará su nueva disponibilidad. La asignación de un nuevo turno se comunicará por correo electrónico.

Si el enlace para editar su disponibilidad de turnos no está visible, significa que a usted ya lo invitaron a programar su fecha de inicio O usted ya programó su fecha de inicio para el turno que le asignaron. Para solicitar un cambio de turno, deberá ponerse en contacto con nosotros.

Tenga en cuenta que si ya lo invitaron a programar O usted ya programó su fecha de inicio y solicita cambiar su turno, su invitación se cancelará. Recibirá una invitación para programar un nuevo turno cuando haya alguno disponible.

Para confirmar el turno que tiene asignado, póngase en contacto con nosotros.

Tenga en cuenta que los turnos no se asignan hasta que el candidato asista a una actividad de contratación. En ciertos casos, es probable que un turno no se asigne hasta que se haya avanzado en el proceso.

¡Las citas se llenan rápidamente! Siga revisando su página de trabajo para enterarse de futuras citas disponibles. Todas las citas disponibles aparecerán en su página de trabajo, en la pestaña "Mis solicitudes de empleo".

Siga revisando su página de trabajo para enterarse de futuras citas disponibles. Todas las citas disponibles aparecerán en su página de trabajo, en la pestaña "Mis solicitudes de empleo".

Si desea volver a programar su cita, siga estos pasos.

1. Inicie sesión en su cuenta de candidato en amazon.force.com.
2. Haga clic en la pestaña "Mis empleos".
3. En "Citas", haga clic en el enlace "Reprogramar" para elegir una nueva cita.

Si no hay citas disponibles, no podrá volver a programar su cita en este momento.

Si no puede asistir a la cita confirmada, cancélela. Esto asegurará que lo invitemos a volver a programar una cita cuando haya otras disponibles. Puede cancelar la cita en la pestaña "Mis empleos" en su cuenta de candidato en amazon.force.com.

Para reprogramar la cita que tuvo, cancele la cita que aparece en la pestaña "Mis empleos" en su cuenta de candidato en amazon.force.com.

Esto actualizará su estado para que pueda programar una nueva cita desde la pestaña "Mis empleos" en su cuenta de candidato.

Tenga en cuenta que solo podrá programar una nueva cita si hay citas disponibles. Si no hay citas disponibles, siga revisando su correo electrónico y la pestaña "Mis empleos" para enterarse de futuras citas disponibles.

Puede iniciar sesión en su cuenta de candidato en amazon.force.com y hacer clic en la pestaña "Mis empleos" para ver los datos de citas futuras que haya programado.

Para solicitar condiciones especiales para una cita próxima, hable con nosotros.

Si necesita un intérprete de lengua de señas en un evento próximo, tenga en cuenta que, para garantizar su presencia, debe solicitarlo como mínimo 3 días hábiles antes de la cita.

La cantidad de tiempo para procesar las verificaciones de antecedentes puede variar debido a una variedad de factores, como la cantidad de condados en los que ha vivido y si tienen o no un sistema de archivo digital.

Es posible que Amazon, o nuestro proveedor, estén tratando de comunicarse con usted para obtener más información para procesar su verificación de antecedentes. Esté atento a los correos electrónicos y / o llamadas telefónicas.

Tan pronto como recibamos los resultados de nuestro proveedor, le notificamos por correo electrónico con los siguientes pasos.

También puede continuar accediendo a su cuenta para obtener actualizaciones de estado con respecto a sus resultados visitando amazon.force.com.

Nuestros agentes no tienen más información sobre su verificación de antecedentes, como medida para proteger su privacidad.

Por motivos de confidencialidad, nuestro equipo no tiene el detalle de su comprobación de antecedentes. Una copia de este documento se le envió a usted por correo junto con un Resumen de derechos, de conformidad con la Ley de Equidad de Informes de Crédito (FCRA, por sus siglas en inglés), antes de la decisión de contratación por parte de Amazon. Puede contactarse con nuestro socio de comprobación de antecedentes, Accurate Background Inc., llamando al teléfono (800) 216-8024 si la información del informe que recibió es incorrecta. Accurate Background Inc. no podrá brindar información adicional con respecto a los resultados de su comprobación de antecedentes o a cómo se tomó la decisión de contratación. Solo pueden ayudar si la información que recibió en su comprobación de antecedentes es incorrecta.

Es posible que Amazon, o nuestro proveedor de verificación de antecedentes, intente comunicarse con usted para obtener más información a fin de procesar su verificación de antecedentes. Esté atento a los correos electrónicos y / o llamadas telefónicas.

El proveedor de verificación de antecedentes de Amazon puede ayudarlo a corregir cualquier información incorrecta en su verificación de antecedentes, pero no puede cambiar la decisión de contratación de Amazon. Nuestros agentes tampoco pueden cambiar la decisión de contratación de Amazon, ni pueden escalarla por una disputa.

Si usted ya asistió a una actividad de contratación, tal vez todavía estemos esperando los resultados de su examen toxicológico. Le enviaremos un correo electrónico apenas recibamos estos resultados.

Por motivos de privacidad, no tenemos acceso a los resultados de sus exámenes de detección de drogas. Un Oficial de Revisión Médica (MRO) debería haberlo contactado por teléfono para discutir los resultados de su prueba de detección de drogas. El MRO discutirá con usted el resultado para comprender y evaluar cualquier explicación médica de ciertos resultados de pruebas de drogas.

Si no ha sabido nada de ellos o necesita hablar más con el MRO, llame al (954) 677-1200. Escuche atentamente la lista de opciones. Primero presione 3 y luego 1. Están abiertos de lunes a viernes de 8:30 am a 4:30 pm, hora estándar del este.

Deje un mensaje si no responden y se comunicarán con usted.

Tenga en cuenta que el oficial de revisión médica solo puede ayudar con los resultados de las pruebas de drogas. Cualquier otra consulta debe encontrarse a través de los canales apropiados en esta página.

Si desea impugnar los resultados de su prueba de drogas debido a una receta médica, comuníquese con la oficina del Oficial de Revisión Médica al (954) 677-1200 para brindarles su información médica.

Escuche atentamente la lista de opciones. Primero presione 1 y luego 4 para proporcionar su información médica. Puede enviar su receta por fax al 1-954-677-1201 o cargarla en https://testtrac.net/rx antes de llamar.

El oficial de revisión médica revisará sus recetas, reevaluará sus resultados y la decisión de contratación se tomará en función de su reevaluación.

Tenga en cuenta que el oficial de revisión médica solo puede ayudar con los resultados de las pruebas de drogas. Cualquier otra consulta debe encontrarse a través de los canales apropiados en esta página.

Después de 180 días, usted podrá volver a presentar su solicitud para futuras ofertas de trabajo en amazondelivers.jobs.

La decisión de contratación se tomó en función de los resultados del examen toxicológico previo a la contratación y no podemos permitir que los candidatos vuelvan a realizar los exámenes toxicológicos previos a la contratación. 

El salario mínimo de Amazon en los Estados Unidos es por lo menos $15,00 para todos los empleados: de tiempo completo, de tiempo parcial, temporales y estacionales. Es un mínimo simple, sin objetivos requeridos ni requisitos de elegibilidad.

Pregunte sobre pagos en tu evento de nuevas contrataciones, orientación para nuevas contrataciones o en el Día 1.

Esto significa que su número de seguridad social ya está en nuestro sistema. Póngase en contacto con nosotros para obtener asistencia.

Si usted cumplió con los requisitos de la comprobación de antecedentes y del examen toxicológico, le avisaremos por correo electrónico cuando llegue el momento de programar su fecha de inicio.

Las necesidades de contratación de cada centro son diferentes, así que no podemos proporcionar una fecha específica en la que comenzará a trabajar.

¡Lo contactaremos tan pronto como sea posible y le agradecemos su paciencia durante esta parte del proceso de contratación!

Puede revisar el estado de su oferta iniciando sesión en su cuenta de candidato en amazon.force.com.

Su(s) solicitud(es) y el estado aparecerán a la izquierda de la página o debajo de la pestaña "Mis empleos".

Si el "Estado de mi empleo" indica "Oferta extendida ", significa que su oferta de trabajo está activa. El siguiente paso es una invitación a programar su fecha de inicio. Usted recibirá un correo electrónico cuando llegue el momento de programar su fecha de inicio.

Si el "Estado de mi empleo" indica otra cosa, significa que su oferta ya no está activa. Si sigue interesado en el puesto, póngase en contacto con nosotros.

Puede editar su disponibilidad de turnos iniciando sesión en su cuenta de candidato en amazon.force.com. Haga clic en la pestaña "Mis solicitudes de empleo" y luego en el enlace para editar su disponibilidad. Si el enlace no aparece, significa que ya tiene un turno asignado y deberá ponerse en contacto con nosotros para presentar una solicitud de cambio de turno si no puede trabajar en el turno asignado.

Para presentar una solicitud de cambio de turno, inicie sesión en su cuenta de candidato en amazon.force.com.

Haga clic en la pestaña "Mis solicitudes de empleo" y luego en el enlace para editar su disponibilidad de turnos. Al editar su disponibilidad, borrará los turnos que ya tiene asignados y, si hay un turno acorde a su nueva disponibilidad, se le avisará por correo electrónico.

Si el enlace para editar su disponibilidad de turnos no está visible, significa que a usted ya lo invitaron a programar su fecha de inicio O usted ya programó su fecha de inicio para el turno que le asignaron. Para solicitar un cambio de turno, deberá ponerse en contacto con nosotros.

Tenga en cuenta que si ya lo invitaron a programar O usted ya programó su fecha de inicio y solicita cambiar su turno, su invitación se cancelará. Recibirá una invitación para programar un nuevo turno cuando haya alguno disponible.

Para confirmar el turno que tiene asignado, póngase en contacto con nosotros. Tenga en cuenta que los turnos no se asignan hasta que el candidato asista a una actividad de contratación. En ciertos casos, es probable que un turno no se asigne hasta que se haya avanzado en el proceso.

Amazon ofrece paquetes de beneficios integrales a todos los empleados. Se brindará información más detallada acerca de los beneficios al avanzar en el proceso de contratación.

Recién podremos proporcionarle una certificación de empleo cuando se haya presentado en su fecha de inicio y se active su legajo de empleado. La oferta condicional que usted recibió en la actividad de contratación contiene información sobre el puesto que le ofrecieron.

Después de comenzar a trabajar, podrá contactar al equipo de Recursos Humanos local o al Centro de Recursos para el Empleado (ERC, por sus siglas en inglés) a fin de obtener una certificación de empleo.

Siga revisando su bandeja de entrada y la carpeta de correo no deseado a fin de verificar si ha recibido el correo electrónico con instrucciones para el Formulario I9.

El correo electrónico con instrucciones para el I9 provendrá de applicationhelp@amazon.com.

Le sugerimos que agregue esta dirección de correo electrónico a su lista de contactos y que revise su carpeta de correo no deseado para asegurarse de recibir el correo electrónico.

Si no puede concertar una cita para el I9 en línea porque no hay citas o el lugar queda demasiado lejos, póngase en contacto con nosotros.

Intente copiar y pegar el enlace en la barra de direcciones de su navegador. Puede hacerlo marcando todo el enlace, presionando el botón derecho del mouse y seleccionando "Copiar". Después, puede pegar el enlace presionando el botón derecho del mouse en la barra de direcciones y seleccionando "Pegar".

Póngase en contacto con nosotros.

Debe llevar identificaciones originales y vigentes para completar su verificación de elegibilidad de empleo obligatoria por ley federal. Lea detenidamente las Listas de documentos aceptables que están en la última página de este documento en formato PDF: (http://hr.harvard.edu/files/humanresources/files/i-9document.pdf) a fin de determinar qué formas de identificación debe llevar.

Intente copiar y pegar el enlace en la barra de direcciones de su navegador. Puede hacerlo marcando todo el enlace, presionando el botón derecho del mouse y seleccionando "Copiar". Después, puede pegar el enlace presionando el botón derecho del mouse en la barra de direcciones y seleccionando "Pegar".

Intente copiar y pegar el enlace en la barra de direcciones de su navegador. Puede hacerlo marcando todo el enlace, presionando el botón derecho del mouse y seleccionando "Copiar". Después, puede pegar el enlace presionando el botón derecho del mouse en la barra de direcciones y seleccionando "Pegar".

Usted recibirá una invitación antes de su fecha de inicio para completar la documentación requerida. El correo electrónico provendrá de esta dirección de correo electrónico: MyDocs-noreply@onbaseonline.com

Le sugerimos que agregue esta dirección de correo electrónico a su lista de contactos y que revise su carpeta de correo no deseado para asegurarse de recibir el correo electrónico.

Puede acceder al portal MyDocs haciendo clic aquí: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

No podrá iniciar sesión hasta que reciba la invitación por correo electrónico para acceder a MyDocs. No intente iniciar sesión hasta que haya recibido este correo electrónico.

Si esta es la primera vez que accede a MyDocs, haga clic en el enlace "¿Olvidó su contraseña?" para restablecer su contraseña.

You can access your MyDocs portal by clicking on this link: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA

If you already have an account and need to reset your password, select the Forgot your Password link from the MyDocs Portal.

A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password. 

When changing your password, please make sure your password meets the following requirements: 
-First and last character must be a letter 
-Must be at least eight characters long and not longer than thirty characters 
-Must contain at least one uppercase character, one lowercase character, and one non-alphabetic character 
-Can include most characters on the keyboard (letters, numbers, and some punctuation) 
-Cannot use the same character three times in a row 
-Cannot be based on your login name. 

Puede confirmar si sus documentos están completos iniciando sesión en el portal MyDocs: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA. A la izquierda de la página verá la sección "Leer y aceptar sus documentos".

¡Si ve: "Usted no tiene documentos para firmar ahora", entonces sus documentos se presentaron correctamente! Si no ve este mensaje, revise y acepte los documentos adicionales.

Le recomendamos que use Internet Explorer o Firefox como navegadores web al acceder a MyDocs.

Además, firme sus documentos en una computadora en lugar de un dispositivo móvil (teléfono inteligente o tableta).

Para completar su formulario de Depósito directo, siga estos pasos:

Inicie sesión en el portal MyDocs en https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.
Haga clic en "Formulario de depósito directo de nómina».
Seleccione el tipo de cuenta (cuenta corriente o caja de ahorros).
Ingrese y confirme el número de cuenta y el número de ruta (ABA) de su cuenta bancaria. Esta información figura en un cheque personal O la puede solicitar a su banco.
Elija Total o Parcial (estas opciones le preguntan si desea que el total de su cheque de pago se deposite en esta cuenta o solo una suma parcial).
Lea la confirmación en la parte inferior y acepte la declaración.

Si sigue sin poder completar el formulario de Depósito directo en línea, podrá completar uno en el centro. Traiga un cheque anulado o información para el depósito directo de su nómina. Si no selecciona el depósito directo, recibirá una tarjeta de pago.

¡Si aún no asistió a su primer día de trabajo, no se preocupe! Para obtener el número de autorización, contacte con el equipo local de Recursos Humanos cuando comience a trabajar.

Si ya comenzó a trabajar, póngase en contacto con el equipo local de Recursos Humanos para obtener el número de autorización.

¿Ya comenzó a trabajar y todavía necesita ayuda? ¡Póngase en contacto con nosotros!

A continuación hay instrucciones para acceder a su cuenta y a la capacitación de KNET:

1.    Vaya a KNET.csod.com para acceder al programa de la capacitación.
2.    Inicie sesión utilizando el nombre de usuario y la contraseña que se le enviaron en su correo electrónico de iniciación.
3.    Se le solicitará que cree su propia contraseña.

Solo podrá acceder a la capacitación en línea después de haber recibido el correo electrónico de iniciación.

Si aún necesita ayuda, intente restablecer su contraseña desde KNET.csod.com.

Si quedan menos de 3 días para la fecha de inicio, póngase en contacto con nosotros.

Si quedan más de 5 días para la fecha de inicio, ¡no hay de qué preocuparse! Recibirá un correo electrónico con instrucciones sobre cómo acceder a su orientación para nuevos empleados en línea de 3 a 5 días laborables antes de su fecha de inicio.

Siga revisando su correo electrónico para ver si recibe uno de KNET-System_do_not_reply@csod.com.

Revise la bandeja de entrada y también la carpeta de correo no deseado. Tenga en cuenta que esta dirección de correo electrónico no acepta recibir mensajes.

Si tiene algún problema en completar esta capacitación antes del comienzo de su primer día, presione 'No' a continuación, luego seleccione una opción de contacto para obtener más ayuda.

Para asegurarse, puede seguir estos pasos a fin de ver los módulos de capacitación que completó:

- Inicie sesión en KNET en KNET.csod.com.
- Haga clic en "Aprendizaje" en la barra gris.
- Seleccione "Ver su registro de capacitación".
- Si hay módulos visibles, son sus capacitaciones activas y debe completarlas antes de su primer día de trabajo.
- Puede hacer clic en el filtro y cambiar de "Activo" a "Completado" para ver qué módulos ha completado.

Si ve el mensaje "Cargando página, espere un momento por favor" y no desaparece, asegúrese de que los bloqueadores de ventanas emergentes estén desactivados.

Haga clic aquí para obtener instrucciones sobre cómo desactivar bloqueadores de ventanas emergentes en su dispositivo: http://www.amazondelivers.jobs/about/our-opportunities/hourly-fulfillment-jobs/faq-vnho-popups/

Si le aparece otro tipo de error, póngase en contacto con nosotros.

Necesitaremos saber en qué módulo está trabajando, qué pasos ha dado y cualquier mensaje de error específico que esté recibiendo.

Póngase en contacto con nosotros.

Póngase en contacto con nosotros.

Si ve el mensaje "Cargando página, espere un momento por favor" y no desaparece, asegúrese de que los bloqueadores de ventanas emergentes estén desactivados.

Haga clic aquí para obtener instrucciones sobre cómo desactivar bloqueadores de ventanas emergentes en su dispositivo: http://www.amazondelivers.jobs/about/our-opportunities/hourly-fulfillment-jobs/faq-vnho-popups/

Si le aparece otro tipo de error, póngase en contacto con nosotros.

Necesitaremos saber en qué módulo está trabajando, qué pasos ha dado y cualquier mensaje de error específico que esté recibiendo.

Si ve el mensaje "Cargando página, espere un momento por favor" y no desaparece, asegúrese de que los bloqueadores de ventanas emergentes estén desactivados.

Haga clic aquí para obtener instrucciones sobre cómo desactivar bloqueadores de ventanas emergentes en su dispositivo: http://www.amazondelivers.jobs/about/our-opportunities/hourly-fulfillment-jobs/faq-vnho-popups/

Si le aparece otro tipo de error, póngase en contacto con nosotros.

Necesitaremos saber en qué módulo está trabajando, qué pasos ha dado y cualquier mensaje de error específico que esté recibiendo.

To create a profile, go to https://amazon.force.com/, select your country and click 'Sign in / Create account’.

Select the option 'Register Here' from the left-hand side. From there you will be asked to enter your First Name, Last Name, Email Address, and Password. Once your profile is created, you can view all the open positions on the right-hand side. You can use the 'Search' field to select either Fulfillment or Customer Service roles, and further narrow the results by location.

We look forward to receiving your application!

First, we recommend adding no-reply@jobs.amazon.com to your email address book to ensure you receive the password reset email from us.

Please do this, then try to reset your password by following these steps:
1. Go to https://amazon.force.com/
1. For ‘Select your country’ click ‘Other’
2. Click ‘Sign in/ Create Account’
3. Click ‘Forgot Password?’
4. Enter your email address and click ‘Continue’
5. Go to your email account and look for an email from no-reply@jobs.amazon.com with Subject: ‘Reset your password’. Note this email may be in you Spam folder or Promotions folder.
6. Click the link to update your password.
7. On the Change Your Password page, enter your new password following the requirements listed
8. Once a password is entered, click ‘Change Password’

You will now be logged into your account.

You already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to https://amazon.force.com/
2. For ‘Select your country’ click ‘Other’
3. Click Sign in/ Create Account
4. Click ‘Forgot Password?’
5. Enter your email address and click ‘Continue’
6. Go to your email account and look for an email from no-reply@jobs.amazon.com with Subject: ‘Reset your password’. Note this email may be in you Spam folder or Promotions folder.
7. Click the link to update your password.
8. On the Change Your Password page, enter your new password following the requirements listed
9. Once a password is entered, click ‘Change Password’

You will now be logged into your account.

This means the password reset link has expired. Please reset your password again in order to get a new link.

You can reset your password by following these steps:
1. Go to https://amazon.force.com/
2. For ‘Select your country’ click ‘Other’
3. Click Sign in/ Create Account
4. Click ‘Forgot Password?’
5. Enter your email address and click ‘Continue’
6. Go to your email account and look for an email from no-reply@jobs.amazon.com with Subject: ‘Reset your password’. Note this email may be in you Spam folder or Promotions folder.
7. Click the link to update your password.
8. On the Change Your Password page, enter your new password following the requirements listed
9. Once a password is entered, click ‘Change Password’

You will now be logged into your account.

If you need to edit or confirm your personal information, please log into your Job Page at https://amazon.force.com/.

Then click 'Edit' next to 'My Personal Information'.

You will be taken to the Edit Profile page, where you can edit the information on your profile. If you make any changes, be sure to click 'Save'!

If the information you wish to edit is not available, please select 'No' below and then choose a method to contact us.

You can apply for any position online through our website at https://amazon.com/apply. Search for jobs near you by selecting a location from the drop-down menu in the center of the page. Click on 'Explore Jobs' to see which positions are available.

If you previously worked at Amazon, you are welcome to reapply. We will evaluate your rehire eligibility based on your employment record. Please note that all candidates who have previously been hired at Amazon will go through this check, whether they worked or withdrew before starting. Once we have finished this process, we will notify you with next steps.

Availability is constantly changing, and we encourage you to check the https://amazon.com/apply website frequently for updates.

You can also sign-up to receive job alerts by going to https://amazon.com/tc.

Note: If you don’t see a job posting for a particular location, it means that all of the roles have been filled.

All open Seasonal Conversion Associate positions can be viewed at https://amazon.com/conversions.

You will be asked to enter your last name and Amazon login as they appear at the top of your badge.

If you don’t see your location posted, please follow up with your local HR or management team.

Note: Candidates are only eligible for conversion at the location where they are currently working.

In order to be considered for any of our positions, you must complete the online application. All of our current job openings can be viewed at https://amazon.com/apply.

Follow the troubleshooting steps below:

Internet Browser
Try using a different internet browser. We recommend Firefox or Chrome.

Refreshing the Application
Select the back button in your browser, then select Save and Continue. Do this up to three times. If unsuccessful, try the next troubleshooting suggestion

Clear Cache and Cookies

• Save and exit your application
• Close your internet browser
  • Open a new internet window and clear your cache by:
    Clicking ctrl+shift+delete (windows) or command+shift+delete (Mac)
  • Change the time range to the furthest possible ('everything', 'forever', 'beginning of time', etc.)
  • Ensure Cache and Cookies are selected and click the button to clear
• Log back into your candidate account and try again

• Log into your candidate account at https://amazon.force.com/
• Click on 'Edit' next to 'My Profile' to confirm/change your language preference.
• If you make any changes, be sure to click 'Save'!

You can check the status of your application by following these steps:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the menu icon in the upperright-handd corner
3. Click on 'Jobs I've Applied To' from the dropdown menu

There, you can see the status of the jobs you have applied for. You will be notified by email with any updates regarding your application.

To ensure you receive our emails, please add the below email addresses to your address book:
noreply@jobs.amazon.com
do-not-reply@amazondelivers.jobs
info@talent.amazondelivers.jobs
applicationhelp@amazon.com
aideapplication@amazon.com

*Please note: These emails do NOT accept incoming messages. Any email sent to these addresses will not get a response.

Amazon reviews a variety of factors when determining which candidates to move forward in the process, including reviewing your work history, questions answered during the application process, and the results of your assessment. We cannot share the specifics of each factor.

We appreciate your interest in Amazon! We regularly post new, available positions to our website, https://amazon.com/apply. If you are interested, you may reapply to any available positions in the future.

If you accidentally answered 'No' to a question and could not complete your application, hit 'No' below, then choose a contact option.

There are a variety of reasons as to why an application is withdrawn. Here are some of the most common reasons:

• The application is incomplete
• Location is no longer hiring for this role
• Action was not taken, such as scheduling an appointment or completing requested information
• Appointment was not attended or not completed

If you are still interested, you can reapply for available openings at https://amazon.com/apply.

If you’re interested in another location, please reapply. You can see all of Amazon’s open warehouse, shopper, air, and driver positions on https://amazon.com/apply.

Please note, many job postings cover multiple locations within the same area. All locations for the job posting can be seen in the shift selection page.

You can withdraw your application by following these steps.
1. Log into your candidate account at https://amazon.force.com/
2. On the left-hand side of the page, you will see the positions you have applied for.
3. Click on the 'Withdraw' link to remove your application from consideration.

Try these troubleshooting tips first!

• If on a mobile device, switch to a computer or laptop.
• Try a different web browser (Chrome or Firefox).
• Turn off all Pop-Up Blockers.
• Update Adobe Flash Player.
• Delete browsing history.
• Log out and log back in.

You may be in the example exercise. Select the Next button at the bottom of your screen to move through the example to the questions.

If you are in the questions, make sure all questions or activities are complete in order to move forward. Place cursor over the selected item. Left click and hold down the cursor to drag the mouse to the appropriate response. Do not double-click the button.

You may be in the example exercise. Select the Next button at the bottom of your screen to move through the example to the questions.

If a dialogue box appears stating: “You are not finished; do you want to continue?” – select No and try typing again.

If unable to type in the text box, move the cursor inside the box and click the left mouse button; you should be able to type your response. Press enter after each response. Select Next when you are done entering your response or your time is up.

If the wrong name is shown when you launch the assessment, hit 'No' below, then choose a contact option.

If you received the following message: "There was an error processing your request. Please contact support by emailing hvh-portal-support@amazon.com. Thank you for your patience."

• Ensure you have selected the correct language on your profile (Example: Choose English instead of English (UK)).
• Once language is fixed, try relaunching the assessment.
• Still an issue, hit 'No' below, then choose a contact option.

If language is correct, hit 'No' below, then choose a contact option.

If you received the following message: "There was an error processing your request. Please click the Back button in your Browser and try again. If the error persists, please contact support by visiting https://amazon.com/applicationhelp. Thank you for your patience." then hit 'No' below, then choose a contact option.

If you're receiving the following message -- "Error: eTicket / test session has expired. Please contact your test administrator to discuss being assigned a new eTicket / test session." -- Please hit 'No' below, then choose a contact option.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as sign languages interpretation or a different interview format, let us know. Contact us at 1-888-470-1688, Monday through Friday from 6 a.m. to 4 p.m. PT.

If you didn't receive an email with the webinar link before your scheduled New Hire Appointment, or if the link you received doesn't work, please hit 'No' below, then select a contact option.

Try completing the modules on a different browser (Firefox, Internet Explorer, Chrome, or Safari).

Try using a different device (Laptop, Desktop, Tablet or Mobile Device).

Please ensure popup blockers are disabled. Steps to turn off pop-up blockers vary by browser. Use an internet search engine, such as Google, to locate steps for your specific browser.

High-speed internet is recommended, not dial-up.

Delete Browsing History (Clear Temporary Internet Files).

Don't worry! The link doesn't expire and you don't need to reschedule. Just complete it as soon as you can.

In order to begin work for pay, you must provide documents that establish identity and eligibility to work in Canada.

Work Authorization document will be collected at your New Hire Event.

Identification and work authorization document(s): Unexpired Government Issued Photo Identification and Social Insurance Number (Card/Letter- Hard Copy) / T4, Work Visa (if applicable).

Click here for the complete List of Acceptable Documents to see all of your options and carefully determine which form(s) of identification to bring to the event.

Identification and work authorization document(s): Unexpired Government Issued Photo Identification and Social Insurance Number (Card/Letter- Hard Copy) / T4, Work Visa (if applicable).

Click here for the complete List of Acceptable Documents to see all of your options and carefully determine which form(s) of identification to bring to the event.

The purpose of the Amazon New Hire Event is to complete the following tasks:
• Take a badge photo
• Have your background check initiated
• Collection of your Work Authorization documents

Additionally, the New Hire Event provides an opportunity for our candidates to learn about Amazon's unique culture, as well as why Amazon is a great place to work! The New Hire Event provides a stronger understanding of the position by reviewing key aspects of the role.

Please bring the following items to your New Hire Appointment:

• Identification and work authorization document(s): Unexpired Government Issued Photo Identification and Social Insurance Number (Card/Letter- Hard Copy) / T4, Work Visa (if applicable).
• Click here for the complete List of Acceptable Documents to see all of your options and carefully determine which form(s) of identification to bring to the event.

Please make sure to bring the original copies of your Work Authorization documents. Photocopies or pictures on phones will not be accepted.

Follow the steps below to confirm your appointment details:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the Menu icon in the upper right hand corner of the page
3. Click on 'Jobs I've Applied To'
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'View Details'

Note, to reschedule your New Hire Appointment, you will have to forfeit your currently selected shift. We cannot guarantee there will be the same or any shift currently available once you cancel your scheduled appointment.

To reschedule your upcoming New Hire Appointment:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the Menu in the upper right-hand corner
3. Click on 'Jobs I've Applied To'
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'Cancel'
6. Refresh your page and click 'Please continue your application' to reschedule your appointment.
7. You can now select your shift and schedule a New Hire appointment.

To reschedule a missed New Hire Appointment:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the Menu in the upper right-hand corner
3. Click on 'Jobs I've Applied To'
4. Click 'Please continue your application' to reschedule your appointment.
5. You can now select your shift and schedule a New Hire appointment.

If there are no appointments or shifts available, you will not be able to reschedule your appointment at this time. We encourage you to opt-in to alerts by going to https://amazon.com/tc.

Appointments fill up quickly! Please continue to check your job page for future appointment openings. To check for available appointments, follow these steps:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the menu in the upper right-hand corner.
3. Click on 'Jobs I've Applied To.' You will then be able to click on 'Please continue your application' to pick from available appointments.

If there is nothing available, it means that all of the slots have filled up. We encourage you to opt-in to alerts by going to https://amazon.com/tc.

All available appointments will be shown in the system. To check for available appointments, follow these steps:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the menu in the upper right-hand corner.
3. Click on 'Jobs I've Applied To.' You will then be able to click on 'Please continue your application' to pick from available appointments.

If you are unable to make any of the available appointments, please continue to check your job page for future appointment openings. We encourage you to opt-in to alerts by going to https://amazon.com/tc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as sign languages interpretation or a different interview format, let us know. Contact us at 1-888-470-1688, Monday through Friday from 6 a.m. to 4 p.m. PT.

The length of time to process background checks can vary due to a variety factors, such as the number of counties you have lived in and whether or not they have digital filing system.

Amazon, or our vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

As soon as we receive the results from our vendor, we notify you via email with the next steps.

You can also continue to access your account for status updates regarding your results by visiting https://amazon.force.com/.

Our agents do not have further information on your background check, as a measure of protecting your privacy.

Amazon, or our background check vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

The Amazon background check vendor can help you correct any incorrect information on your background check, but they cannot change Amazon's hiring decision. Our agents also cannot change Amazon's hiring decision, nor can they escalate it for a dispute.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com.

We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can access your MyDocs portal at https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email.

You can access your MyDocs portal by clicking on this link: https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA

If you already have an account and need to reset your password, select the Forgot your Password link from the MyDocs Portal.

A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password.

When changing your password, please make sure your password meets the following requirements:
-First and last character must be a letter
-Must be at least eight characters long and not longer than thirty characters
-Must contain at least one uppercase character, one lowercase character, and one non-alphabetic character
-Can include most characters on the keyboard (letters, numbers, and some punctuation)
-Cannot use the same character three times in a row
-Cannot be based on your login name.

You can confirm that your documents are complete by signing into your MyDocs portal at https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

On the left hand side of the page you will see the 'Read and Accept your Documents' section. If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted!

If you do not see this message, then please review and accept any additional documents.

Try some basic troubleshooting first:

• We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs.
• Please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

In order to complete your Direct Deposit, please follow these steps:

1. Login to your MyDocs Portal at https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.
2. Click on "Payroll Direct Deposit Form"
3. Select Account Type (checking or savings)
4. Enter & Confirm the Routing & Account Number for your bank account. You can find this information on a personal check OR by requesting this information from your bank
5. Choose Full or Partial (this is asking if you want your full paycheck deposited to this account, or just a partial amount)
6. Read the acknowledgement at the bottom and accept the statement

If you are still unable to complete the online Direct Deposit form, you will also be able to complete onsite. Please bring a voided check or direct deposit information for your payroll. If you do not select direct deposit you will receive a pay card.

If you have yet to attend your first day of work, no need to worry! Please contact the local HR team once you start work to get the proxy number.

If you have already started working, please contact the local HR team to get the proxy number.

Already started working and still need help? Contact the Employee Resource Center at 1-877-467-1383.

KNET is the system used to conduct your Virtual New Hire Orientation. The online orientation will include information about the Amazon culture, pay and benefits, and time off and attendance policies. You will watch some exciting videos about Amazon and complete training on the Code of Conduct, Workplace Harassment Awareness, and Safety.

Within 24-48 hours before your start date, you will get an email from KNET (KNET-System_do_not_reply@csod.com) that will provide your username and instructions on how to access your Virtual New Hire Orientation.

Accessing Online Training through A to Z
1. Go to https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=knet-fs-prod
2. Enter the username provided from the email from KNET Systems.
3. If this is the first time logging in, follow the steps to verify your identity and reset your password. This new password will be used for both A to Z Hub and Amazon Moment.
4. Once you've logged in, click the ‘Menu’ icon in the top-right of the homepage, then select ‘Learning’, and then ‘View Your Transcript’.
5. Open ‘Virtual New Hire Orientation (vNHO)’ and complete each training.
6. Click the ‘Menu’ again and select ‘Learning’, then ‘View Your Transcript’ for any other training you may be required to complete prior to your Day 1.

Accessing Online Training Directly through KNET
1. Go to http://knet.csod.com to access your training curriculum.
2. Enter the username and default password provided from the email from KNET Systems.
3. Once you've logged in, click the ‘Menu’ icon in the top-right of the homepage, then select ‘Learning’, and then ‘View Your Transcript’.
4. Open ‘Virtual New Hire Orientation (vNHO)’ and complete each training.
5. Click the ‘Menu’ again and select ‘Learning’, then ‘View Your Transcript’ for any other training you may be required to complete prior to your Day 1.

The Amazon Staffing team may still be processing your hire in our employee data system.

Please continue to check your inbox, as you should receive the link prior to your start date.

If it is less than 48 hours until your start date, and you have not received your KNET instructions, please hit 'No' below, then select a contact option.

If you are running into any issues with completing this training prior to the start of your first day, please hit 'No' below, then select a contact option, for further assistance.

To check if you have multiple trainings assigned to you, follow the steps below
1. Log into KNET
2. Click the Menu tab in KNet, select Learning, then View My Transcript.
3. Make sure the first drop-down menu is set to Active.

Any trainings listed on your transcript that are active are expected to be completed prior to Day 1. Set the drop-down to Completed to view all completed curricula and courses.

To confirm if your training modules have been completed, please Login to KNet to view your transcripts

If you have completed the module, it will no longer appear on the transcript page.

To double check, you can follow these steps to view your completed training modules:
1. Log into KNet
2. Click on ‘Learning’ in the grey bar- Select ‘View Your Transcript’
3. Click on the ‘Active’ filter to change it to ‘Completed’

These training modules use pop-ups. Please ensure that popup blockers in your web browser have been disabled. Click the links below to view how to disable a popup blocker for different devices.

Apple Devices: https://kb.wisc.edu/helpdesk/page.php?id=40874. Launch Settings.Tap Safari.Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

Apple Devices using Chrome: https://support.google.com/chromebook/answer/95472?hl=en. On your computer, open Chrome.At the top right, click the icon you see: Menu Menu or More More.Click Settings.At the bottom, click Show advanced settings.Under "Privacy," click Content settings.Under "Pop-ups," select an option:Do not allow any site to show pop-ups (recommended)Allow all sites to show pop-ups

Windows Devices using IE: http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-setting. Open Internet Explorer, select the Tools button , and then select Internet options.On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

Android Devices using Chrome: https://support.google.com/chromebook/answer/95472?hl=en At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select the option: Allow all sites to show pop-ups

If you are still experiencing issues, please hit 'No' below, then select a contact option.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as sign languages interpretation or a different interview format, let us know. Contact us at 1-888-470-1688, Monday through Friday from 6 a.m. to 4 p.m. PT.

Your Day 1 is your first day of work.

Bring a government issued photo ID or school ID with photo (For example: driver’s license or passport).

Make sure to wear safety shoes if your role requires you to wear them. If your role does not require safety shoes, please wear closed toed shoes with rubber soles

Follow the steps below to confirm your appointment details:
1. Log into your candidate account at https://amazon.force.com/
2. Click on the Menu icon in the upper right-hand corner of the page
3. Click on 'Jobs I've Applied To'
4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment
5. Click on 'View Details'

If you wish to change your currently selected shift or start date, follow the steps below
1. Log into your candidate account at https://amazon.force.com/
2. Scroll down to 'Jobs I've Applied To' section on the lower left, and locate the position you are applying for. Then click ‘View/Change my Shift or Start Date’
3. On the next page you can review your current shift and start date. If you still want to change this selection click ‘CLICK HERE to select a new shift and start date’
4. The next page will show you all available shifts for the locations in which you have applied. Update your preferences and review the options.
5. Click ‘SELECT’ next to the shift for which you prefer
6. Review the Job and Shift Details. If you wish to select this shift, click ‘Confirm’
7. Your application will now be updated to the new shift. Please keep an eye on your inbox for an email confirming your first day onsite.

If there are no shifts available, new shifts are typically added between Friday and Monday. If you would like to remove your current shift and start date, click ‘Cancel Shift’. We cannot guarantee there will be the same or any shift currently available once you cancel your scheduled shift.

Please note that the once new shifts are available, they are first come first serve, so we recommend if you receive a call stating new shifts have been posted, to log on to select your shift as soon as possible.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as sign languages interpretation or a different interview format, let us know. Contact us at 1-888-470-1688, Monday through Friday from 6 a.m. to 4 p.m. PT.

$17.10 an hour is the Amazon minimum wage—although you can make more based on your location and the shift you choose.

You can check the status of your offer by logging into your candidate account at https://amazon.force.com/. Your application(s) and the status will be found on the left-hand side of the page, or under the 'Jobs I've Applied To' option from the menu in the upper right hand corner.

Amazon’s benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as part-time, seasonal, or temporary employment.

Learn more about benefits at Amazon.

Until you attend your start date and your employee record is activated, we are unable to provide any employment verification. The contingent offer that you received at the hiring event has information about the position you have been offered.

Once you have started working, you can contact your local human resources team or the ERC for an employment verification letter. See Amazon A to Z for more information.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation, such as sign languages interpretation or a different interview format, let us know. Contact us at 1-888-470-1688, Monday through Friday from 6 a.m. to 4 p.m. PT.

Get updates on Covid-19 as it relates to Amazon hourly jobs here.

As an active associate, you can view your shift details, time/attendance, current pay period totals & more at Amazon A to Z! You can access Amazon A to Z from anywhere here by going to https://atoz.amazon.work.

Your best resources for further employment related questions is your local HR team or the Employee Resource Center. The Employee Resource Center can be reached at 1-877-467-1383 and is available 24/7.

Pour créer un profil, rendez-vous sur https://amazon.force.com, sélectionnez votre pays et cliquez sur « Se connecter/Créer un compte ».

Sélectionnez l’option « Cliquez ici pour vous inscrire » à gauche. Ensuite, vous serez invité à saisir votre prénom, votre nom, votre adresse électronique et votre mot de passe. Une fois votre profil créé, tous les postes ouverts seront affichés à droite. Vous pouvez utiliser le champ « Recherche » pour sélectionner les postes en centre de traitement ou de service à la clientèle, et affiner les résultats par emplacement.

Nous espérons recevoir votre candidature au plus vite!

Tout d’abord, nous vous recommandons d’ajouter no-reply@jobs.amazon.com à votre carnet d’adresses électroniques, afin de vous assurer que vous recevrez le courriel de réinitialisation du mot de passe.

Ensuite, tentez de réinitialiser votre mot de passe en suivant ces étapes :
1. Allez à amazon.force.com
2. Pour la section « Sélectionnez votre pays », cliquez sur « Autre »
3. Cliquez sur « Se connecter/Créer un compte »
4. Cliquez sur « Mot de passe oublié? »
5. Entrez votre adresse électronique et cliquez sur « Continuer ».
6. Dans votre compte de messagerie, recherchez un courriel provenant de no-reply@jobs.amazon.com avec pour objet : « Réinitialiser votre mot de passe ». Notez que ce courriel pourrait se trouver dans votre dossier de pourriels ou de promotions.
7. Cliquez sur le lien pour mettre à jour votre mot de passe.
8. Sur la page « Modifier votre mot de passe », saisissez votre nouveau mot de passe en respectant les exigences indiquées.
9. Une fois le mot de passe saisi, cliquez sur « Modifier le mot de passe ».

Vous êtes maintenant connecté à votre compte.

Vous avez déjà un compte de candidat dans notre système!

Vous pouvez réinitialiser votre mot de passe en suivant ces étapes :
1. Allez à amazon.force.com
2. Pour la section « Sélectionnez votre pays », cliquez sur « Autre »
3. Cliquez sur « Se connecter/Créer un compte »
4. Cliquez sur « Mot de passe oublié? »
5. Entrez votre adresse électronique et cliquez sur « Continuer ».
6. Dans votre compte de messagerie, recherchez un courriel provenant de no-reply@jobs.amazon.com avec pour objet : « Réinitialiser votre mot de passe ». Notez que ce courriel pourrait se trouver dans votre dossier de pourriels ou de promotions.
7. Cliquez sur le lien pour mettre à jour votre mot de passe.
8. Sur la page « Modifier votre mot de passe », saisissez votre nouveau mot de passe en respectant les exigences indiquées.
9. Une fois le mot de passe saisi, cliquez sur « Modifier le mot de passe ».

Vous êtes maintenant connecté à votre compte.

Cela signifie que le lien de réinitialisation du mot de passe a expiré. Veuillez réinitialiser votre mot de passe de nouveau afin d’obtenir un nouveau lien.

Vous pouvez réinitialiser votre mot de passe en suivant ces étapes :
1. Allez à https://amazon.com/application
2. Pour la section « Sélectionnez votre pays », cliquez sur « Autre »
3. Cliquez sur « Se connecter/Créer un compte »
4. Cliquez sur « Mot de passe oublié? »
5. Entrez votre adresse électronique et cliquez sur « Continuer ».
6. Dans votre compte de messagerie, recherchez un courriel provenant de no-reply@jobs.amazon.com avec pour objet : « Réinitialiser votre mot de passe ». Notez que ce courriel pourrait se trouver dans votre dossier de pourriels ou de promotions.
7. Cliquez sur le lien pour mettre à jour votre mot de passe.
8. Sur la page « Modifier votre mot de passe », saisissez votre nouveau mot de passe en respectant les exigences indiquées.
9. Une fois le mot de passe saisi, cliquez sur « Modifier le mot de passe ».

Vous êtes maintenant connecté à votre compte.

Si vous devez modifier ou confirmer vos renseignements personnels, veuillez vous connecter à votre page de candidature au https://amazon.com/application.

Cliquez ensuite sur « Modifier » à côté de « Mes renseignements personnels ».

Vous accéderez à la page « Modifier votre profil », où vous pourrez modifier ces renseignements. Si vous apportez des modifications, n’oubliez pas de cliquer sur « Sauvegarder »!

Si les renseignements que vous souhaitez modifier ne sont pas disponibles, veuillez sélectionner « Non » ci-dessous, puis sélectionner une méthode pour nous contacter.

Vous pouvez postuler à n’importe quel poste en ligne sur notre site Web au https://amazon.com/postuler. Recherchez des emplois près de chez vous en sélectionnant un lieu dans le menu déroulant au centre de la page. Cliquez sur « Explorer » pour afficher les postes disponibles.

Si vous avez déjà travaillé chez Amazon, n’hésitez pas à postuler de nouveau. Nous évaluerons votre admissibilité à la réembauche en fonction de votre dossier d’emploi. Veuillez noter que tous les candidats ayant déjà été embauchés chez Amazon devront passer par cette vérification, qu’ils y aient travaillé ou qu’ils aient retiré leur candidature avant de commencer. Une fois ce processus terminé, nous vous informerons des prochaines étapes.

Les disponibilités changent constamment. Nous vous encourageons à consulter fréquemment le site https://amazon.com/postuler pour obtenir des mises à jour. Vous pouvez également vous inscrire aux alertes d’emploi en vous abonnant aux alertes par courriel à https://emplois.amazondelivers.jobs/communaute-de-talents.

Remarque : Si vous ne voyez pas d’offre d’emploi pour un emplacement particulier, cela signifie que tous les postes ont été pourvus.

Tous les postes ouverts d’associé saisonnier en conversion peuvent être consultés sur amazon.com/conversions.

Vous serez invité à saisir votre nom de famille et votre nom d’utilisateur Amazon tels qu’ils apparaissent en haut de votre badge.

Si votre emplacement n’est pas affiché, veuillez contacter votre équipe locale de RH ou de direction.

Remarque : Les candidats ne sont admissibles à la conversion que sur l’emplacement où ils travaillent actuellement.

Pour que votre candidature soit prise en considération pour l’un de nos postes, vous devez remplir le formulaire de candidature en ligne. Toutes nos offres d’emploi actuelles peuvent être consultées sur https://amazon.com/postuler.

Suivez les étapes de dépannage ci-dessous :

Navigateur Internet
Essayez d’utiliser un autre navigateur Internet. Nous vous recommandons d’utiliser Firefox ou Chrome.

Rafraîchir la candidature
Cliquez sur le bouton de retour de votre navigateur, puis sélectionnez « Sauvegarder et continuer ». Effectuez cette opération jusqu’à trois fois. En cas d’échec, essayez la solution de dépannage suivante.

Effacez le cache et les témoins

• Enregistrez et quittez votre application
• Fermez votre navigateur Internet.
• Ouvrez une nouvelle fenêtre Internet et effacez votre cache de cette façon :
  
  • Cliquez sur « Ctrl + Shift + Suppression » (Windows) ou « Command + Shift + Suppression » (Mac).
  • Modifiez l’intervalle de temps pour qu’il soit le plus éloigné possible (« tout », « toujours », « depuis le début », etc.).
  • Assurez-vous que les options « Cache » et « Cookies » (témoins) sont sélectionnées et cliquez sur le bouton pour les effacer.
• Connectez-vous à nouveau à votre compte de candidat et réessayez.

Vérifiez les paramètres de langue

Vérifiez vos préférences de langue dans votre compte de candidat. Si vous postulez en anglais, assurez-vous que vous avez sélectionné « English (US) ».

• Connectez-vous à https://amazon.com/application.
• Cliquez sur « Modifier » à côté de « Mon profil » pour confirmer ou modifier vos préférences de langue.
• Si vous apportez des modifications, n’oubliez pas de cliquer sur « Sauvegarder »!

Vous pouvez vérifier le statut de votre candidature en suivant les étapes suivantes :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur l’icône du menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé » dans le menu déroulant.

Vous pourrez y voir le statut des emplois pour lesquels vous avez postulé. Vous serez informé par courriel de toute mise à jour concernant votre candidature.

Pour vous assurer de recevoir nos courriels, veuillez ajouter les adresses électroniques ci-dessous à votre carnet d’adresses :
noreply@jobs.amazon.com
do-not-reply@amazondelivers.jobs
info@talent.amazondelivers.jobs
applicationhelp@amazon.com
aideapplication@amazon.com

*Veuillez prendre note que : Ces adresses n’acceptent PAS les messages entrants. Tout courriel envoyé à ces adresses ne recevra pas de réponse.

Lorsqu’il s’agit de déterminer les candidats à retenir dans le processus, Amazon examine divers facteurs tels que la vérification des antécédents professionnels, les questions auxquelles vous avez répondu pendant le processus d’embauche et les résultats de votre évaluation. Nous ne pouvons pas communiquer les détails de chaque facteur.

Nous vous remercions de votre intérêt envers Amazon! Nous publions régulièrement de nouveaux postes disponibles sur notre site Web, https://www.amazon.com/postuler. Vous pouvez postuler à nouveau pour tout poste disponible dans le futur.

Si vous avez accidentellement répondu « Non » à une question et que vous n’avez pas pu terminer votre candidature, cliquez sur « Non » ci-dessous, puis sélectionnez une option de contact.

Il existe plusieurs raisons pour lesquelles une candidature est retirée. Voici quelques-unes des raisons les plus courantes :

• La candidature est incomplète
• L’emplacement ne recrute plus pour ce poste
• Aucune action n’a été entreprise (fixer un rendez-vous ou fournir les renseignements demandés)
• Le rendez-vous n’a pas eu lieu ou n’a pas été complété

Si vous êtes toujours intéressé, vous pouvez postuler à nouveau pour les postes disponibles sur https://www.amazon.com/postuler.

Si un autre emplacement vous intéresse, veuillez postuler à nouveau. Vous pouvez consulter tous les postes d’employés d’entrepôt, de commis aux commandes, d’employés Air et de chauffeur ouverts chez Amazon sur http://www.amazon.com/postuler.

Veuillez noter que de nombreuses offres d’emploi couvrent plusieurs emplacements dans la même région. Tous les emplacements concernant l’offre d’emploi peuvent être consultés sur la page de sélection du quart de travail.

Vous pouvez retirer votre candidature en suivant ces étapes.
1. Connectez-vous à votre compte sur https://amazon.com/application.
2. Les postes pour lesquels vous avez postulé seront affichés dans la partie gauche de la page.
3. Cliquez sur le lien « Retirer » pour que votre candidature ne soit plus prise en considération.

Essayez d’abord ces conseils de dépannage!
• Si vous utilisez un appareil mobile, essayez sur un ordinateur fixe ou portable.
• Essayez un autre navigateur Internet (Chrome ou Firefox).
• Désactivez tous les bloqueurs de fenêtres contextuelles.
• Mettez à jour Adobe Flash Player.
• Supprimez l’historique de navigation.
• Déconnectez-vous et tentez une nouvelle connexion.

Vous êtes peut-être dans l’exemple d’exercice. Sélectionnez le bouton « Suivant » dans le bas de votre écran pour passer de l’exemple aux questions.

Si vous vous trouvez dans la section des questions, assurez-vous que toutes les questions ou activités sont terminées afin de poursuivre. Placez le curseur sur l’élément sélectionné. Cliquez avec le bouton gauche et maintenez le curseur enfoncé pour faire glisser la souris vers la réponse appropriée. Ne double-cliquez pas sur le bouton.

Vous êtes peut-être dans l’exemple d’exercice. Sélectionnez le bouton « Suivant » dans le bas de votre écran pour passer de l’exemple aux questions.

Si une boîte de dialogue apparaît indiquant : « You are not finished; do you want to continue? » (Vous n’avez pas terminé, voulez-vous continuer?) – sélectionnez « Non » et tentez de saisir un texte à nouveau.

Si vous ne pouvez écrire dans la zone de texte, déplacez le curseur à l’intérieur de la zone et cliquez sur le bouton gauche de la souris. Vous devriez pouvoir saisir votre réponse. Appuyez sur la touche « Entrée » de votre clavier après chaque réponse. Sélectionnez « Suivant » lorsque vous avez terminé ou que votre temps est écoulé.

Si le nom qui s’affiche lorsque vous lancez l’évaluation n’est pas le vôtre ou comporte une erreur, cliquez sur « Non » ci-dessous, puis sélectionnez une option de contact.

Si le message suivant s’affiche : « Une erreur s’est produite lors du traitement de votre demande. Veuillez contacter l’équipe de soutien en envoyant un courriel à hvh-portal-support@amazon.com. Merci de votre patience. »

• Assurez-vous d’avoir sélectionné la bonne langue dans votre profil (exemple : choisissez « English » au lieu de « English (UK) »).
• Après avoir modifié la langue, tentez de relancer l’évaluation.
• Si le problème persiste, cliquez sur « Non » ci-dessous, puis sélectionnez une option de contact.

Si la bonne langue est sélectionnée, cliquez sur « Non » ci-dessous, puis sélectionnez une option de contact.

Si le message suivant s’affiche : « Une erreur s’est produite lors du traitement de votre demande. Veuillez cliquer sur le bouton de retour de votre navigateur et réessayer. Si l’erreur persiste, veuillez contacter l’équipe de soutien en vous rendant sur le site https://amazon.com/applicationhelp. Merci de votre patience. », cliquez sur « Non » ci-dessous, puis sélectionnez une option de contact.

Si vous recevez le message suivant : « Erreur : le billet virtuel ou la session de test a expiré. Veuillez contacter votre administrateur de test pour discuter de l’attribution d’un nouveau billet virtuel ou d’une nouvelle session de test. » – Veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Nous célébrons non seulement la diversité de nos employés, mais aussi les diverses façons dont nous travaillons. Si vous avez un invalidité et avez besoin d'une demande d'adaptation, comme une interprétation en langue des signes ou un autre format d'entretien d'embauche, faites-le nous savoir. Contactez-nous au 1-888-470-1688, du lundi au vendredi, de 6 h à 16 h. TP.

Si vous avez déjà participé à l’événement d’embauche, veuillez consulter la lettre d’offre conditionnelle qui vous a été envoyée par courriel lors de l’événement.

Une fois la vérification des antécédents terminée, vous pouvez consulter les détails de votre quart de travail en cliquant sur « Afficher ou modifier mon quart de travail ou ma date de début » sous le statut de votre candidature au https://amazon.com/application.

Si vous n’avez pas participé à votre événement d’embauche, n’hésitez pas à annuler votre rendez-vous, ce qui vous ramènera à la page de sélection d’un nouveau quart de travail. Nous ne pouvons garantir de quarts de travail disponibles. Notez que si vous annulez votre rendez-vous, vous renoncez à votre quart de travail actuel. Suivez les étapes ci-dessous :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ».
4. Sous « Mes rendez-vous », cliquez sur le bouton « Action » qui se trouve à côté de votre rendez-vous prévu.
5. Cliquez sur « Annuler ».
6. Actualisez la page, puis cliquez sur « Veuillez poursuivre votre candidature » pour fixer votre rendez-vous à nouveau.

Si vous avez participé à l’événement d’embauche, vous pourrez changer votre quart de travail une fois la vérification des antécédents terminée. Suivez les étapes ci-dessous :
1. Connectez-vous à votre profil sur https://amazon.com/application.
2. Faites défiler la page jusqu’à la section « Emplois pour lesquels j’ai postulé » en bas à gauche, puis repérez le poste pour lequel vous postulez. Cliquez ensuite sur « Afficher ou modifier mon quart de travail ou ma date de début ».
3. Sur la page suivante, vous pouvez consulter votre quart de travail et votre date de début actuels. Si vous souhaitez modifier cette sélection, cliquez sur « CLIQUEZ ICI pour sélectionner un nouveau quart de travail et une nouvelle date de début ».
4. La page suivante affichera tous les quarts de travail disponibles pour les sites auxquels vous avez postulé. Mettez à jour vos préférences et consultez les options.
5. Cliquez sur « SÉLECTIONNER » à côté du quart de travail que vous préférez.
6. Consultez les détails du poste et du quart de travail. Si vous souhaitez sélectionner ce quart, cliquez sur « Confirmer ».
7. Votre candidature sera maintenant mise à jour pour le nouveau quart. Surveillez vos courriels pour recevoir une confirmation de votre premier jour sur place.

Tous les quarts de travail disponibles seront affichés lorsque vous poserez votre candidature sur https://amazon.com/application. Si aucun quart ne s’affiche pour vous, essayez de modifier vos préférences (heures par semaine, flexibilité de l’horaire, durée du mandat) pour voir si d’autres quarts sont disponibles.

Si aucun quart n’est disponible ou que les choix ne vous conviennent pas, nous vous encourageons à vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Tous les quarts de travail disponibles seront affichés sur le site Web. Si aucun quart n’est disponible ou que les choix ne vous conviennent pas, vous pouvez vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Si vous avez reçu le message suivant : « Oups! Un autre candidat a sélectionné ce quart de travail en premier! Le quart de travail que vous avez choisi est complet et non disponible pour le moment. Veuillez choisir un autre quart de travail, modifier vos préférences ou consulter régulièrement cette page. Les nouveaux quarts disponibles apparaîtront ici et vous pourrez les sélectionner. Nous avons hâte que vous vous joigniez à notre équipe d’Amazon! », cela signifie que ce quart de travail a été sélectionné par un autre candidat durant son processus de confirmation de sélection.

Tous les quarts de travail disponibles seront affichés sur le site Web de candidature. Si aucun quart n’est disponible ou que les choix ne vous conviennent pas, nous vous encourageons à vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Si vous rencontrez ce problème, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Si vous recevez ce message d’erreur, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Si vous n’avez pas reçu de courriel contenant le lien vers le webinaire avant votre rendez-vous d’embauche, ou si le lien que vous avez reçu ne fonctionne pas, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Essayez de compléter les modules sur un autre navigateur (Firefox, Internet Explorer, Chrome ou Safari).

Essayez d’utiliser un autre appareil (ordinateur portable, ordinateur de bureau, tablette ou appareil mobile).

Assurez-vous que les bloqueurs de fenêtres contextuelles sont désactivés. Les étapes pour désactiver les bloqueurs de fenêtres contextuelles varient selon le navigateur. Utilisez un moteur de recherche Internet, tel que Google, pour trouver les étapes à suivre pour votre navigateur spécifique.

Il est recommandé d’utiliser Internet à haute vitesse et non l’accès commuté.

Supprimez l’historique de navigation (effacez les fichiers temporaires).

Ne vous inquiétez pas! Le lien n’expire pas et vous n’avez pas besoin de le fixer de nouveau. Vous n’avez qu’à le compléter dès que possible.

Pour pouvoir commencer à travailler contre rémunération, vous devez fournir des documents qui établissent votre identité et votre admissibilité à travailler au Canada.

Les documents d’autorisation de travail seront recueillis lors de votre événement d’embauche.

Pièce d’identité et documents d’autorisation de travail : Pièce d’identité officielle avec photo, numéro d’assurance sociale non expiré (carte ou lettre – copie papier), feuillet T4 et visa de travail (le cas échéant).

Cliquez ici pour accéder à la liste complète des documents acceptables afin de prendre connaissance de toutes vos options et de soigneusement déterminer la ou les formes d’identification à apporter à l’événement.

Pièce d’identité et documents d’autorisation de travail : Pièce d’identité officielle avec photo, numéro d’assurance sociale non expiré (carte ou lettre – copie papier), feuillet T4 et visa de travail (le cas échéant).

Cliquez ici pour accéder à la liste complète des documents acceptables afin de prendre connaissance de toutes vos options et de soigneusement déterminer la ou les formes d’identification à apporter à l’événement.

L’objectif du rendez-vous d’embauche est d’effectuer les tâches suivantes :
• Prendre une photo d’insigne
• Lancer la vérification de vos antécédents
• Collecter vos documents d’autorisation de travail

De plus, l’événement d’embauche est l’occasion pour nos candidats de découvrir la culture unique d’Amazon, ainsi que les raisons qui en font une entreprise idéale pour travailler! L’événement d’embauche permet de mieux comprendre le poste en passant en revue ses aspects clés.

Veuillez apporter les éléments suivants à votre rendez-vous d’embauche :

• Pièce d’identité et documents d’autorisation de travail : Pièce d’identité officielle avec photo, numéro d’assurance sociale non expiré (carte ou lettre – copie papier), feuillet T4 et visa de travail (le cas échéant).
• Cliquez ici pour accéder à la liste complète des documents acceptables afin de prendre connaissance de toutes vos options et de soigneusement déterminer la ou les formes d’identification à apporter à l’événement.

Assurez-vous d’apporter les copies originales de vos documents d’autorisation de travail. Les photocopies ou les photos sur téléphone ne seront pas acceptées.

Suivez les étapes ci-dessous pour confirmer les détails de votre rendez-vous :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ».
4. Sous « Mes rendez-vous », cliquez sur le bouton « Action » qui se trouve à côté de votre rendez-vous prévu.
5. Cliquez sur « Afficher les détails ».

Remarque : pour reporter votre rendez-vous d’embauche, vous devrez renoncer à votre quart de travail actuel. Nous ne pouvons garantir un quart de travail semblable ou un autre quart disponible si vous annulez votre rendez-vous.

Pour reporter votre prochain rendez-vous d’embauche :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ».
4. Sous « Mes rendez-vous », cliquez sur le bouton « Action » qui se trouve à côté de votre rendez-vous prévu.
5. Cliquez sur « Annuler ».
6. Actualisez la page, puis cliquez sur « Veuillez poursuivre votre candidature » pour fixer votre rendez-vous à nouveau.
7. Vous pouvez maintenant sélectionner votre quart de travail et fixer un rendez-vous pour les nouveaux employés.

Pour reporter un rendez-vous d’embauche manqué :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ».
4. Cliquez sur « Veuillez poursuivre votre candidature » pour reporter votre rendez-vous.
5. Vous pouvez maintenant sélectionner votre quart de travail et fixer un rendez-vous pour les nouveaux employés.

S’il n’y a pas de rendez-vous ou de quarts de travail disponibles, vous ne pourrez pas reporter votre rendez-vous pour le moment. Nous vous encourageons à vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Les rendez-vous se remplissent rapidement! Vous pouvez continuer à consulter votre page de candidature quotidiennement pour prendre connaissance des prochains rendez-vous disponibles. Pour vérifier les rendez-vous disponibles, suivez les étapes suivantes :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ». Vous pourrez ensuite cliquer sur « Veuillez poursuivre votre candidature » pour choisir un rendez-vous disponible.

S’il n’y a rien de disponible, cela signifie que tous les créneaux ont été remplis. Nous vous encourageons à vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Tous les rendez-vous disponibles seront affichés dans le système. Pour vérifier les rendez-vous disponibles, suivez les étapes suivantes :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ». Vous pourrez ensuite cliquer sur « Veuillez poursuivre votre candidature » pour choisir un rendez-vous disponible.

Si vous n’êtes pas en mesure de vous présenter aux rendez-vous affichés, veuillez consulter votre page de candidature quotidiennement pour connaître les autres possibilités offertes. Nous vous encourageons à vous inscrire aux alertes à https://emplois.amazondelivers.jobs/communaute-de-talents.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Nous célébrons non seulement la diversité de nos employés, mais aussi les diverses façons dont nous travaillons. Si vous avez un invalidité et avez besoin d'une demande d'adaptation, comme une interprétation en langue des signes ou un autre format d'entretien d'embauche, faites-le nous savoir. Contactez-nous au 1-888-470-1688, du lundi au vendredi, de 6 h à 16 h. TP.

Le délai de traitement de la vérification des antécédents peut varier en fonction de divers facteurs, tels que le nombre de comtés dans lesquels vous avez vécu et la présence d’un système de classement numérique ou non.

Amazon (ou notre fournisseur) pourrait tenter de vous contacter pour obtenir plus d’informations afin de traiter la vérification de vos antécédents. Soyez attentif aux courriels et aux appels téléphoniques.

Dès que nous recevons les résultats de notre fournisseur, nous vous ferons parvenir les prochaines étapes par courriel.

Vous pouvez également consulter les mises à jour concernant vos résultats en vous rendant sur amazon.force.com et en accédant à votre compte.

Dans un souci de protection de votre vie privée, nos agents ne disposent pas d’autres informations sur la vérification de vos antécédents.

Amazon, ou notre fournisseur de services de vérification des antécédents, pourraient tenter de vous contacter pour obtenir plus d’informations afin de traiter la vérification de vos antécédents. Soyez attentif aux courriels et aux appels téléphoniques.

Le fournisseur de services de vérification des antécédents d’Amazon peut vous aider à corriger tout renseignement erroné sur votre vérification des antécédents, mais il ne peut modifier la décision d’embauche d’Amazon. Nos agents ne peuvent pas non plus modifier la décision d’embauche d’Amazon, ni la transmettre en cas de litige.

Vous recevrez une invitation avant votre date de début pour remplir les documents requis. Le courriel sera envoyé de cette adresse : MyDocs-noreply@onbaseonline.com.

Nous vous suggérons d’ajouter cette adresse électronique à votre carnet et de vérifier vos dossiers de pourriel et de courrier indésirable pour vous assurer de recevoir ce courriel.

Vous pouvez accéder à votre portail MyDocs en cliquant ici – https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

Vous ne pourrez vous connecter qu’après avoir reçu l’invitation par courriel à accéder à MyDocs. Ne tentez pas de vous connecter avant d’avoir reçu ce courriel.

Vous pouvez accéder à votre portail MyDocs en cliquant sur ce lien : https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA

Si vous avez déjà un compte et que vous devez réinitialiser votre mot de passe, sélectionnez le lien « Mot de passe oublié? » sur le portail MyDocs.

Un courriel de réinitialisation du mot de passe sera envoyé à votre adresse électronique personnelle. Suivez le lien contenu dans ce courriel afin de modifier votre mot de passe. 

Lorsque vous modifiez votre mot de passe, assurez-vous qu’il répond aux critères suivants : 
– Le premier et le dernier caractère doivent être une lettre. 
– Doit comporter entre huit et trente caractères. 
– Doit contenir au moins une majuscule, une minuscule et un caractère spécial. 
– Peut inclure la plupart des caractères du clavier (lettres, chiffres et certains signes de ponctuation). 
– Le même caractère ne peut pas être utilisé trois fois de suite. 
– Ne peut être basé sur votre nom d’utilisateur. 

Vous pouvez confirmer que vos documents sont complets en vous connectant à votre portail MyDocs ici https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA.

La section « Lire et confirmer vos documents » sera située dans la partie gauche de la page. Si le message « Vous n’avez aucun document à signer pour le moment » (You don't have any documents to sign right now) s’affiche, cela signifie que vos documents ont été soumis avec succès!

Si vous ne voyez pas ce message, veuillez examiner et accepter tout document supplémentaire.

Tentez d’abord un dépannage de base :

• Nous vous recommandons d’utiliser Internet Explorer ou Firefox comme navigateur Internet pour accéder à MyDocs.
• Préférez un ordinateur plutôt qu’un appareil mobile (téléphone intelligent ou tablette) pour signer vos documents.

Afin de compléter votre dépôt direct, veuillez suivre les étapes suivantes :

1. Connectez-vous à votre portail MyDocs sur https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=MyDocsPortal-Passport-PRD&target=USA
2. Cliquez sur « Payroll Direct Deposit Form » (Formulaire de dépôt direct de la paie)
3. Sélectionnez le type de compte (chèque ou épargne)
4. Saisissez et confirmez le numéro d’acheminement et de compte de votre compte bancaire. Vous pouvez trouver ces informations sur un chèque personnel OU en demandant ces informations à votre banque.
5. Choisissez « Full » ou « Partial » (Complet ou Partiel) (vous devez décider si vous voulez que l’intégralité de votre salaire soit déposée sur ce compte, ou seulement une partie).
6. Lisez l’accusé de réception en bas de page et acceptez l’énoncé.

Si vous ne parvenez toujours pas à remplir le formulaire de dépôt direct en ligne, vous pourrez le faire sur place. Veuillez apporter un chèque annulé ou les informations nécessaires au dépôt direct pour votre paie. Si vous ne choisissez pas le dépôt direct, vous recevrez une carte de paiement.

Si vous n’avez pas encore assisté à votre premier jour de travail, ne vous inquiétez pas! Veuillez contacter l’équipe RH locale dès votre entrée en fonction pour obtenir le numéro de procuration.

Si vous avez déjà commencé à travailler, veuillez contacter l’équipe RH locale pour obtenir le numéro de procuration.

Vous avez déjà commencé à travailler et vous avez encore besoin d’aide? Contactez le Centre de ressources des employés au 1-877-467-1383.

KNET est le système utilisé pour mener votre orientation virtuelle des nouveaux employés. La séance d’orientation en ligne comprendra des renseignements sur la culture d’Amazon, la rémunération et les avantages sociaux, ainsi que les politiques sur les congés et l’assiduité. Vous regarderez des vidéos passionnantes sur Amazon et suivrez des formations sur le Code de conduite, la sensibilisation au harcèlement en milieu de travail et la sécurité.

Dans les 24 à 48 heures précédant votre date de début, vous recevrez un courriel de KNET (KNET-System_do_not_reply@csod.com) contenant votre nom d’utilisateur et les instructions sur la façon d’effectuer votre séance d’orientation virtuelle des nouveaux employés.

Accéder à la formation en ligne à partir de A à Z
1. Allez sur https://idp.federate.amazon.com/api/saml2/v1/idp-initiated?providerId=knet-fs-prod
2. Entrez le nom d’utilisateur fourni dans le courriel provenant de « KNET Systems ».
3. S’il s’agit de la première connexion, suivez les étapes pour vérifier votre identité et réinitialiser votre mot de passe. Ce nouveau mot de passe sera utilisé pour le Hub A à Z et Amazon Moment.
4. Après vous être connecté, cliquez sur l’icône « Menu » en haut à droite de la page d’accueil, puis sélectionnez « Apprentissage » et « Afficher votre transcription ».
5. Ouvrez « Séance d’orientation virtuelle des nouveaux employés (SOvNE) » et suivez chaque formation.
6. Cliquez de nouveau sur « Menu », puis sélectionnez « Apprentissage » et « Afficher votre transcription » pour prendre connaissance de toute autre formation que vous pourriez devoir suivre avant le jour 1.

Accéder à la formation en ligne directement par KNET
1. Rendez-vous au http://knet.csod.com pour accéder à votre programme de formation.
2. Entrez le nom d’utilisateur et le mot de passe par défaut fournis dans le courriel provenant de « KNET Systems ».
3. Après vous être connecté, cliquez sur l’icône « Menu » en haut à droite de la page d’accueil, puis sélectionnez « Apprentissage » et « Afficher votre transcription ».
4. Ouvrez « Séance d’orientation virtuelle des nouveaux employés (SOvNE) » et suivez chaque formation.
5. Cliquez de nouveau sur « Menu », puis sélectionnez « Apprentissage » et « Afficher votre transcription » pour prendre connaissance de toute autre formation que vous pourriez devoir suivre avant le jour 1.

L’équipe de dotation d’Amazon traite peut-être encore votre embauche dans notre système de données des employés.

Veuillez continuer à vérifier votre boîte de réception, le lien avant votre date de début devrait vous être envoyé sous peu.

Si votre date de début est dans moins de 48 heures et que vous n’avez toujours pas reçu vos instructions KNET, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Si vous rencontrez des difficultés à suivre cette formation avant votre premier jour, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact pour obtenir un soutien supplémentaire.

Pour vérifier si plusieurs formations vous sont attribuées, suivez les étapes ci-dessous :
1. Connectez-vous à KNET
2. Cliquez sur l’onglet « Menu » dans KNet, sélectionnez « Apprentissage », puis « Consulter ma transcription ».
3. Assurez-vous que le premier menu déroulant est défini sur « Actif ».

Toutes les formations figurant sur votre transcription qui sont actives doivent être terminées avant le jour 1. Configurez le menu déroulant sur « Terminé » pour afficher tous les programmes et cours terminés.

Pour confirmer que vos modules de formation ont été suivis, veuillez vous connecter à KNet pour consulter vos transcriptions.

Si le module est terminé, il ne sera plus affiché sur la page de transcriptions.

Suivez les étapes suivantes pour afficher vos modules de formation terminés :
1. Connectez-vous à KNet
2. Cliquez sur « Apprentissage » dans la barre grise – Sélectionnez « Afficher votre transcription ».
3. Cliquez sur le filtre « Actif » pour qu’il affiche « Terminé ».

Ces modules de formation utilisent des fenêtres contextuelles. Veuillez vous assurer que les bloqueurs de fenêtres contextuelles ont été désactivés dans votre navigateur Web. Cliquez sur les liens ci-dessous pour voir comment désactiver un bloqueur de fenêtres contextuelles pour différents appareils.

Appareils Apple : https://kb.wisc.edu/helpdesk/page.php?id=40874. Lancez « Settings » (Paramètres). Cliquez sur « Safari ». Dans la section « General », cliquez sur le bouton à bascule situé à côté de « Block Pop-ups » (Bloquer les fenêtres contextuelles) pour l’activer ou le désactiver. Un bouton vert indique que le bloqueur de fenêtres contextuelles est activé.

Utilisation de Chrome sur un appareil Apple :
https://support.google.com/chromebook/answer/95472?hl=en. Sur votre ordinateur, ouvrez Chrome. En haut à droite, cliquez sur l’icône Plus, puis sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Dans la section « Confidentialité et sécurité », cliquez sur Paramètres du site. Cliquez sur Pop-up et redirections, puis sélectionnez l’option : Ne permettre à aucun site d’afficher des pop-ups (recommandé) ou Autoriser tous les sites à afficher des fenêtres contextuelles.

Utilisation d’Internet Explorer sur un appareil Windows : https://support.microsoft.com/fr-fr/windows/aide-d-internet-explorer-23360e49-9cd3-4dda-ba52-705336cc0de2?ui=fr-fr&rs=fr-fr&ad=fr Dans Internet Explorer, sélectionnez le bouton Outils, puis Options Internet. Sous la section Bloqueur de fenêtres publicitaires de l’onglet Confidentialité, cochez ou décochez la case Activer le bloqueur de fenêtres publicitaires, puis sélectionnez OK.

Appareils Android utilisant Chrome : https://support.google.com/chromebook/answer/95472?hl=fr En haut à droite, cliquez sur Plus puis sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Dans la section « Confidentialité et sécurité », cliquez sur Paramètres du site. Cliquez sur Pop-up et redirections puis sélectionnez l’option : Autoriser tous les sites à afficher des fenêtres contextuelles

Si le problème persiste, veuillez cliquer sur « Non » ci-dessous, puis sélectionner une option de contact.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Nous célébrons non seulement la diversité de nos employés, mais aussi les diverses façons dont nous travaillons. Si vous avez un invalidité et avez besoin d'une demande d'adaptation, comme une interprétation en langue des signes ou un autre format d'entretien d'embauche, faites-le nous savoir. Contactez-nous au 1-888-470-1688, du lundi au vendredi, de 6 h à 16 h. TP.

Votre Jour 1 est votre premier jour de travail.

Apportez une pièce d’identité avec photo émise par le gouvernement ou une pièce d’identité d’école avec photo (par exemple : permis de conduire ou passeport).

N’oubliez pas de porter des chaussures de sécurité si votre poste l’exige. Si votre poste n’exige pas le port de chaussures de sécurité, veuillez porter des chaussures à bout fermé avec une semelle antidérapante.

Suivez les étapes ci-dessous pour confirmer les détails de votre rendez-vous :
1. Connectez-vous à votre compte de candidat sur https://amazon.com/application.
2. Cliquez sur le menu dans le coin supérieur droit.
3. Cliquez sur « Emplois pour lesquels j’ai postulé ».
4. Sous « Mes rendez-vous », cliquez sur le bouton « Action » qui se trouve à côté de votre rendez-vous prévu.
5. Cliquez sur « Afficher les détails ».

Si vous souhaitez modifier le quart de travail ou la date de début que vous avez sélectionné, suivez les étapes ci-dessous.
1. Connectez-vous à votre profil sur https://amazon.com/application.
2. Faites défiler la page jusqu’à la section « Emplois pour lesquels j’ai postulé » en bas à gauche, puis repérez le poste pour lequel vous postulez. Cliquez ensuite sur « Afficher ou modifier mon quart de travail ou ma date de début ».
3. Sur la page suivante, vous pouvez consulter votre quart de travail et votre date de début actuels. Si vous souhaitez modifier cette sélection, cliquez sur « CLIQUEZ ICI pour sélectionner un nouveau quart de travail et une nouvelle date de début ».
4. La page suivante affichera tous les quarts de travail disponibles pour les sites auxquels vous avez postulé. Mettez à jour vos préférences et consultez les options.
5. Cliquez sur « SÉLECTIONNER » à côté du quart de travail que vous préférez.
6. Consultez les détails du poste et du quart de travail. Si vous souhaitez sélectionner ce quart, cliquez sur « Confirmer ».
7. Votre candidature sera maintenant mise à jour pour le nouveau quart. Surveillez vos courriels pour recevoir une confirmation de votre premier jour sur place.

Si aucun quart de travail n’est disponible, de nouveaux quarts sont généralement ajoutés entre le vendredi et le lundi. Si vous souhaitez supprimer votre quart de travail et votre date de début actuels, cliquez sur « Annuler le quart de travail ». Nous ne pouvons garantir un quart de travail semblable ou un autre quart disponible si vous annulez votre quart.

Veuillez noter que les nouveaux quarts de travail sont disponibles selon la méthode du « premier arrivé, premier servi ». Par conséquent, si vous recevez un appel indiquant que de nouveaux quarts ont été affichés, nous vous recommandons de vous connecter dès que possible pour effectuer votre sélection.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Nous célébrons non seulement la diversité de nos employés, mais aussi les diverses façons dont nous travaillons. Si vous avez un invalidité et avez besoin d'une demande d'adaptation, comme une interprétation en langue des signes ou un autre format d'entretien d'embauche, faites-le nous savoir. Contactez-nous au 1-888-470-1688, du lundi au vendredi, de 6 h à 16 h. TP.

Le salaire minimum d’Amazon est de 17,10 $ l’heure, mais vous pouvez gagner plus en fonction de votre emplacement et du quart de travail que vous choisissez.

Vous pouvez vérifier le statut de votre offre en vous connectant à votre compte de candidat sur https://amazon.com/application. Vos candidatures et leurs statuts seront affichés sur le côté gauche de la page, ou sous l’option « Emplois pour lesquels j’ai postulé » dans le menu situé dans le coin supérieur droit.

L’ensemble des avantages offerts par Amazon sera abordé lors du rendez-vous d’embauche. C’est à ce moment que vous recevrez de plus amples informations sur l’éligibilité, les détails du plan, etc.

Cliquez ici pour obtenir plus de renseignements sur les avantages d’Amazon.

Nous ne pouvons vous fournir de vérification d’emploi tant que vous n’êtes pas présent à votre date de début et que votre dossier d’employé n’est pas activé. L’offre conditionnelle que vous avez reçue lors de l’événement d’embauche contient des informations sur le poste qui vous a été offert.

Après avoir commencé à travailler, vous pouvez contacter votre équipe RH locale ou le CRE pour obtenir une lettre de vérification d’emploi. Consultez Amazon A à Z pour plus d’informations.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Nous célébrons non seulement la diversité de nos employés, mais aussi les diverses façons dont nous travaillons. Si vous avez un invalidité et avez besoin d'une demande d'adaptation, comme une interprétation en langue des signes ou un autre format d'entretien d'embauche, faites-le nous savoir. Contactez-nous au 1-888-470-1688, du lundi au vendredi, de 6 h à 16 h. TP.

Obtenez des mises à jour sur la COVID-19 en ce qui a trait aux emplois rémunérés à l’heure chez Amazon ici.

En tant qu’associé actif, vous pouvez consulter les détails de votre quart de travail, vos heures et présences, les totaux de la période de paie en cours et plus encore sur Amazon A à Z! Vous pouvez accéder à Amazon A à Z de n’importe où ici en allant sur https://atoz.amazon.work.

Pour toute autre question relative à l’emploi, votre équipe RH locale ou le Centre de ressources des employés sont vos meilleures ressources. Le Centre de ressources des employés peut être joint au 1-877-467-1383 et est disponible 24 heures sur 24, 7 jours sur 7.

Wejdź na swoją aplikację na stronie amazon.force.com i wykonaj poniższe kroki:
1. Kliknij "Zapomniałeś hasła?"
2. Wprowadź adres e-mail, który podałeś / podałaś przy składaniu podania
3. Kliknij "Kontynuuj"
Następnie otrzymasz e-mail, w którym wyślemy Ci link umożliwiający zmianę hasła. Utwórz nowe hasło według instrukcji wyświetlonych na stronie. Prosimy o sprawdzenie folderu SPAM. Wygenerowanie e-maila ze zmianą hasła może trwać do godziny.

Wejdź na swoją aplikację na stronie amazon.force.com i wykonaj poniższe kroki:
1. Kliknij "Zapomniałeś hasła?"
2. Wprowadź ten adres e-mail, który podałeś / podałaś przy składaniu podania
3. Kliknij "Kontynuuj"
Następnie otrzymasz e-mail, w którym wyślemy Ci link umożliwiający zmianę hasła. Utwórz nowe hasło według instrukcji wyświetlonych na stronie. Prosimy o sprawdzenie folderu SPAM. Wygenerowanie e-maila ze zmianą hasła może trwać do godziny.

W sytuacji, gdy Twój e-mail był już wcześniej użyty przy rejestracji, a nie pamiętasz swojego hasła wykonaj poniższe kroki celem zresetowania:
1. Wejdź na swoją aplikację na stronie amazon.force.com
2. Kliknij "Zapomniałeś hasła?"
3. Wprowadź adres e-mail, który podałeś / podałaś przy składaniu podania
4. Kliknij "Kontynuuj”
Następnie otrzymasz e-mail, w którym wyślemy Ci link umożliwiający zmianę hasła. Utwórz nowe hasło według instrukcji wyświetlonych na stronie. Prosimy o sprawdzenie folderu SPAM. Wygenerowanie e-maila ze zmianą hasła może trwać do godziny.

Możesz samodzielnie edytować dane na swoim koncie. W tym celu wykonaj poniższe kroki:
1. Przejdź na stronę amazon.force.com
2. Kliknij "Menu" (prawy górny róg)
3. Zaloguj się na swoje konto
4. Kliknij "Moje dane osobowe"
5. Kliknij "Edytuj Informacje o kandydacie" (prawy górny róg, drugi wiersz)
6. Dokonaj stosownych zmian
7. Kliknij "Zapisz"
W razie trudności, prosimy o kontakt.

Zapraszamy do aplikowania na stronie internetowej http://www.pracujwamazon.pl.
1. Wybierz pozycję z rozwijanej listy w miejscowości najbliżej twojego miejsca zamieszkania
2. Zapoznaj się z warunkami zatrudnienia
3. Kliknij „Akceptuję”, a następnie fioletowy przycisk „Kontynuuj”
4. Kliknij „Zaloguj się”
5. Jeśli posiadasz już konto wprowadź dane do logowania a następnie udziel odpowiedzi na wszystkie pytania znajdujące się w formularzu.
6. Jeśli nie posiadasz jeszcze konta kliknij „Zarejestruj się tutaj”
7. Uzupełnij swoje dane kontaktowe
8. Zaloguj się za pomocą danych udzielonych przy rejestracji
9. Udziel odpowiedzi na wszystkie pytania w formularzu

W celu weryfikacji możliwości ponownego zatrudnienia prosimy o kontakt telefoniczny.

Aby wziąć udział w rekrutacji w Amazon, należy złożyć aplikację online, która nie wymaga załączenia CV czy listu motywacyjnego. W celu sprawdzenia dostępnych ofert pracy, zapraszamy na stronę internetową http://www.pracujwamazon.pl.

Aby sprawdzić status Twojej aplikacji, należy wykonać następujące kroki:
1. Zaloguj się na swoje konto na amazon.force.com.
2. Kliknij ikonę "Menu" (prawy górny róg)
3. Kliknij "Wybrane oferty pracy"
Status Twojej aplikacji znajduje się w prawym górnym rogu podania. Jeśli wybrałeś opcję powiadomień, otrzymasz wiadomość email/sms informującą o każdej zmianie statusu Twojej aplikacji. Jeżeli masz dodatkowe pytania dotyczące statusu aplikacji, prosimy o kontakt.

Jeśli interesuje Cię praca w innej lokalizacji niż podana w ukończonej przez Ciebie aplikacji prosimy o kontakt telefoniczny. Przeniesienie nie jest możliwe w przypadku braku ofert w wybranej lokalizacji. Jeżeli jeszcze nie złożyłeś podania, zapraszamy do sprawdzania naszych najnowszych ofert pracy na http://www.pracujwamazon.pl.

Niestety nie udzielamy informacji dotyczących powodu odrzucenia aplikacji.

Podania wycofywane są z systemu z różnych przyczyn. Najczęstsze powody to:
• Kandydat nie ukończył aplikacji online, tzn. nie wypełnił wszystkich wymaganych okienek lub nie odpowiedział na wszystkie pytania
• Kandydat nie podjął żadnego działania, tzn. nie umówił z nami spotkania lub też nie dostarczył nam wszystkich wymaganych informacji
• Kandydat nie przyszedł na umówione spotkanie
Jeżeli nadal interesuje Cię praca w Amazon, serdecznie zapraszamy do odwiedzenia naszej strony internetowej http://www.pracujwamazon.pl.

Aby wycofać swoje podanie, prosimy wykonać następujące kroki:
1. Zaloguj się na swoje konto na amazon.force.com
2. Kliknij "Menu" (prawy górny róg)
3. Następnie kliknij "Wybrane oferty pracy"
4. Na tej stronie zobaczysz wszystkie oferty pracy, na które złożyłeś / złożyłaś podanie. Po prawej stronie znajdziesz opcję "Wycofaj podanie"
5. Kliknij "Wycofaj podanie" i potwierdź swój wybór
6. Twoje podanie zostało wycofane, masz jednak możliwość ubiegania się o to samo stanowisko ponownie

Prosimy o kontakt telefoniczny lub e-mailowy.

Prosimy o kontakt telefoniczny lub e-mailowy.

Prosimy o kontakt telefoniczny.

Prosimy o kontakt telefoniczny.

Prosimy o kontakt telefoniczny.

Prosimy o kontakt telefoniczny.

Aby sprawdzić datę i godzinę Twojego spotkania prosimy wykonać następujące kroki
1. Zaloguj się na swoje konto na amazon.force.com.
2. Kliknij "Menu" (prawy górny róg)
3. Następnie kliknij "Wybrane oferty pracy"
4. Na tej stronie zobaczysz wszystkie oferty pracy, na które złożyłeś / złożyłaś podanie. Pod opisem stanowiska znajdziesz informacje na temat umówionych spotkań.

Prosimy o kontakt telefoniczny lub e-mailowy.

W pierwszej kolejności należy pomyślnie przejść proces rekrutacyjny. Następnie skontaktujemy się z Tobą telefonicznie, aby przedstawić kolejne kroki w procesie zatrudnienia.
Jeżeli chcesz sprawdzić status swojej aplikacji, zaloguj się na swoje konto na amazon.force.com.

W dniu podpisania umowy poinformujemy Cię, kiedy rozpoczniesz pracę.

W celu zmiany godzin pracy a także dostępności, prosimy o kontakt.

W celu sprawdzenia przypisanej zmiany, prosimy o kontakt telefoniczny. 

Amazon oferuje pakiet benefitów dla wszystkich pracowników. Szczegółowe informacje dotyczące pakietu benefitów znajdują się na w ofercie pracy oraz zostaną przekazane w trakcie rekrutacji.

Aby otrzymać naszą wiadomość e-mail pozwalającą na zresetowanie hasła, musisz dodać adres applicationhelp@amazon.com do swojej książki adresowej.

Zrób to, a następnie spróbuj zresetować hasło, wykonując następujące kroki:

1. Przejdź do swojego konta kandydata na stronie amazon.force.com
2. Kliknij przycisk „Nie pamiętam hasła”
3. Wprowadź adres e-mail, który został użyty podczas tworzenia konta kandydata. Jeśli nie masz jeszcze konta, możesz je założyć na stronie amazon.force.com, klikając opcję „Zarejestruj się tutaj”.
4. Kliknij przycisk „Kontynuuj”

Otrzymasz wiadomość e-mail z adresu applicationhelp@amazon.com zawierającą łącze do zresetowania hasła.

Wiadomość e-mail umożliwiająca zresetowanie hasła mogła trafić do skrzynki odbiorczej lub folderów spamu. W niektórych przypadkach oczekiwanie na wiadomość e-mail umożliwiającą zresetowanie hasła może trwać do godziny.

Aby upewnić się, że będziesz otrzymywać nasze wiadomości e-mail, musisz dodać adresy applicationhelp@amazon.com, recruiting-systems-prod@amazon.com oraz noreply-ops-jobs@amazon.com do swojej książki adresowej.

Oznacza to, że łącze umożliwiające zresetowanie hasła wygasło. Zresetuj hasło ponownie, aby uzyskać nowe łącze.

Hasło można zresetować, wykonując następujące kroki:
1. Przejdź do swojego konta kandydata na stronie amazon.force.com
2. Kliknij przycisk „Nie pamiętam hasła”
3. Wprowadź adres e-mail, który został użyty podczas tworzenia konta kandydata
4. Kliknij przycisk „Kontynuuj”. Otrzymasz wiadomość e-mail zawierającą łącze umożliwiające zresetowanie hasła.

Wiadomość e-mail umożliwiająca zresetowanie hasła mogła trafić do skrzynki odbiorczej lub folderów spamu. W niektórych przypadkach oczekiwanie na wiadomość e-mail umożliwiającą zresetowanie hasła może trwać do godziny.

Aby upewnić się, że będziesz otrzymywać nasze wiadomości e-mail, musisz dodać adresy applicationhelp@amazon.com, recruiting-systems-prod@amazon.com oraz noreply-ops-jobs@amazon.com do swojej książki adresowej.

Posiadasz już konto kandydata w naszym systemie!

Hasło można zresetować, wykonując następujące kroki:
1. Przejdź do swojego konta kandydata na stronie amazon.force.com
2. Kliknij łącze „Nie pamiętam hasła”
3. Wprowadź adres e-mail, który został użyty podczas tworzenia konta kandydata
4. Kliknij przycisk „Kontynuuj”

Otrzymasz wiadomość e-mail zawierającą łącze umożliwiające zresetowanie hasła!

Wiadomość e-mail umożliwiająca zresetowanie hasła mogła trafić do skrzynki odbiorczej lub folderów spamu. W niektórych przypadkach oczekiwanie na wiadomość e-mail umożliwiającą zresetowanie hasła może trwać do godziny.

Aby upewnić się, że będziesz otrzymywać nasze wiadomości e-mail, musisz dodać adresy applicationhelp@amazon.com, recruiting-systems-prod@amazon.com oraz noreply-ops-jobs@amazon.com do swojej książki adresowej.

Możesz potwierdzić lub edytować informacje na swoim koncie, wykonując następujące kroki:

1. Zaloguj się na swoje konto kandydata na stronie amazon.force.com
2. Kliknij opcję „Edytuj” obok sekcji „Moje dane osobowe”

Nastąpi przekierowanie na stronę edycji, gdzie możesz zmieniać informacje w swoim profilu. Jeśli wprowadzisz jakiekolwiek zmiany, pamiętaj, aby kliknąć przycisk „Zapisz”.

Jeśli informacje, które chcesz zmodyfikować, nie są dostępne, skontaktuj się z nami.

Aby ubiegać się o stanowiska dostępne w obszarze obsługi klienta, musisz spełnić następujące wymagania podstawowe:
1. Mieć ukończone 18 lat
2. Posiadać dyplom ukończenia szkoły średniej lub równoważny (kompletny i zatwierdzony)
3. Płynnie posługiwać się co najmniej jednym z następujących języków: polski, angielski, niemiecki, francuski, włoski
4. Przejść naszą wirtualną procedurę testową (będzie ona częścią aplikacji na stronie amazon.force.com)

Aplikuj tutaj! amazon.force.com — Zlokalizuj stanowiska dostępne w Twoim kraju, używając filtrów.

Do złożenia podania i przejścia testów potrzebny jest komputer z systemem Windows, najlepiej z zainstalowaną przeglądarką Mozilla Firefox. Trzeba mieć zestaw słuchawkowy i stabilne połączenie z Internetem. Staraj się być w cichym miejscu, gdzie nic nie będzie Cie rozpraszać.

Jeśli Twoje podanie zostało już złożone, zaloguj się na swoje konto kandydata na stronie amazon.force.com.

Nie jest konieczne wysyłanie CV. Aby Twoja kandydatura na dowolne z naszych stanowisk została rozpatrzona, musisz wypełnić aplikację online.
Wszystkie nasze aktualne oferty pracy można przejrzeć na stronie amazon.force.com.

Stan aplikacji możesz sprawdzić, wykonując następujące kroki.

1. Zaloguj się na swoje konto kandydata na stronie amazon.force.com
2. Kliknij ikonę menu w prawym górnym rogu
3. Kliknij opcję „Moje podania” w menu rozwijanym

Tam możesz sprawdzić status Twoich podań. Otrzymasz powiadomienie pocztą elektroniczną o każdej aktualizacji związanej z Twoim podaniem.

Aby upewnić się, że będziesz otrzymywać nasze wiadomości e-mail, dodaj następujące adresy e-mail do swojej książki adresowej: recruiting-systems-prod@amazon.com, noreply-ops-jobs@amazon.com oraz applicationhelp@amazon.com

*Uwaga: skrzynki powiązane z tymi adresami NIE przyjmują wiadomości przychodzących. Na wiadomość e-mail wysłaną na któryś z tych adresów nie zostanie odesłana odpowiedź.

Istnieje wiele powodów, dla których podanie może zostać odrzucone. Nie podajemy szczegółów dotyczących tego, dlaczego podanie zostało odrzucone. Jeśli chcesz, możesz ponownie ubiegać się o stanowiska, do których się kwalifikujesz, na stronie amazon.force.com.

Jeśli z powodu przypadkowego udzielenia odpowiedzi „nie” uzupełnienie podania było niemożliwe, skontaktuj się z nami bezpośrednio w celu uzyskania pomocy.

Istnieje wiele powodów, dla których podanie może zostać usunięte. Oto niektóre z najczęstszych:

- Podanie jest niekompletne

- Kandydat nie podjął żadnych działań, takich jak zaplanowanie spotkania lub uzupełnienie żądanych informacji

- Kandydat nie pojawił się na zaplanowanym spotkaniu

Jeśli chcesz, możesz ponownie ubiegać się o dostępne oferty pracy na stronie amazon.force.com.

Możesz wycofać podanie, wykonując poniższe kroki.

1. Zaloguj się na swoje konto na stronie amazon.force.com
W lewej części strony zobaczysz wybrane stanowiska.

2. Kliknij łącze „Wycofaj”. Spowoduje to, że podanie nie będzie rozpatrywane

Przeprowadzenie oceny wymaga otwarcia nowego okna. Dlatego upewnij się, że blokady wyskakujących okienek są wyłączone. Podanie najlepiej wypełnić w przeglądarkach Internet Explorer lub Firefox. Upewnij się, że blokady wyskakujących okienek zostały wyłączone. Kliknij poniższe łącza, aby zobaczyć, jak wyłączyć blokadę wyskakujących okienek na różnych urządzeniach.

1) Przeglądarka Internet Explorer na urządzeniach z systemem Windows: Otwórz przeglądarkę Internet Explorer, wybierz przycisk Narzędzia, a następnie wybierz pozycję Opcje internetowe. Na karcie Prywatność w obszarze Blokowanie wyskakujących okienek zaznacz lub odznacz pole wyboru przy opcji Włącz blokowanie wyskakujących okienek, a następnie wybierz przycisk OK.

2) Przeglądarka Firefox na urządzeniach z systemem Windows: Otwórz przeglądarkę Firefox, wybierz menu w lewym rogu okna. Wybierz menu Opcje, kliknij Treść. Aby wyłączyć wszystkie wyskakujące okienka, odznacz pole Blokuj wyskakujące okna i kliknij OK

3) Przeglądarka Safari na urządzeniach Apple: Otwórz Ustawienia. Dotknij opcji Safari. W sekcji Ogólne kliknij przełącznik obok opcji Blokuj wyskakujące okienka, który służy do włączania i wyłączania blokady. Zielony kolor przełącznika oznacza włączoną blokadę wyskakujących okienek.

4) Przeglądarka Chrome na urządzeniach Apple: Na komputerze otwórz przeglądarkę Chrome. Kliknij ikonę widoczną w prawym górnym rogu: Menu lub Więcej. Kliknij przycisk Ustawienia. U dołu kliknij opcję Pokaż ustawienia zaawansowane. W sekcji Prywatność kliknij Ustawienia treści. W sekcji Wyskakujące okienka wybierz opcję: Nie zezwalaj na wyskakujące okienka w żadnej witrynie (zalecane). Zezwalaj na wyskakujące okienka we wszystkich witrynach

5) Przeglądarka Chrome na urządzeniach z systemem Android: Kliknij ikonę widoczną w prawym górnym rogu: Menu lub Więcej. Kliknij przycisk Ustawienia. U dołu kliknij opcję Pokaż ustawienia zaawansowane. W sekcji Prywatność kliknij Ustawienia treści. W sekcji Wyskakujące okienka wybierz opcję: Nie zezwalaj na wyskakujące okienka w żadnej witrynie (zalecane). Zezwalaj na wyskakujące okienka we wszystkich witrynach

Aby pomyślnie zakończyć proces oceny, należy udzielić odpowiedzi na wszystkie pytania. W przypadku podjęcia próby zakończenia procesu oceny bez odpowiedzi na wszystkie pytania, otrzymasz o tym informację. Jeśli otrzymujesz komunikat o błędzie spowodowanym przez pozostawienie pustych pytań, kliknij numer strony poniżej komunikatu. Nastąpi przeniesienie na stronę oceny, gdzie znajduje się pytanie bez odpowiedzi. Po udzieleniu odpowiedzi wszystkie pytania możesz wybrać opcję „Powrót do strony błędu”, aby poprawić ewentualne inne błędy, a następnie przesłać ocenę.

Możesz się z nami skontaktować w celu omówienia harmonogramów i szczegółów oferty.

Odpowiemy na ewentualne pytania związane ze sprawdzeniem przeszłości.

Status swojej oferty możesz sprawdzić, logując się na konto kandydata na stronie amazon.force.com. Twoje podanie i status będą widocznie po lewej stronie lub poniżej opcji „Moje podania” w menu znajdującym się w prawym górnym rogu.

Aby poprosić o zmianę harmonogramu, skontaktuj się z nami co najmniej 2 tygodnie przed pierwszym dniem pracy. Rekruter wskaże, czy zmiana jest możliwa. Żądania zmiany nie będą przyjmowane krótko przed datą rozpoczęcia pracy.

Przed rozpoczęciem pracy prześlemy umowę o pracę.

W zależności od potrzeb firmy może być wymagana praca na różnych zmianach i według różnych harmonogramów. Rekruter prześle Ci szczegółowe informacje na ten temat wraz z ofertą.

1. Zaloguj się do Amazon.force.com przy użyciu swojej nazwy użytkownika i hasła
2. Kliknij „Menu” w prawym górnym rogu
3. Kliknij opcję „Moje dane osobowe”
4. Następnie kliknij po prawej stronie opcję „Edytuj załączniki”
5. Następnie kliknij opcję „Przeglądaj”, wyszukaj dokument, który chcesz przesłać i kliknij przycisk „Prześlij”

Obecnie wszystkie stanowiska w Dziale Obsługi Klienta w Polsce są wirtualne. Prześlemy Ci całe wyposażenie potrzebne w pierwszym dniu pracy.

W przypadku dalszych pytań dotyczących pierwszego dnia pracy prosimy o kontakt z nami.

Przed datą rozpoczęcia pracy poprosimy Cię o wypełnienia wymaganych dokumentów. Wiadomość e-mail będzie pochodzić z następującego adresu: MyDocs-noreply@onbaseonline.com. Sugerujemy dodanie tego adresu e-mail do książki adresowej i sprawdzanie folderów spamu/wiadomości-śmieci, aby upewnić się, że odbierzesz naszą wiadomość.

You can confirm that your documents are complete by signing into your MyDocs portal here amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

Zalecamy otwieranie portalu MyDocs w przeglądarkach Internet Explorer lub Firefox. Prosimy również o podpisanie dokumentów na komputerze, a nie na urządzeniu mobilnym (smartfon lub tablet). 

Dostęp do portalu MyDocs możesz uzyskać, klikając tutaj — amazon.onbaseonline.com.  Zalogowanie będzie możliwe dopiero po otrzymaniu wiadomość e-mail z zaproszeniem do portalu MyDocs. Poczekaj z logowaniem do czasu otrzymania tej wiadomości. Jeśli logujesz się do portalu MyDocs po raz pierwszy, kliknij łącze „Nie pamiętam hasła”, aby zresetować hasło.

Jeśli masz inne pytania, skontaktuj się z nami pocztą e-mail.

Bitte füge hvh-portal-support@amazon.com, und einsteigen@amazon.de deinem E-Mail-Adressbuch hinzu, um sicherzustellen, dass du unsere E-Mail zum Zurücksetzen deines Passworts erhältst.

Bitte versuche anschließend, dein Kennwort mit den folgenden Schritten zurückzusetzen:

1. Geh zu deinem Bewerberkonto auf amazon.force.com
2. Klick auf „Passwort vergessen?“
3. Gib die E-Mail-Adresse ein, die du bei der Erstellung deines Bewerberkontos angegeben hast. Beachte, dass dies nicht dein Amazon.de-Kundenkonto ist. Falls du noch kein Konto erstellt hast, kannst du dies unter amazon.force.com tun.
4. Klick auf „Weiter“

Du erhältst eine E-Mail mit einem Link zum Zurücksetzen deines Passworts.

Bitte schau in deinem Posteingang und im Spamordner nach der E-Mail zum Zurücksetzen deines Passworts. Es kann bis zu einer Stunde dauern, bis du die E-Mail zum Zurücksetzen deines Passworts erhältst.

Das bedeutet, dass der Link zum Zurücksetzen des Passworts abgelaufen ist. Bitte setze dein Passwort erneut zurück, um einen neuen Link zu erhalten.

Du kannst dein Passwort mit den folgenden Schritten zurücksetzen:

1. Geh zu deinem Bewerberkonto auf amazon.force.com
2. Klick auf „Passwort vergessen“
3. Gib die E-Mail-Adresse ein, die du bei der Erstellung deines Bewerberkontos angegeben hast.

Du erhältst eine E-Mail mit einem Link zum Zurücksetzen deines Passworts.

Bitte schau in deinem Posteingang und im Spamordner nach der E-Mail zum Zurücksetzen deines Passworts. Es kann bis zu einer Stunde dauern, bis du die E-Mail zum Zurücksetzen deines Passworts erhältst.

Füge hvh-portal-support@amazon.com, und einsteigen@amazon.de zu deinem E-Mail-Adressbuch hinzu, um sicherzustellen, dass du unsere E-Mails erhältst.

Du hast bereits ein Bewerberkonto in unserem System! Du kannst dein Passwort mit den folgenden Schritten zurücksetzen:

1. Geh zu deinem Bewerberkonto auf amazon.force.com
2. Klick auf „Passwort vergessen“
3. Gib die E-Mail-Adresse ein, die du bei der Erstellung deines Bewerberkontos angegeben hast.

Du erhältst eine E-Mail mit einem Link zum Zurücksetzen deines Passworts.

Bitte schau in deinem Posteingang und im Spamordner nach der E-Mail zum Zurücksetzen deines Passworts. Es kann bis zu einer Stunde dauern, bis du die E-Mail zum Zurücksetzen deines Passworts erhältst.

Füge hvh-portal-support@amazon.com und einsteigen@amazon.de zu deinem E-Mail-Adressbuch hinzu, um sicherzustellen, dass du unsere E-Mails erhältst. 

Du kannst Informationen in deinem Konto bestätigen oder bearbeiten, indem du dich in deinem Konto unter amazon.force.com anmeldest.

Klick auf „Bearbeiten“ neben „Meine persönlichen Informationen“.

Du wirst zur Seite „Kontaktdaten“ weitergeleitet, wo du die Informationen in deinem Profil bearbeiten kannst. Wenn du Änderungen vornimmst, klick anschließend auf „Speichern“.

Wenn die Informationen, die du bearbeiten möchtest, nicht verfügbar sind, kontaktiere uns!

Bewirb dich hier: www.jobs-amazon.de

Das Einsenden deines Lebenslaufs ist nicht nötig. Um für unsere Stellen berücksichtigt werden zu können, musst du die Online-Bewerbung ausfüllen. Alle unsere aktuellen Stellenangebote findest du unter www.jobs-amazon.de

In einigen Fällen besteht eventuell die Möglichkeit, die Bewerbung vor Ort durchzuführen. Alle Informationen findest du unter: www.jobs-amazon.de

Um den Status deiner Bewerbung zu prüfen, geh bitte folgendermaßen vor:

1. Melde dich bei deinem Kandidatenkonto unter amazon.force.com an.
2. Klick auf das „Menü“-Symbol in der oberen rechten Ecke.
3. Klick auf „Meine Bewerbungen“.

Dort kannst du den Status der Stellen sehen, auf die du dich beworben hast.

Du wirst per E-Mail über Neuigkeiten zu deiner Bewerbung informiert. Um sicherzustellen, dass du unsere E-Mails erhältst, füge deinem Adressbuch bitte die nachstehenden E-Mail-Adressen hinzu:

hvh-portal-support@amazon.com und einsteigen@amazon.de

*Bitte beachte: Es ist NICHT möglich, Nachrichten an diese E-Mail-Adressen zu senden. E-Mails, die du an diese Adressen sendest, werden nicht beantwortet.

Wir können keine genauen Angaben darüber machen, warum eine Bewerbung abgelehnt wurde.

Es gibt viele Gründe, warum eine Bewerbung zurückgezogen wird. Hier sind einige der häufigsten Gründe:

- Die Bewerbung ist unvollständig
- Der Bewerber hat nicht reagiert, z.B. keinen Termin festgelegt oder die angeforderten Informationen nicht angegeben
- Der Bewerber kam nicht zu einem vereinbarten Termin

Bei weiteren Fragen kontaktiere uns bitte.

Um eine Standortübertragung durchzuführen, musst du dich an dem Standort bewerben, an dem du arbeiten möchtest. Falls du dich noch nicht beworben hast, kannst du dies unter www.jobs-amazon.de tun.

Wenn die Stelle nicht auf unserer Webseite verfügbar ist, können wir die Standortübertragung nicht durchführen.

Wenn du dich bereits bei dem Standort beworben hast, an dem du arbeiten möchtest, klick bitte auf die nachstehende Chat-Option.

Um deine Bewerbung zurückzuziehen, geh bitte folgendermaßen vor:

1. Melde dich in deinem Konto unter amazon.force.com an.

Auf der linken Seite siehst du die Stellen, auf die du dich beworben hast.

2. Klick auf den Link „Zurückziehen“, um deine Bewerbung zu entfernen.

Bitte kontaktiere uns, um deine Schichtverfügbarkeit zu bearbeiten.

Termine sind schnell vergeben! Schaue bitte weiterhin in deinem Profil nach künftigen Terminmöglichkeiten.

Um nach verfügbaren Terminen zu suchen, geh bitte folgendermaßen vor:

1. Melde dich bei deinem Kandidatenkonto unter amazon.force.com an.
2. Klick auf „Menü“ in der oberen rechten Ecke.
3. Klick auf „Meine Bewerbungen“.

Du kannst dann auf „Zeitplan“ klicken, um aus den verfügbaren Terminen auszuwählen.

Schaue bitte weiterhin in deinem Profil nach künftigen Terminmöglichkeiten.

Um nach verfügbaren Terminen zu suchen, geh bitte folgendermaßen vor:

1. Melde dich bei deinem Kandidatenkonto unter amazon.force.com an.
2. Klick auf „Menü“ in der oberen rechten Ecke.
3. Klick auf „Meine Bewerbungen“.

Du kannst dann auf „Zeitplan“ klicken, um aus den verfügbaren Terminen auszuwählen.

Um deinen Termin zu ändern, geh bitte folgendermaßen vor:

1. Melde dich bei deinem Kandidatenkonto unter amazon.force.com an.
2. Klick auf „Menü“ in der oberen rechten Ecke.
3. Klick auf „Meine Bewerbungen“.
4. Klick unter „Termine“ auf den Link „Termin ändern“, um einen neuen Termin auszuwählen.

Wenn keine neuen Termine verfügbar sind, kannst du deinen Termin zu diesem Zeitpunkt nicht ändern.

Wenn du deinen aktuell geplanten Termin nicht einhalten kannst, sage den von dir vereinbarten Termin bitte ab. Nur so wird sichergestellt, dass du zu alternativen Terminen eingeladen wirst. Du kannst den Termin in deinem Kandidatenkonto unter amazon.force.com unter der Registerkarte „Meine Jobs“ absagen.

Um deinen letzten Termin zu ändern, sage diesen bitte unter „Meine Bewerbungen“ ab. Du findest dies im Menü in der oberen rechten Ecke in deinem Kandidatenkonto unter amazon.force.com.

Dies wird deinen Status aktualisieren, so dass du einen neuen Termin unter „Meine Bewerbungen“ in deinem Kandidatenkonto vereinbaren kannst.

Bitte beachte, dass du nur einen neuen Termin vereinbaren kannst, wenn neue Termine verfügbar sind. Wenn keine Termine verfügbar sind, lese weiterhin deine E-Mails und schaue unter "Meine Bewerbungen“ nach, ob neue Termine verfügbar sind.

Melde dich bei deinem Kandidaten-Konto unter amazon.force.com an und klick auf die Registerkarte "Meine Aufträge" um die Details der zukünftigen Termine anzuzeigen, die du geplant hast.

Bitte kontaktiere uns.

Wenn du die Einstellungsvoraussetzungen erfüllt hast, wirst du per E-Mail und Telefon über das Datum deiner Vertragsunterzeichnung informiert, sobald Termine verfügbar sind.

Die Kündigungsfrist, die du bei deinem Einstellungsgespräch angegeben hast, wird berücksichtigt. Wenn du deine Kündigungsfrist aktualisieren möchten, kontaktiere uns bitte.

Der Personalbedarf variiert, deswegen können wir keinen spezifischen Zeitrahmen liefern, in dem du deinen Vertrag unterzeichnen wirst. Du erfährst das Datum deines Arbeitsbeginns bei deinem Termin zur Vertragsunterzeichnung.

Wir werden uns so schnell wie möglich mit dir in Verbindung setzen und danken dir für deine Geduld in diesem Teil des Einstellungsprozesses!

Du erfährst das Datum deines Arbeitsbeginns bei deinem Termin zur Vertragsunterzeichnung.

Die Kündigungsfrist, die du bei deinem Einstellungsgespräch angegeben hast, wird berücksichtigt. Wenn du deine Kündigungsfrist aktualisieren möchtest, kontaktiere uns bitte.

Bitte kontaktiere uns, um deine Schichtverfügbarkeit zu bearbeiten.

Amazon bietet ein umfangreiches Sozialleistungs-Paket für alle Mitarbeiter. Weitere Informationen zu den Sozialleistungen erhältst du im Rahmen des Einstellungsprozesses.

Du erfährst das Datum deines Arbeitsbeginns bei deinem Termin zur Vertragsunterzeichnung.

Die Kündigungsfrist, die du bei deinem Einstellungsgespräch angegeben hast, wird berücksichtigt. Wenn du deine Kündigungsfrist aktualisieren möchtest, kontaktiere uns bitte.

Um dich für eine Position im Kundenservice zu bewerben, müssen folgende Grundanforderungen erfüllt werden:

1. Mind. 18 Jahre alt
2. Fließende Sprachkenntnisse in Deutsch (ggf. zusätzliche Sprachkenntnisse erforderlich, je nach Stelle, auf die du dich bewirbst)
3. Erfolgreiche Absolvierung unseres virtuellen Assessments auf amazon.force.com

Das Recruiting Team wird dir die Konditionen aufzeigen. Im Allgemeinen arbeiten unsere Kundenservicemitarbeiter*innen 5 Tage, 40 Stunden (Vollzeit) oder 30/20 Stunden (Teilzeit), die Woche, anhängig von der Stelle auf die du dich beworben hast. Im Einklang mit den Arbeitsrechtsregelungen in Deutschland, dürfen 10 Stunden pro Tag, bei entsprechender Pausenzeitberücksichtigung, nicht überschritten werden.

Dieser Job kann nicht nebenberuflich durchgeführt werden.

Wir können dir keinen Vertrag für Werkstudent*innen anbieten.

Dein Gehalt bekommst du bis zum 15. des Folgemonats ausgezahlt.

Wir richten uns nach den Regelungen im Sozialgesetzbuch IX (§ 208 Absatz 1).

Ein Nebenjob erfordert die Zustimmung der Personalabteilung.

Wir können dir leider kein Praktikum im Kundenservice anbieten.

Mitarbeiter*innen, die für die Kontaktbearbeitung in Fremdsprachen nach Bedarf im Kundenservice eingeteilt werden, erhalten einen Fremdsprachenbonus. Für bilinguale Rollen muss im Bewerbungsprozess eine Spracheinschätzung der Fremdsprache durchgeführt werden.

Kontaktiere uns gerne direkt per E-Mail, wenn wir den Bewerbungsprozess oder Arbeitsplatz aufgrund einer Einschränkung anpassen sollen.

Es ist leider nicht möglich während der Trainingsphase Urlaubstage zu nehmen, da du sonst essenzielle Teile der Schulung verpassen würdest.

Während der Trainingsphase dürfen nur akute Termine, die sich nicht verschieben lassen, wahrgenommen werden. Dies muss vorher mit dem Trainingsteam abgesprochen werden.

Leider können wir dir Urlaubstage vor dem Start deiner Beschäftigung nicht zusagen. Bitte wende dich hierzu nach deinem Start an deine*n Team Manager*in.

Deine Schichtplanung erfährst du während deines Trainings in den ersten Tagen. 

Du hast bereits ein Kandidatenprofil in unserem System!
Du kannst dein Passwort zurücksetzen, durch Befolgung folgender Schritte:

1. Gehe zu deinem Kandidatenprofil https://amazon.force.com/
2. Klicke auf "Passwort vergessen?"
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast. Wenn du kein Profil erstellt hast, kannst du dies unter https://amazon.force.com/ tun, indem du auf "Registrier dich hier" klickst
4. Klicke auf "Weiter"
Du wirst einen Link für das Zurücksetzen deines Passworts erhalten!
Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.  

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

Füge applicationhelp@amazon.com zu deinem E-Mail Adressbuch, um sicherstellen zu können, dass du die Passwort Reset- E-Mail bekommst.
Tu dies und versuche das Zurücksetzen deines Passworts durch folgende Schritte anzustoßen:
 
1. Gehe zu deinem Kandidatenprofil https://amazon.force.com/
2. Klicke auf "Passwort vergessen?"
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast. Wenn du kein Profil erstellt hast, kannst du dies unter https://amazon.force.com/ tun, indem du auch "Registriere dich hier" klickst
4. Klicke auf "Weiter"

Du wirst eine E-Mail von applicationhelp@amazon.com erhalten mit einem Link zum Zurücksetzen deines Passworts!

Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.  

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

Das bedeutet, dass der Rückstellungslink für das Passwort ausgelaufen ist. Stelle dein Passwort erneut zurück, um einen neuen Link zu erhalten.

Du kannst dein Passwort zurücksetzen, durch Befolgung folgender Schritte:  
1. Gehe zu deinem Kandidatenprofil amazon.force.com
2. Klicke auf "Passwort vergessen?"
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast.
4. Klicke auf "Weiter" und erhalte einen Link zum Zurücksetzen deines Passworts!
Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.  
Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

Du kannst Profilinformationen bestätigen oder abändern durch das Befolgen folgender Schritte:
1. Logge dich in deinem Kandidatenprofil auf amazon.force.com ein
2. Klicke auf "Edit" neben "Meine persönlichen Informationen"

Du wirst auf die Edit Profilseite weitergeleitet, wo du Informationen in deinem Profil abändern kannst. Wenn du Änderungen vornimmst, stelle sicher auf "speichern" zu klicken.

Falls die Information, welche du abändern möchtest nicht verfügbar ist, kontaktiere uns.

Bitte sende eine E-Mail mit deiner Anfrage per E-Mail.

Logge dich unter amazon.force ein und ändere deine Adresse im Profil.

Deine Daten kannst du in deinem Profil auf amazon.force ändern.

Der Bewerbungsprozess sieht zunächst das vollständige Anlegen eines Bewerberprofils, sowie die Einreichung der Onlinebewerbung vor. Im nächsten Schritt durchläufst du ein Online-Asessment, das dir die Möglichkeit gibt die Kundenservice-Rolle auszuprobieren. Im anschließenden und finalen Schritt wirst du im Rahmen einer Informationsveranstaltung über Konditionen aufgeklärt und wir schauen gemeinsam, ob es für beide Seiten passt.

Weitere Informationen zum Bewerbungsablauf findest du in unserem Bewerbungsleitfaden unter: https://www.amazon.jobs/de/landing_pages/customer-service-application-guide

Du kannst deinen Termin für die Informationsveranstaltung in deinem Bewerbungsprofil auswählen:
1. Logge dich in deinem Profil unter amazon.force.com ein.
2. Klicke oben rechts auf "Meine Bewerbungen".
3. Auf der linken Seite findest du eine Übersicht deiner aktiven Bewerbungen.
4. Klicke bei der gewünschten Bewerbung auf Termine ansehen.
5. Wähle deinen Termin aus und bestätige.

Du siehst im Anschluss eine Terminübersicht im Bewerbertool.

Du kannst deine Bewerbung erneut aktivieren, wenn die Position noch verfügbar ist. Bitte gehe auf https://amazon.force.com/. Wähle die Stelle, für die du dich bewerben möchtest und fahre mit dem Bewerbungsprozess fort.

Leider ist es uns nicht möglich dich manuell über offene Vakanzen zu unterrichten. An dieser Stelle, müsstest du nach zukünftigen Ausschreibungen Ausschau halten und dich erneut bewerben. Du kannst eine Einreichung auch innerhalb von 90 Tagen reaktivieren, solltest du diese selbstständig zurückgezogen haben. Falls diese Position nicht weiter auf unserer Webseite ausgeschrieben ist, bedeutet das, dass wir gegenwärtig für diese Position nicht einstellen und dass du keine erneute Einreichung vornehmen kannst.

Zusätzliche Unterlagen können auf https://amazon.force.com/ unter dem Punkt "Menü", "Persönliche Angaben" und "Anhänge" hochgeladen werden.

Bewirb dich hier! Amazon.force.com benutzt Filterfunktionen, um dir verfügbare Positionen in deinem Land aufzuzeigen.  

Zur Vervollständigung deiner Bewerbung und des Test,s solltest du idealerweise Mozilla Firefox als deinen Standardbrowser festlegen. Du benötigst ein Headset und eine stabile Internetverbindung. Halte dich in ruhiger Umgebung auf, um Unterbrechungen zu vermeiden.

Wenn du dich bereits beworben hast, logge dich in deinem Kandidatenprofil unter amazon.force.com ein.
Weitere Informationen zum Bewerbungsablauf findest du in unserem Bewerbungsleitfaden unter: https://www.amazon.jobs/de/landing_pages/customer-service-application-guide

Eine Zusendung deines Lebenslaufes ist nicht notwendig, da die Bewerbung online stattfinden muss.
Alle unsere aktuellen Vakanzen kannst du auf amazon.force.com einsehen.

Du kannst den Status deiner Bewerbung via folgender Schritte einsehen:
1. Logge dich in deinem Kandidatenprofil auf amazon.force.com ein
2. Klicke auf das Menüzeichen oben rechts
3. Klicke auf "Jobs to which I have applied" im Auswahlfeld des Menüs

Hier kannst du all deine Bewerbungsstati einsehen. Änderungen gehen dir via E-Mail zu.

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

* Bitte beachte: Die Adressen akzeptieren KEINE eingehenden E-Mails und geben entsprechend keine Antworten.

Die Ablehnung deiner Bewerbung kann viele Gründe haben. Wir können dir keine Details zur Ablehnung geben. Wenn du weiterhin Interesse hast, bewirb dich gerne wieder auf eine Position, für welche du dich qualifizierst, auf amazon.force.com.

Das Assessment öffnet ein neues Fenster, deshalb vergewissere dich, dass Pop-up Blockers deaktiviert sind. Internet Explorer oder Firefox stellen hierbei die besten Browseroptionen zur Vervollständigung deines Assessments dar. Bitte vergewissere dich, dass Pop-Up Blocker deaktiviert sind.

1) Windows Geräte, welche den Internet Explorer nutzen: Öffne den Internet Explorer, wähle den Tools Button, und wähle Internetoptionen. Im Privacy Tab, unter Pop-Up Blocker, wähle oder lösche den Einschaltbutton der Pop-Up Blocker Checkbox und wähle „OK“.

2) Windows Geräte, welche den Firefox nutzen: Öffne Firefox, wähle im Menu links unten die Fensterwahloptionen und klicke „Content“, um Pop-Ups zu deaktivieren, deselektiere die Block Pop-Up Windows Box und wähle „OK“.

3) Apple Geräte, welche Safari nutzen: Öffne Einstellungen für Safari. In der allgemeinen Sektion klickst du auf die Umschalttaste neben dem Block Pop-Up, um diesen zu aktivieren oder zu deaktivieren. Ein grüner Schalter zeigt dir auf, dass der Blocker deaktiviert wurde.

4) Apple Geräte, welche Chrome nutzen: Öffne Chrome auf deinem Computer. Oben rechts klickst du auf das Symbol „Menü und mehr“. Wähle Einstellungen. Am Rand klickst du auf erweiterte Einstellungen. Unter „Privacy“ klickst du auf „Content Settings“. Unter Pop-Ups, wählst du die Option „Erlaube allen Seiten/Erlaube allen Seiten nicht' Pop-Ups zu zeigen“.

5) Android Devices, welche Chrome nutzen: Oben rechts, klickst du auf den Icon „Menü und mehr“. Wähle Einstellungen. Am Rand wählst du erweiterte Einstellungen. Unter „Privacy“ klickst du auf „Content Settings“. Unter Pop-Ups, wählst du Option „Erlaube allen Seiten/Erlaube allen Seiten nicht Pop-Ups zu zeigen“.

Um dein Assessment erfolgreich zu absolvieren, müssen alle Frage beantwortet werden. Fehlende Antworten werden dir angezeigt, wenn du dein Assessment einreichen möchtest. Wenn du diese Benachrichtigung bekommst, klicke auf die Seitennummer unterhalb der Fehlerbenachrichtigung. Du wirst auf die Seite für fehlende Informationseingabe weitergeleitet. Wenn du alle Antworten eingegeben hast, kannst du „Return to Error Page“ auswählen und dein Assessment erneut einreichen.

Wenn du ausversehen eine Frage ""Nein"" beantwortet hast und deine Bewerbung nicht vervollständigen kannst, solltest du uns direkt kontaktieren.

Du kannst deine Bewerbung mit folgenden Schritten zurückziehen:
1. Logge dich in deinem Profil unter amazon.force.com ein.
2. Klicke oben rechts auf "Meine Bewerbung"
Auf der linken Seite siehst du den Status deiner Bewerbungen.
3. Klicke unter dem Bewerbungsstatus auf "Bewerbung zurückziehen".

Es gibt eine Vielzahl von Gründen, warum deine Bewerbung verschoben wurde, die häufigsten Gründe sind:

- Deine Bewerbung ist unvollständig

- Du hast angewiesene Handlungen nicht getätigt, wie bspw. das Aufsetzen eines Termins oder die Vervollständigung angefragter Informationen

- Du bist nicht zu deinem Termin erschienen

Falls du noch interessiert bist, bewirb dich gerne erneut auf amazon.force.com

Wenn du bereits an einer Informationsveranstaltung teilgenommen hast, solltest du spätestens nach einigen Tagen eine E-Mail bekommen haben, nach dessen Erhalt du uns dein weiteres Interesse an der Stelle bestätigen sollst. Bitte prüfe auch deinen Spam Ordner. Wenn du diese E-Mail nicht erhalten hast, kontaktiere uns bitte via E-Mail.

Du kannst unter amazon.force deinen Termin stornieren und einen Alternativtermin buchen. Sollten keine weiteren Termine angezeigt werden, sind aktuell leider keine weiteren Informationsveranstaltungen geplant.

Sofern die Stelle weiterhin auf amazon.force online ausgeschrieben ist, hast du die Möglichkeit deine Bewerbung selbstständig zu reaktivieren.

In diesem Fall konnten wir deine Bewerbung im Auswahlprozess leider nicht weiter berücksichtigen.

Alle offene Positionen findest du unter amazon.jobs oder amazon.force.

Ja, wir empfehlen dir beide Informationsveranstaltungen zu besuchen, da wichtige Informationen in der Informationsveranstaltung sich je nach Stelle unterscheiden.

Ja, du darfst mehrere Informationsveranstaltungen besuchen, wenn du dich auf die jeweiligen Stellen beworben hast.

Lade dir bitte vorab unseren Amazon Kommunikationsdienst „Chime“ herunter und überprüfe die Audioeinstellungen. Du solltest den Ton der Veranstaltung hören können, eine Kamera und Mikrofon brauchst du allerdings nicht.

Nein, wir nehmen Bewerbungen ausschließlich über amazon.force oder amazon.jobs entgegen. 

Weitere Informationen zum Bewerbungsablauf findest du in unserem Bewerbungsleitfaden unter:   https://www.amazon.jobs/de/landing_pages/customer-service-application-guide

Leider können wir dich für den weiteren Bewerbungsprozess nicht berücksichtigen, wenn die genannten Anforderungen, wie der flexible Einsatz, nicht für dich umsetzbar sind.

Leider können wir dir hierzu keine Auskunft geben.

Um den Status deiner Bewerbung einzusehen, logge dich bitte in deinem Kandidatenprofil unter amazon.force.com ein. Dein Bewerbungsstatus kannst du auf der linken Seite, unter der "Jobs I have applied to" Option im rechten Feld sehen.

Du erhältst deinen Vertrag zum Unterschreiben postalisch 10 Tage nachdem dir das Startdatum mit dem schriftlichen Arbeitsangebot via E-Mail bestätigt wurde.

Sehr selten laden wir z.B. zu Veranstaltungen oder Schulungen nach Berlin ein und wir versuchen Termine außerhalb des Homeoffices zu vermeiden. Wir möchten hiermit sicherstellen, dass du darüber in Kenntnis gesetzt bist, dass Termine vor Ort stattfinden können und freuen uns auf dein Erscheinen.

Die Informationen zum Anmelden der Benefits erhältst du nach deinem Start bei Amazon von deinem HR Team.

Bitte melde dich telefonisch bei unserem Virtual Operations Tech Support (VOTS), um IT Support zu erhalten.

Tel.: 0800 0150705

Wenn du deinen Starttermin verschieben musst, kontaktiere uns bitte per E-Mail. Bitte beachte, dass wir dir keinen Starttermin garantieren können.

Du erfährst 1-3 Werktage vor deinen Starttermin alle weiteren Informationen zu deinem Starttag per Mail. Du kannst unsere Unternehmensstandorte folgendem Link entnehmen: https://www.aboutamazon.de/arbeiten-bei-amazon/unsere-unternehmensstandorte-in-deutschland Wir freuen uns auf dich!

An deinem ersten Tag bei Amazon wirst du folgendes vorfinden:

Eine Kantine: Wo du dir Snacks und Getränke (gegen Bezahlung) holen kannst. 
Kühlschrank und Mikrowelle: Wenn du möchtest, bring dein eigenes Essen mit.
Öffentliche Transportmöglichkeiten: An deinem ersten Tag wird dir dein*e Trainer*in mitteilen, wie du diesen Service nutzen kannst.

Das ist leider nicht möglich, da der Start an ein Training gekoppelt ist, bei dem volle Anwesenheit erforderlich ist.

- Kopie des Personalausweises oder Reisepass (beidseitig)
- Kopie des Sozialversicherungsausweises
- Aktuelle Mitgliedsbescheinigung der Krankenkasse (nicht älter als 4 Wochen)
- Offizieller Nachweis für die Steueridentifikationsnummer
- Bankverbindung
- ggf. Kopie der Geburtsurkunde des Kindes
- ggf. Aufenthaltsgenehmigung und Arbeitserlaubnis

1. Logge dich in Amazon.force.com mit deinem Usernamen und Passwort ein
2. Klicke rechts oben auf "Menü"
3. Klicke auf die Information "Meine persönlichen Informationen"
4. Klicke rechts auf "Anhang hinzufügen"
5. Klicke auf "Durchsuchen", suche das Dokument, das du hochladen möchtest und klicke auf "Hochladen".

Vor deinem Starttag erhältst du eine E-Mail, die dich zur Vervollständigung deiner Dokumente auffordert. Die E-Mail kommt von folgender Adresse: MyDocs-noreply@onbaseonline.com. Wir schlagen dir deshalb vor, diese Adresse in deinem Adressbuch abzuspeichern und deinen Spam-Ordner zu kontrollieren, um ihren Erhalt sicherstellen zu können.

Du kannst die Vollständigkeit deiner Dokumente bestätigen, indem du dich in deinem MyDocs Portal einloggst: https://amazon.onbaseonline.com. Auf der linken Seite siehst du die "Read and Accept your Documents" Sektion. Wenn du "You don't have any documents to sign right now" siehst, dann wurden deine Dokumente erfolgreich hochgeladen! Wenn du diese Nachricht nicht erhältst, dann überprüfe und akzeptiere weitere Dokumente. Wenn dies dein erster Zutritt in MyDocs ist, klicke auf den "Passwort vergessen" Link, um dein Passwort zurücksetzen zu lassen.

Wir empfehlen dir entweder den Internet Explorer oder Firefox als deinen Standardbrowser einzustellen, wenn du MyDocs aufrufen möchtest. Zusätzlich, unterschreibe deine Dokumente bitte am Computer und nicht via Mobilendgerät (Smartphone oder Tablet).

Du kannst das MyDocs-Portal aufrufen, indem du hier klickst: https://amazon.onbaseonline.com/.  Du kannst dich nicht einloggen bevor du nicht die E-Maileinladung mit Zutrittsverweis bekommst. Bitte versuche nicht dich einzuloggen, bis du diese E-Mail erhältst. Wenn dies dein erster Zutritt in MyDocs ist, klicke auf den Passwort vergessen Link, um dein Passwort zurücksetzen zu lassen.

Das Recruiting Team wird dir eine E-Mail mit der Information zum Vertragserhalt zukommen lassen.

MyDocs ist unser digitales Dokument Management System. Wir werden dir deinen Vertragsentwurf über dieses System vorab bereitstellen.

Du kannst die deine Dokumente bestätigen, indem du dich in deinem MyDocs Portal einloggst: https://amazon.onbaseonline.com. Auf der linken Seite siehst du die "Read and Accept your Documents" Sektion. Überprüfe und akzeptiere die Dokumente.

Vor deinem Starttag erhältst du eine E-Mail, die dich zur Vervollständigung deiner Dokumente auffordert. Die E-Mail kommt von folgender Adresse: MyDocs-noreply@onbaseonline.com.

Bitte prüfe deinen Spam Ordner und suche nach der Willkommens-Email von MyDocs. Wenn du diese nicht erhalten hast oder aber dich nicht einloggen kannst, kontaktiere bitte Employee Services unter de-hrs-contact@amazon.com

Kontaktiere bitte Employee Services unter de-hrs-contact@amazon.com

Du erhältst nach Vertragserhalt eine Bestätigungsemail von uns.

Bei fehlenden Unterlagen melden wir uns bei dir.

Deine Unterlagen müssen so schnell wie möglich hochgeladen werden. Ohne vollständige Unterlagen, können wir deine Bewerbung nicht weiterbearbeiten.

Du findest die Rücksendeadresse für deinen Originalvertrag im Anschreiben.

Freund*innen und Bekannte können während ihrer Bewerbung angeben, dass sie durch dich auf die Stelle aufmerksam geworden sind. Allerdings musst du, um einen Empfehlungsbonus zu erhalten, schon angefangen haben, bei uns zu arbeiten und die geworbene Person muss ihre Probezeit bestanden haben.

Teile gerne unsere Stellenausschreibungen mit Freund*innen und Bekannten, die du dir gut bei Amazon vorstellen kannst.

Bitte wende dich an die Hotline auf deiner Gehaltsabrechnung oder öffne ein Trouble Ticket an das HR Services Team.

Deinen Empfehlungsbonus erhältst du, sobald die Probezeit (6 Monate) der geworbenen Person bestanden ist und nur, wenn du und die empfohlene Person beide noch bei Amazon tätig sind.

Wenn du weitere Fragen hast, kontaktiere uns gerne via E-Mail.

Um dich für eine Position im Kundenservice zu bewerben, müssen folgende Grundanforderungen erfüllt werden:
1. Mind. 18 Jahre alt
2. Fließende Sprachkenntnisse in Deutsch (ggf. zusätzliche Sprachkenntnisse erforderlich, je nach Stelle, auf die du dich bewirbst)
3. Erfolgreiche Absolvierung unseres virtuellen Assessments auf amazon.force.com

Das Recruiting Team wird dir die Konditionen aufzeigen. Im Allgemeinen arbeiten unsere Kundenservicemitarbeiter*innen 5 Tage, 40 Stunden (Vollzeit) oder 30/20 Stunden (Teilzeit), die Woche, anhängig von der Stelle auf die du dich beworben hast. Im Einklang mit den Arbeitsrechtsregelungen in Deutschland, dürfen 10 Stunden pro Tag, bei entsprechender Pausenzeitberücksichtigung, nicht überschritten werden.

Nein das reicht nicht aus, denn die Mindestanforderung für eine Tätigkeit im Homeoffice sind 50 Mbits.

Die Mindestanforderungen für eine Tätigkeit im Homeoffice sind 50 Mbits.

Du kannst nicht vom Ausland aus im Homeoffice arbeiten. Du darfst nur unter deiner angemeldeten Hauptwohnsitz arbeiten.

Dieser Job kann nicht nebenberuflich durchgeführt werden.

Wir können dir keinen Vertrag für Werkstudent*innen anbieten.

Dein Gehalt bekommst du bis zum 15. des Folgemonats ausgezahlt.

Wir richten uns nach den Regelungen im Sozialgesetzbuch IX (§ 208 Absatz 1).

Ein Nebenjob erfordert die Zustimmung der Personalabteilung.

Wir können dir leider kein Praktikum im Kundenservice anbieten.

Mitarbeiter*innen, die für die Kontaktbearbeitung in Fremdsprachen nach Bedarf im Kundenservice eingeteilt werden, erhalten einen Fremdsprachenbonus. Für bilinguale Rollen muss im Bewerbungsprozess eine Spracheinschätzung der Fremdsprache durchgeführt werden.

Kontaktiere uns gerne direkt per E-Mail, wenn wir den Bewerbungsprozess oder Arbeitsplatz aufgrund einer Einschränkung anpassen sollen.

Dein Arbeitstisch muss eine Mindestfläche von 120 cm x 80 cm und eine Höhe von 74 cm aufweisen, damit all dein Equipment auf den Tisch passt und eine ergonomischere Arbeitsweise sichergestellt werden kann.

Ja, du kannst ausschließlich von deinem angemeldeten Hauptwohnsitz arbeiten.

Es ist leider nicht möglich während der Trainingsphase Urlaubstage zu nehmen, da du sonst essenzielle Teile der Schulung verpassen würdest.

Während der Trainingsphase dürfen nur akute Termine, die sich nicht verschieben lassen, wahrgenommen werden. Dies muss vorher mit dem Trainingsteam abgesprochen werden.

Leider können wir dir Urlaubstage vor dem Start deiner Beschäftigung nicht zusagen. Bitte wende dich hierzu nach deinem Start an deine*n Team Manager*in.

Deine Schichtplanung erfährst du während deines Trainings in den ersten Tagen. 

Du hast bereits ein Kandidatenprofil in unserem System!
Du kannst dein Passwort zurücksetzen, durch Befolgung folgender Schritte:

1. Gehe zu deinem Kandidatenprofil https://amazon.force.com/
2. Klicke auf "Passwort vergessen?"
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast. Wenn du kein Profil erstellt hast, kannst du dies unter https://amazon.force.com/ tun, indem du auf „Registriere dich hier" klickst
4. Klicke auf "Weiter"

Du wirst einen Link für das Zurücksetzen deines Passworts erhalten!
Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.  

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

Füge applicationhelp@amazon.com deinem E-Mail Adressbuch hinzu, um sicherstellen zu können, dass du die Passwort Reset- E-Mail bekommst.

Tu dies und versuche das Zurücksetzen deines Passworts durch folgende Schritte anzustoßen:  
1. Gehe zu deinem Kandidatenprofil https://amazon.force.com/
2. Klicke auf "Passwort vergessen?"
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast. Wenn du kein Profil erstellt hast, kannst du dies unter https://amazon.force.com tun, indem du auf "Registrier dich hier" klickst
4. Klicke auf "Weiter"

Du wirst eine E-Mail von applicationhelp@amazon.com erhalten mit einem Link zum Zurücksetzen deines Passworts!

Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.  

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

Das bedeutet, dass der Rückstellungslink für das Passwort abgelaufen ist. Setze dein Passwort erneut zurück, um einen neuen Link zu erhalten.

Du kannst dein Passwort durch Befolgung folgender Schritte zuücksetzen:  
1. Gehe zu deinem Kandidatenprofil amazon.force.com
2. Klicke auf ‘Passwort vergessen?’
3. Füge die E-Mail Adresse ein, welche du bei Bewerbungserstellung benutzt hast.
4. Klicke auf ‘Weiter’ und erhalte einen Link zum Zurücksetzen deines Passworts!

Checke deine Inbox und Spamordner für die Passwort-Rückstellungs-E-Mail. In einigen Fällen, kann es bis zu einer Stunde bis Erhalt dauern.

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhälst.

Du kannst Profilinformationen bestätigen oder abändern durch das Befolgen folgender Schritte:

1. Logge dich in deinem Kandidatenprofil auf amazon.force.com ein
2. Klicke auf "Edit" neben "Meine persönlichen Informationen"

Du wirst auf die Edit Profilseite weitergeleitet, wo du Informationen in deinem Profil abändern kannst. Wenn du Änderungen vornimmst, stelle sicher auf "speichern" zu klicken.

Falls die Information, welche du abändern möchtest nicht verfügbar ist, kontaktiere uns.

Bitte sende eine E-Mail mit deiner Anfrage per E-Mail.

Logge dich unter amazon.force ein und ändere deine Adresse im Profil.

Um dich für eine Position im virtuelle Kundenservice zu bewerben, müssen folgende Grundanforderungen erfüllt werden:
1. Mind. 18 Jahre
2. Fließende Sprachkenntnisse in Deutsch (ggf. zusätzliche Sprachkenntnisse erforderlich, je nach Stelle, auf die du dich bewirbst)
3. Stabile Kabel-Internetverbindung (min. 50 Mbit)
4. Wohnsitz in Deutschland
5. Ein separater Raum mit Fenster und ohne Durchlaufmöglichkeit
6. Erfolgreiche Absolvierung unseres virtuellen Assessments auf amazon.force.com

Bewirb dich hier! Amazon.force.com benutzt Filterfunktionen, um dir verfügbare Positionen in deinem Land aufzuzeigen.  

Zur Vervollständigung deiner Bewerbung und des Assessments, solltest du idealerweise Mozilla Firefox als deinen Standardbrowser festlegen. Du benötigst ein Headset und eine stabile Internetverbindung (min. 50 Mbit). Halte dich in ruhiger Umgebung auf, um Unterbrechungen zu vermeiden.

Wenn du dich bereits beworben hast, logge dich in deinem Kandidatenprofil unter amazon.force.com ein.

Eine Zusendung deines Lebenslaufes ist nicht notwendig, da die Bewerbung online stattfinden muss.

Alle unsere aktuellen Vakanzen kannst du auf amazon.force.com einsehen.

Du kannst den Status deiner Bewerbung via folgender Schritte einsehen:
1. Logge dich in deinem Kandidatenprofil auf amazon.force.com ein
2. Klicke oben rechts auf "Meine Bewerbungen"

Hier kannst du den Status deiner Bewerbungen einsehen. Änderungen gehen dir via E-Mail zu.

Du musst applicationhelp@amazon.com, recruiting-systems-prod@amazon.com und noreply-ops-jobs@amazon.com zu deinem E-Mail Adressbuch hinzufügen, um sicherzustellen, dass du unsere E-Mails erhältst.

* Bitte beachte: Die Adressen akzeptieren KEINE eingehenden E-Mails und geben entsprechend keine Antworten.

Die Ablehnung deiner Bewerbung kann viele Gründe haben. Wir können dir keine Details zur Ablehnung geben. Wenn du weiterhin Interesse hast, bewirb dich gerne wieder auf eine Position, für welche du dich qualifizierst, auf amazon.force.com.

Das Assessment öffnet ein neues Fenster, deshalb vergewissere dich, dass Pop-up Blockers deaktiviert sind. Internet Explorer oder Firefox stellen hierbei die besten Browseroptionen zur Vervollständigung deines Assessments dar. Bitte vergewissere dich, dass Pop-Up Blocker deaktiviert sind.

1) Windows Geräte, welche den Internet Explorer nutzen: Öffne den Internet Explorer, wähle den Tools Button, und wähle Internetoptionen. Im Privacy Tab, unter Pop-Up Blocker, wähle oder lösche den Einschaltbutton der Pop-Up Blocker Checkbox und wähle „OK“.

2) Windows Geräte, welche den Firefox nutzen: Öffne Firefox, wähle im Menu links unten die Fensterwahloptionen und klicke „Content“, um Pop-Ups zu deaktivieren, deselektiere die Block Pop-Up Windows Box und wähle „OK“.

3) Apple Geräte, welche Safari nutzen: Öffne Einstellungen für Safari. In der allgemeinen Sektion klickst du auf die Umschalttaste neben dem Block Pop-Up, um diesen zu aktivieren oder zu deaktivieren. Ein grüner Schalter zeigt dir auf, dass der Blocker deaktiviert wurde.

4) Apple Geräte, welche Chrome nutzen: Öffne Chrome auf deinem Computer. Oben rechts klickst du auf das Symbol „Menü und mehr“. Wähle Einstellungen. Am Rand klickst du auf erweiterte Einstellungen. Unter „Privacy“ klickst du auf „Content Settings“. Unter Pop-Ups, wählst du die Option „Erlaube allen Seiten/Erlaube allen Seiten nicht' Pop-Ups zu zeigen“.

5) Android Devices, welche Chrome nutzen: Oben rechts, klickst du auf den Icon „Menü und mehr“. Wähle Einstellungen. Am Rand wählst du erweiterte Einstellungen. Unter „Privacy“ klickst du auf „Content Settings“. Unter Pop-Ups, wählst du Option „Erlaube allen Seiten/Erlaube allen Seiten nicht Pop-Ups zu zeigen“.

Wenn du ausversehen eine Frage mit "Nein" beantwortet hast und deine Bewerbung nicht vervollständigen kannst, solltest du uns direkt kontaktieren.

Es gibt eine Vielzahl von Gründen, warum deine Bewerbung verschoben wurde, die häufigsten Gründe sind:

- Deine Bewerbung ist unvollständig

- Du hast angewiesene Handlungen nicht getätigt, wie bspw. das Aufsetzen eines Termins oder die Vervollständigung angefragter Informationen

- Du bist nicht zu deinem Termin erschienen

Falls du noch interessiert bist, bewirb dich gerne erneut auf amazon.force.com

Du kannst deine Bewerbung mit folgenden Schritten zurückziehen:
1. Logge dich in deinem Profil unter amazon.force.com ein.
2. Klicke oben rechts auf "Meine Bewerbung"
Auf der linken Seite siehst du den Status deiner Bewerbungen.
3. Klicke unter dem Bewerbungsstatus auf "Bewerbung zurückziehen".

Du kannst deinen Termin für die Informationsveranstaltung in deinem Bewerbungsprofil auswählen:
1. Logge dich in deinem Profil unter amazon.force.com ein.
2. Klicke oben rechts auf "Meine Bewerbungen".
3. Auf der linken Seite findest du eine Übersicht deiner aktiven Bewerbungen.
4. Klicke bei der gewünschten Bewerbung auf Termine ansehen.
5. Wähle deinen Termin aus und bestätige.

Du siehst im Anschluss eine Terminübersicht im Bewerbertool.

Wenn du bereits an einer Informationsveranstaltung teilgenommen hast, solltest du spätestens nach einigen Tagen eine E-Mail bekommen haben, nach dessen Erhalt du uns dein weiteres Interesse an der Stelle bestätigen sollst. Bitte prüfe auch deinen Spam Ordner. Wenn du diese E-Mail nicht erhalten hast, kontaktiere uns bitte via E-Mail.

Du kannst unter amazon.force deinen Termin stornieren und einen Alternativtermin buchen. Sollten keine weiteren Termine angezeigt werden, sind aktuell leider keine weiteren Informationsveranstaltungen geplant.

Sofern die Stelle weiterhin auf amazon.force online ausgeschrieben ist, hast du die Möglichkeit deine Bewerbung selbstständig zu reaktivieren.

In diesem Fall konnten wir deine Bewerbung im Auswahlprozess leider nicht weiter berücksichtigen.

Alle offene Positionen findest du unter amazon.jobs oder amazon.force.

Ja, wir empfehlen dir beide Informationsveranstaltungen zu besuchen, da wichtige Informationen in der Informationsveranstaltung sich je nach Stelle unterscheiden.

Ja, du darfst mehrere Informationsveranstaltungen besuchen, wenn du dich auf die jeweiligen Stellen beworben hast.

Lade dir bitte vorab unseren Amazon Kommunikationsdienst „Chime“ herunter und überprüfe die Audioeinstellungen. Du solltest den Ton der Veranstaltung hören können, eine Kamera und Mikrofon brauchst du allerdings nicht.

Nein, wir nehmen Bewerbungen ausschließlich über amazon.force oder amazon.jobs entgegen. 

Weitere Informationen zum Bewerbungsablauf findest du in unserem Bewerbungsleitfaden unter:   https://www.amazon.jobs/de/landing_pages/customer-service-application-guide

Leider können wir dich für den weiteren Bewerbungsprozess nicht berücksichtigen, wenn die genannten Anforderungen, wie der flexible Einsatz, nicht für dich umsetzbar sind. 

Leider können wir dir hierzu keine Auskunft geben.

Um den Status deiner Bewerbung einzusehen, logge dich bitte in deinem Profil unter amazon.force.com ein. Deinen Bewerbungsstatus kannst du unter "Meine Bewerbungen" einsehen.

Du erhältst deinen Vertrag zum Unterschreiben postalisch 10 Tage nachdem dir das Startdatum mit dem schriftlichen Arbeitsangebot via E-Mail bestätigt wurde.

Das Equipment wird voraussichtlich am Freitag oder Samstag vor deinem Start zugestellt. Du erhältst vorher einen Tracking Link mit dem du deine Sendung verfolgen kannst.

Sehr selten laden wir z.B. zu Veranstaltungen oder Schulungen nach Berlin ein und wir versuchen Termine außerhalb des Homeoffices zu vermeiden. Wir möchten hiermit sicherstellen, dass du darüber in Kenntnis gesetzt bist, dass Termine vor Ort stattfinden können und freuen uns auf dein Erscheinen.

Die Informationen zum Anmelden der Benefits erhältst du nach deinem Start bei Amazon von deinem HR Team.

Bitte melde dich telefonisch bei unserem Virtual Operations Tech Support (VOTS), um IT Support zu erhalten.

Tel.: 0800 0150705

Wenn du deinen Starttermin verschieben musst, kontaktiere uns bitte per E-Mail. Bitte beachte, dass wir dir keinen Starttermin garantieren können.

Das ist leider nicht möglich, da der Start an ein Training gekoppelt ist, bei dem volle Anwesenheit erforderlich ist.

Hier kommt es darauf an, wo genau du dich nicht einloggen kannst. Solltest du dich bei Webex nicht anmelden können, kontaktiere bitte deinen/deine Trainer*in. Die E-Mailadresse findest du in deiner Mail zu deinem Day One.

Wenn du dich bei Lenoro nicht anmelden kannst, melde dich bitte bei unserem Virtual Operations Tech Support (VOTS).

Tel.: 0800 0150705

Du erhältst vor deinem Start Monitor, Thinclient (montiert), 2x ZuKey (Security Token), Tastatur, Maus, Netzwerkkabel (5m), Stromkabel und USB Headset.

Du erhältst deine Login Daten am Donnerstag oder Freitag vor deinem Day One.

Du erhältst dein Equipment ca. 5-10 Werktage vor deinem Day One. Du erhältst vorher einen Tracking Link mit dem du deine Sendung verfolgen kannst.

Du erhältst nur einen Monitor.

- Kopie des Personalausweises oder Reisepass (beidseitig)
- Kopie des Sozialversicherungsausweises
- Aktuelle Mitgliedsbescheinigung der Krankenkasse (nicht älter als 4 Wochen)
- Offizieller Nachweis für die Steueridentifikationsnummer
- Bankverbindung
- ggf. Kopie der Geburtsurkunde des Kindes
- ggf. Aufenthaltsgenehmigung und Arbeitserlaubnis

1. Logge dich in Amazon.force.com mit deinem Usernamen und Passwort ein
2. Klicke rechts oben auf "Menü"
3. Klicke auf die Information "Meine persönlichen Informationen"
4. Klicke rechts auf "Anhang hinzufügen"
5. Klicke auf "Durchsuchen", suche das Dokument, das du hochladen möchtest und klicke auf "Hochladen".

Vor deinem Starttag erhältst du eine E-Mail, die dich zur Vervollständigung deiner Dokumente auffordert. Die E-Mail kommt von folgender Adresse: MyDocs-noreply@onbaseonline.com. Wir schlagen dir deshalb vor, diese Adresse in deinem Adressbuch abzuspeichern und deinen Spam-Ordner zu kontrollieren, um ihren Erhalt sicherstellen zu können.

Du kannst die Vollständigkeit deiner Dokumente bestätigen, indem du dich in deinem MyDocs Portal einloggst: https://amazon.onbaseonline.com. Auf der linken Seite siehst du die "Read and Accept your Documents" Sektion. Wenn du "You don't have any documents to sign right now" siehst, dann wurden deine Dokumente erfolgreich hochgeladen! Wenn du diese Nachricht nicht erhältst, dann überprüfe und akzeptiere weitere Dokumente. Wenn dies dein erster Zutritt in MyDocs ist, klicke auf den "Passwort vergessen" Link, um dein Passwort zurücksetzen zu lassen.

Wir empfehlen dir entweder den Internet Explorer oder Firefox als deinen Standardbrowser einzustellen wenn du MyDocs aufrufen möchtest. Zusätzlich, unterschreibe deine Dokumente bitte am Computer und nicht via Mobilendgerät (Smartphone oder Tablet).

Du kannst das MyDocs-Portal aufrufen, indem du hier klickst: https://amazon.onbaseonline.com/. Du kannst dich nicht einloggen bevor du nicht die E-Maileinladung mit Zutrittsverweis bekommst. Bitte versuche nicht dich einzuloggen, bis du diese E-Mail erhältst Wenn dies dein erster Zutritt in MyDocs ist, klicke auf den Passwort vergessen Link, um dein Passwort zurücksetzen zu lassen.

Das Recruiting Team wird dir eine E-Mail mit der Information zum Vertragserhalt zukommen lassen.

MyDocs ist unser digitales Dokument Management System. Wir werden dir deinen Vertragsentwurf über dieses System vorab bereitstellen.

Du kannst die deine Dokumente bestätigen, indem du dich in deinem MyDocs Portal einloggst: https://amazon.onbaseonline.com. Auf der linken Seite siehst du die "Read and Accept your Documents" Sektion. Überprüfe und akzeptiere die Dokumente.

Vor deinem Starttag erhältst du eine E-Mail, die dich zur Vervollständigung deiner Dokumente auffordert. Die E-Mail kommt von folgender Adresse: MyDocs-noreply@onbaseonline.com.

Bitte prüfe deinen Spam Ordner und suche nach der Willkommens-Email von MyDocs. Wenn du diese nicht erhalten hast oder aber dich nicht einloggen kannst, kontaktiere bitte Employee Services unter de-hrs-contact@amazon.com

Kontaktiere bitte Employee Services unter de-hrs-contact@amazon.com

Du erhältst nach Vertragserhalt eine Bestätigungsemail von uns.

Bei fehlenden Unterlagen melden wir uns bei dir.

Deine Unterlagen müssen so schnell wie möglich hochgeladen werden. Ohne vollständige Unterlagen, können wir deine Bewerbung nicht weiterbearbeiten.

Du findest die Rücksendeadresse für deinen Originalvertrag im Anschreiben.

Freund*innen und Bekannte können während ihrer Bewerbung angeben, dass sie durch dich auf die Stelle aufmerksam geworden sind. Allerdings musst du, um einen Empfehlungsbonus zu erhalten, schon angefangen haben, bei uns zu arbeiten und die geworbene Person muss ihre Probezeit bestanden haben.

Teile gerne unsere Stellenausschreibungen mit Freund*innen und Bekannten, die du dir gut bei Amazon vorstellen kannst.

Deinen Empfehlungsbonus erhältst du, sobald die Probezeit (6 Monate) der geworbenen Person bestanden ist und nur, wenn du und die empfohlene Person beide noch bei Amazon tätig sind.

Bitte wende dich an die Hotline auf deiner Gehaltsabrechnung oder öffne ein Trouble Ticket an das HR Services Team.

Wenn du weitere Fragen hast, kontaktiere uns gerne via E-Mail.

Add hvh-portal-support@amazon.com and einsteigen@amazon.de to your e-mail address book to ensure you receive our password reset email.

Follow these steps to reset your password:

1. Go to your application account on amazon.force.com
2. Click on "Forgot Password"
3. 3. Enter the e-mail address you used when creating your application account. Note that this is not your Amazon.de account. If you haven't created an account yet, you can do this at amazon.force.com.
4. Click "Next"

You will receive an e-mail with a link to reset your password.

Please check your inbox and spam folder for the password reset email. It may take up to an hour to receive this e-mail.

Follow these steps to reset your password:

1. Go to your application account on amazon.force.com
2. Click on "Forgot Password"
3. Enter the e-mail address you used when creating your application account. Note that this is not your Amazon.de account. If you haven't created an account yet, you can do this at amazon.force.com.
4. Click "Next"

You will receive an e-mail with a link to reset your password.

Please check your inbox and spam folder for the password reset email. It may take up to an hour to receive this e-mail.

You already have an application account in our system!

You can reset your password by following these steps:

1. Go to your application account on amazon.force.com
2. Click on "Forgot password?"
3. Enter the e-mail address you used when creating your application account.
4. Click "Next". You will receive an e-mail with a link to reset your password.

Please check your inbox and spam folder for the password reset email. It may takes up to an hour to receive this e-mail.

Add hvh-portal-support@amazon.com and einsteigen@amazon.de to your e-mail address book to ensure you receive our e-mails.

You can confirm or edit information online by logging into your account at amazon.force.com

Click on "Edit" next to "My personal information".

You will be forwarded to the "Contact details" page. Here you can edit the information in your profile. Please klick "save" after making any changes.

Contact us if the information you want to edit are not available.

Apply here! www.jobs-amazon.de

It is not necessary to send in your CV. You need to complete the online application to be considered for our positions. You can find all our current vacancies at www.jobs-amazon.de

In some cases it may be possible to apply on site. All information can be found at: www.jobs-amazon.de

Follow the next steps to check the status of your application:

1. Log into your application account at amazon.force.com.
2. Click the "Menu" icon in the upper right corner.
3. Click on "Jobs I have applied" from the drop-down menu.

There you can see the status of the jobs you have applied for.

You will be informed via e-mail about news on your application. Please add the following e-mail addresses to your address book to ensure that you receive our e-mails:

hvh-portal-support@amazon.com and einsteigen@amazon.de

Please note: It is NOT possible to send messages to hvh-portal-support@amazon.com. E-mails that you send to this address will not be answered.

We cannot give any specific information why an application has been rejected.

There are many reasons why an application is withdrawn. Here are some of the most common reasons:

- The application is incomplete
- The applicant has not taken action, e.g. no appointment was scheduled or the information requested has not been provided.
- The applicant did not come to an agreed appointment.

If you are still interested, please contact us.

To perform a location transfer, you must apply at the location where you want to work. If you have not yet applied, you can do so at www.jobs-amazon.de

We cannot transfer applications to another location if the job is not available on our website.

If you have already applied to the location where you would like to work, please click on the 'call me now' option below.

Please follow the next steps to withdraw your application:

1. Log into your application account at amazon.force.com

You can see the jobs you have applied for on the left side.

2. Click on the link "Withdraw" to withdraw your application.

Please contact us to process your shift availability.

Appointments are assigned quickly! Please continue to check your profile for future dates.

To search for available appointments, please proceed as follows:

1. Log into your application account at amazon.force.com
2. Click the "Menu" icon in the upper right corner.
3. Click on "Jobs I've Applied To".

You can click on "Schedule" to select from the available dates.

Please continue to check your profile for future dates.

To search for available appointments, please proceed as follows:

1. Log into your application account at amazon.force.com
2. Click the "Menu" icon in the upper right corner.
3. Click on "Jobs I've Applied To".

You can click on "Schedule" to select from the available dates.

To change your appointment, please proceed as follows:

1. Log into your application account at amazon.force.com
2. Click the "Menu" icon in the upper right corner.
3. Click on "Jobs I've Applied To".
4. Click on "Change appointment" under "Appointments" to select a new appointment

If no new appointments are available, you cannot change your appointment at this time.

If you are unable to meet your current appointment, please cancel your appointment. This will grant you the opportunity to make a new appointment as soon as additional appointments are available. You can cancel the appointment in your candidate account at amazon.force.com under the "My Jobs" tab.

To change your last appointment, please cancel it under "Jobs I have applied". You can find this in the menu in the upper right corner of your candidate account at amazon.force.com

This action will update your status in order to schedule a new appointment under "Jobs I have applied" in your candidate account.

Please note you can only make a new appointment if new appointments are available. If no appointments are available, continue checking your emails and check "Jobs I have applied" to see if new appointments are available.

You can log into your candidate account at amazon.force.com and click on the tap "My Orders" to view details of future events you have scheduled

To request accommodation for an upcoming date, please contact us. If you need a sign language interpreter for an upcoming appointment, please note the request must be done at least three working days before the appointment so an interpreter can be booked.

Please contact us.

Once you have fulfilled the recruitment requirements, you will be informed via e-mail and telephone of the contract signing date as soon as appointments become available.

The notice period you specified during interview will be taken into account. If you would like to update your notice period, please contact us.

The staffing requirements vary, so we cannot provide a specific time frame in which you will sign your contract. You will be informed of the start date when you sign the contract.

We will contact you as soon as possible. Thank you for your patience in this part of the recruitment process!

You will be informed of the start date when you sign the contract.

The notice period you specified during interview will be taken into account. If you would like to update your notice period, please contact us.

Please contact us to process your shift availability.

Amazon offers comprehensive social benefit packages for all employees. Further information on social benefits is will be given during the recruitment process.

Debe agregar col-csajobs@amazon.com a su lista de correos electrónicos recurrentes para asegurarse de recibir nuestro correo electrónico de restablecimiento de contraseña.

Para restablecer su contraseña siga estos pasos:

1. Vaya a su cuenta de candidato en amazon.force.com.
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata. Si aún no ha creado una cuenta, puede hacerlo en amazon.force.com haciendo clic en "Registrarse aquí".
4. Haga clic en 'Continuar'

Recibirá un correo electrónico de col-csajobs@amazon.com con un enlace para restablecer su contraseña

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar col-csajobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

Esto significa que el enlace de restablecimiento de contraseña ha expirado. Restablezca su contraseña nuevamente para obtener un nuevo enlace.

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en Continuar ¡Recibirá un correo electrónico con un enlace para restablecer su contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar col-csajobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos.

¡Ya tienes una cuenta de candidato creada en nuestro sistema!

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?' enlazar
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en 'Continuar'

Recibirá un correo electrónico con un enlace para restablecer tu contraseña

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar col-csajobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos.

Puede confirmar o editar información en su cuenta siguiendo estos pasos:

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en 'Editar' al lado de 'Mi información personal'

Será dirigido a la página Editar perfil, donde puede editar la información en su perfil. Si realiza algún cambio, asegúrese de hacer clic en "Guardar".

Si la información que desea editar no está disponible, contáctenos: col-csajobs@amazon.com. 

¡Aplica aquí! amazon.force.com use los filtros para ubicar los puestos disponibles en su pais.

Si ya ha aplicado, inicie sesión en su cuenta de candidato en amazon.force.com.

En caso de no obtener los resultados requeridos en las pruebas, puede postularse nuevamente después de 3 meses de la fecha inicial de postulación.

No es necesario enviar un currículum. Para ser considerado para cualquiera de nuestros puestos, debe completar la solicitud en línea. Todas nuestras vacantes actuales se pueden ver en www.amazon.jobs/es/teams/customer-service-associates.

Si desea presentarse en nuestras instalaciones en persona contáctenos: col-csajobs@amazon.com.

Puede verificar el estado de su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en el ícono de menú en la esquina superior derecha
3. Haga clic en "Trabajos a los que he aplicado" en el menú desplegable

Ahí, puede ver el estado de los trabajos que ha solicitado. Se le notificará por correo electrónico cualquier actualización relacionada con su aplicación.

Para asegurarse de recibir nuestros correos electrónicos, agregue las direcciones de correo electrónico a continuación a su libreta de direcciones. recruiting-systems-prod@amazon.com, noreply-ops-jobs@amazon.com, col-csajobs@amazon.com.

* Tenga en cuenta: estos correos electrónicos NO aceptan mensajes entrantes. Cualquier correo electrónico enviado a estas direcciones no recibirá una respuesta.

Hay una variedad de razones por las cuales una aplicación es rechazada. No podemos proporcionar detalles sobre por qué una aplicación ha sido rechazada. Si aún está interesado, puede volver a aplicar en www.amazon.jobs/es/teams/customer-service-associates.

Si accidentalmente respondió 'No' a una pregunta y no pudo completar su solicitud, deberá contactarnos para recibir ayuda enviando un correo electronico a col-csajobs@amazon.com.

Hay una variedad de razones por las cuales se retira una aplicación. Estas son algunas de las razones más comunes:

- La aplicación está incompleta.

- El candidato no realizó ninguna acción, como programar una cita o completar la información solicitada.

- El candidato no llegó a una cita programada.

Si aún está interesado, puede volver a solicitar las vacantes disponibles en amazon.force.com.

Puede retirar su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta en amazon.force.com

En el lado izquierdo de la página, verá los puestos que ha solicitado.

2. Haga clic en el enlace 'Retirar' para eliminar su aplicación de consideración.

La prueba se abre en una ventana nueva, por favor verifica que el bloqueador de ventana emergente esté desactivado. Se recomienda usar Google Chrome para presentar tus pruebas.

Para aplicar a vacantes disponibles en Servicio al Cliente, debes cumplir con los siguientes requisitos básicos:
1. Tener más de 18 años de edad
2. Ser bachiller (Certificable)
3. Hablar fluidamente uno de los siguientes idiomas: Español, Inglés, Portugues.
4. Aprovar exitosamente las pruebas virtuales que puedes tomar desde amazon.force.com

Los documentos mínimos requeridos son: Cedula de ciudadanía (cedula de extranjería y pasaporte para extranjeros), diploma de bachiller y certificado de antecedentes de la policia. 

Formatos permitidos: PDF, PNG, JPG.

Si, tenemos modalidad de trabajo presencial y virtual. Las posiciones de trabajo virtual están publicadas bajo la modalidad VCS en nuestro portal amazon.jobs.

El equipo de reclutamiento revisará de manera individual los resultados de las pruebas. Una vez completado éste proceso, uno de nuestros reclutadores estará en contacto para comunicarle los siguientes pasos.

Para dar inicio a su verificacion de antecedentes usted recibira un correo de nuestro proveedor Accurate con la explicacion de los pasos a seguir y la informacion que debe brindar.

Para mas informacion contáctenos: col-csajobs@amazon.com. 

Sigua los siguientes pasos:
1. Ingrese a https://antecedentes.policia.gov.co:7005/WebJudicial/
2. Seleccione "Acepto" a los Términos de Uso y haga click en "Enviar"
3. Ingrese sus datos básicos en los campos solicitados y haga click en "Buscar"
4. Tome un screenshot thel antecedente y guárdelo. Asegurese que su nombre completo aparezca después de tu número de cédula.
¡Eso es todo!

Debe solicitar un antecedente con su nombre por medio del siguiente correo: dijin.araic-atc@policia.gov.co. Adjunte una copia de su C.C. requiriendo que le actualicen el nombre completo.

Puede verificar el estado de su oferta iniciando sesión en su cuenta de candidato en amazon.force.com. Su (s) aplicación (es) y el estado se encontrarán en el lado izquierdo de la página, o debajo de la opción "Empleos que he aplicado a" en el menú en la esquina superior derecha.

Si tiene mas dudas contáctanos por correo electronico: col-csajobs@amazon.com.

Add applicationhelp@amazon.com to your e-mail address book to ensure you receive our password reset email. Follow these steps to reset your password:

1. Go to your application account on amazon.force.com.

2. Click on "Forgot Password" 3.

3. Enter the e-mail address you used when creating your application account. Note that this is not your Amazon.com account. If you haven't created an account yet, you can do this at amazon.force.com.

4. Click "Next"You will receive an e-mail with a link to reset your password.Please check your inbox and spam folder for the password reset email. It may take up to an hour to receive this e-mail.

Follow these steps to reset your password:

1. Go to your application account on amazon.force.com.

2. Click on "Forgot Password"

3. Enter the e-mail address you used when creating your application account. Note that this is not your Amazon.com account. If you haven't created an account yet, you can do this at amazon.force.com.

4. Click "Next"You will receive an e-mail with a link to reset your password.Please check your inbox and spam folder for the password reset email. It may take up to an hour to receive this e-mail.

You already have an application account in our system! You can reset your password by following these steps:

1. Go to your application account on amazon.force.com.

2. Click on "Forgot password?"

3. Enter the e-mail address you used when creating your application account.

4. Click "Next"You will receive an e-mail with a link to reset your password. Please check your inbox and spam folder for the password reset email. It may takes up to an hour to receive this e-mail. Add hvh-portal-support@amazon.com to your e-mail address book to ensure you receive our e-mails.

You can confirm or edit information online by logging into your account at amazon.force.com. Click on "Edit" next to "My personal information". You will be forwarded to the "Contact details" page. Here you can edit the information in your profile. Please click "save" after making any changes. Contact us if the information you want to edit are not available.

Apply here! www.Amazon.Jobs.

It is not necessary to send in your CV. You need to complete the online application to be considered for our positions. You can find all our current vacancies at www.amazon.jobs. In some cases it may be possible to apply on site. All information can be found at: www.amazon.jobs.

Follow the next steps to check the status of your application:

1. Log into your application account at amazon.force.com.

2. Click the "Menu" icon in the upper right corner.

3. Click on "Jobs I have applied" from the drop-down menu. There you can see the status of the jobs you have applied for.You will be informed via e-mail about news on your application. Please add the following e-mail addresses to your address book to ensure that you receive our e-mails: hvh-portal-support@amazon.com. Please note: It is NOT possible to send messages to hvh-portal-support@amazon.com. E-mails that you send to this address will not be answered.

We cannot give any specific information why an application has been rejected.

There are many reasons why an application is withdrawn. Here are some of the most common reasons:

- The application is incomplete

- The applicant has not taken action, e.g. no appointment was scheduled or the information requested has not been provided.

- The applicant did not come to an agreed appointment. If you are still interested, you can reapply for open vacancies at www.amazon.jobs.

To perform a location transfer, you must apply at the location where you want to work. If you have not yet applied, you can do so at www.amazon.jobs. We cannot transfer applications to another location if the job is not available on our website. If you have already applied to the location where you would like to work, please click on the 'call me now' option below.

Please follow the next steps to withdraw your application:

1. Log into your application account at amazon.force.com. You can see the jobs you have applied for on the left side.

2. Click on the link "Withdraw" to withdraw your application.

Please contact us to process your shift availability.

Please contact us to confirm your current shift assignment. Please note that no shifts are assigned until an applicant has participated in an interview. In some cases, a shift can only be assigned later.

Appointments are assigned quickly! Please continue to check your profile for future dates. To search for available appointments, please proceed as follows:

1. Log into your application account at amazon.force.com. Click the "Menu" icon in the upper right corner.

2. Click on "Jobs I have applied". You can click on "Schedule" to select from the available dates.

Please continue to check your profile for future dates. To search for available appointments, please proceed as follows:

1. Log into your application account at amazon.force.com. Click the "Menu" icon in the upper right corner.

2. Click on "Jobs I have applied". You can click on "Schedule" to select from the available dates.

To change your appointment, please proceed as follows:

1. Log into your application account at amazon.force.com.

2. Click the "Menu" icon in the upper right corner.

3. Click on "Jobs I have applied".

4. Click on "Change appointment" under "Appointments" to select a new appointment. If no new appointments are available, you cannot change your appointment at this time. If you are unable to meet your current appointment, please cancel your appointment. This will grant you the opportunity to make a new appointment as soon as additional appointments are available. You can cancel the appointment in your candidate account at amazon.force.com under the "My Jobs" tab.

To change your last appointment, please cancel it under "Jobs I have applied". You can find this in the menu in the upper right corner of your candidate account at amazon.force.com. This action will update your status in order to schedule a new appointment under "Jobs I have applied" in your candidate account. Please note you can only make a new appointment if new appointments are available. If no appointments are available, continue checking your emails and check "Jobs I have applied" to see if new appointments are available.

You can log into your candidate account at amazon.force.com (amazon.force.com) and click on the tap "My Orders" to view details of future events you have scheduled.

UK/Ireland Disability Accommodations/Workplace Adjustments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884. If calling from Ireland, please dial +353 1800 851 489. You may also contact us if you might need an adjustment in your new role and would like to initiate a request prior to starting your Day 1.

Please contact us.

Once you have fulfilled the recruitment requirements, you will be informed via e-mail and telephone of the new hire orientation date as soon as appointments become available. The notice period you specified during interview will be taken into account. If you would like to update your notice period, please contact us. The staffing requirements vary, so we cannot provide a specific time frame in which you will attend an orientation event. You will be informed of the start date prior to your orientation event. We will contact you as soon as possible. Thank you for your patience in this part of the recruitment process!

You will be informed of the start date prior to your orientation event. The notice period you specified during interview will be taken into account. If you would like to update your notice period, please contact us.

Please contact us to process your shift availability.

To confirm your current shift assignment, please contact us. Please note that no shifts are assigned until an applicant has participated in an interview. In some cases, a shift can only be assigned later.

Amazon offers comprehensive social benefit packages for all employees. Further information on social benefits will be given during the recruitment process.

UK/Ireland Disability Accommodations/Workplace Adjustments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884. If calling from Ireland, please dial +353 1800 851 489. You may also contact us if you might need an adjustment in your new role and would like to initiate a request prior to starting your Day 1.

You must add applicationhelp@amazon.com to your email address book to make sure you receive our password reset email.

Do this and then try to reset your password by following these steps:

1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address you used when you created your candidate account. If you have not yet created an account, you can do so at amazon.force.com by clicking on "Register here".
4. Click on 'Continue'

You will receive an email from applicationhelp@amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You can confirm or edit information in your account by following these steps:

1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'

You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "Save".

If the information you want to edit is not available, contact us.

To apply for positions available in the Customer Service area, you must meet the following basic requirements:
1. Be over 18 years of age
2. High school Diploma or equivalent (Complete and approved)
3. Speak fluently at least one of the following languages: Spanish, English, Portuguese.
4. Successfully approve our virtual testing process that you can take online from amazon.force.com.

Apply here! Amazon.force.com. Use the filters to locate the positions available in your country.
 
To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.
 
If you have already applied, log in to your candidate account at amazon.force.com.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.
All of our current vacancies can be viewed at amazon.force.com.

You can check the status of your application by following these steps.

1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "Jobs to which I have applied" in the drop-down menu

There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

To make sure you receive our emails, add the email addresses below to your address book. recruiting-systems-prod@amazon.com noreply-ops-jobs@amazon.com applicationhelp@amazon.com

*Please note: these emails do NOT accept incoming messages. Any email sent to these addresses will not receive a response. 

Your application steps' progression will be communicated to you via e-mail.  We recommend to regularly check your e-mail box. 

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply for the positions for which you qualify at amazon.force.com.

If you accidentally answered 'No' to a question and could not complete your application, you should contact us directly for help.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete

- The candidate did not take any action, such as scheduling an appointment or completing the requested information

- The candidate did not arrive at a scheduled appointment

If you are still interested, you can reapply for available vacancies at amazon.force.com.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the posts you have requested.

2. Click on the 'Remove' link to remove your application from consideration.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application.  Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok.

3) Apple Devices using Safari:  Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome:  On your computer, open Chrome. At the top right, click the icon you see: Menu  or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups.

5) Android Devices using Chrome:  At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups.

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us. 

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.

To contact our provider directly you can send an email to: customer_service@accuratebackground.com.

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of schedule, contact us at least 2 weeks before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

The work contract will be sent by email 2-3 days before the work start date.

A recruiter will offer you the respective work details, in general, the customer service associates will work 5 days a week for a total of 40 hours.

1. Log into Amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload".

Your recruiter will indicate to which of the Amazon facilities your scheduled to attend on your first day! 

Amazons dress code is casual. The dress code policy will be shared with you by the HR Team when you start.

On your first day at Amazon you will find:
 
A rest area: where you can eat your lunch or snacks.
Refrigerator and microwave: if you want to bring your own food.
Lockers: for security, you must provide your own padlock.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

If you have more questions, contact us by email.

You must add applicationhelp@amazon.com to your email address book to make sure you receive our password reset email.

Do this and then try to reset your password by following these steps:

1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address you used when you created your candidate account. If you have not yet created an account, you can do so at amazon.force.com by clicking on "Register here".
4. Click on 'Continue'

You will receive an email from applicationhelp@amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You can confirm or edit information in your account by following these steps:

1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'

You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "Save".

If the information you want to edit is not available, contact us.

To apply for the positions available in the Virtual Customer Service area, you must comply with the following basic requirements:
1. Be over 18 years of age
2. High school diploma or equivalent (Complete and approved)
3. Speak fluently at least one of the following languages: Spanish, English.
4. Have / Get an internet connection by cable of 10mb download and 2mb upload.
5. Have / Get a residential landline, with access to 800-number calls activated.
6. Successfully approve our virtual testing process that you can take online from amazon.force.com

*We try to offer these opportunities to people who live outside the great Metropolitan Area.

Apply here! Amazon.force.com. Use the filters to locate the positions available in your country.
 
To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.
 
If you have already applied, log in to your candidate account at amazon.force.com.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.
All of our current vacancies can be viewed at amazon.force.com.

You can check the status of your application by following these steps.

1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "Jobs to which I have applied" in the drop-down menu

There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

To make sure you receive our emails, add the email addresses below to your address book recruiting-systems-prod@amazon.com, noreply-ops-jobs@amazon.com, applicationhelp@amazon.com

*Please note: these emails do NOT accept incoming messages. Any email sent to these addresses will not receive a response. 

Your application steps progression will be communicated to you via e-mail.  We recommend to regularly check your e-mail box. 

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply for the positions for which you qualify at amazon.force.com.

If you accidentally answered 'No' to a question and could not complete your application, you should contact us directly for help.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete

- The candidate did not take any action, such as scheduling an appointment or completing the requested information

- The candidate did not arrive at a scheduled appointment

If you are still interested, you can reapply for available vacancies at amazon.force.com.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the posts you have requested.

2. Click on the 'Remove' link to remove your application from consideration.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application.  Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok.

3) Apple Devices using Safari:  Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu  or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups.

5) Android Devices using Chrome: At the top right, click the icon you see: Menu  or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups.

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

Debe agregar crcandidatehelp-cs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestro correo electrónico de restablecimiento de contraseña.

Haga esto y luego intente restablecer su contraseña siguiendo estos pasos:

1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata. Si aún no ha creado una cuenta, puede hacerlo en amazon.force.com haciendo clic en "Registrarse aquí".
4. Haga clic en 'Continuar'

¡Recibirá un correo electrónico de crcandidatehelp-cs@amazon.com con un enlace para restablecer su contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

Esto significa que el enlace de restablecimiento de contraseña ha expirado. Restablezca su contraseña nuevamente para obtener un nuevo enlace.

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en Continuar ¡Recibirá un correo electrónico con un enlace para restablecer su contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

¡Ya tienes una cuenta de candidato en nuestro sistema!

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?' enlazar
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en 'Continuar'

¡Recibirás un correo electrónico con un enlace para restablecer tu contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos.

Puede confirmar o editar información en su cuenta siguiendo estos pasos:

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en 'Editar' al lado de 'Mi información personal'

Será dirigido a la página Editar perfil, donde puede editar la información en su perfil. Si realiza algún cambio, asegúrese de hacer clic en "Guardar".

Si la información que desea editar no está disponible, contáctenos crcandidatehelp-cs@amazon.com.

Para aplicar a los puestos disponibles en el área de Servicio al Cliente debe cumplir con los siguientes requisitos básicos:

1. Ser mayor de 18 años
2. Bachillerato en Educación Media completo y aprobado
3. Hablar de forma fluida al menos uno de los siguientes idiomas: Español, Ingles, Portugués.
4. Aprobar exitosamente nuestro proceso de pruebas virtuales que puede tomar en línea desde amazon.force.com

¡Aplica aquí! amazon.force.com. Use los filtros para ubicar los puestos disponibles en su país.

Para completar la aplicación y pruebas debe hacerlo desde una computadora Windows utilizando, de preferencia, Mozilla Firefox como buscador. Necesita tener audífonos y una conexión estable a internet. Procure estar en un lugar silencioso y sin interrupciones.

Si ya ha aplicado, inicie sesión en su cuenta de candidato en amazon.force.com.

No es necesario enviar un currículum. Para ser considerado para cualquiera de nuestros puestos, debe completar la solicitud en línea. Todas nuestras vacantes actuales se pueden ver en amazon.force.com.

Puede verificar el estado de su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en el ícono de menú en la esquina superior derecha
3. Haga clic en "Trabajos a los que he aplicado" en el menú desplegable

Ahí, puede ver el estado de los trabajos que ha solicitado. Se le notificará por correo electrónico cualquier actualización relacionada con su aplicación.

Para asegurarse de recibir nuestros correos electrónicos, agregue las direcciones de correo electrónico a continuación a su libreta de direcciones: recruiting-systems-prod@amazon.com noreply-ops-jobs@amazon.com

* Tenga en cuenta: estos correos electrónicos NO aceptan mensajes entrantes. Cualquier correo electrónico enviado a estas direcciones no recibirá una respuesta.

Hay una variedad de razones por las cuales una aplicación es rechazada. No podemos proporcionar detalles sobre por qué una aplicación ha sido rechazada. Si aún está interesado, puede volver a solicitar los puestos para los que califica en amazon.force.com

Si accidentalmente respondió 'No' a una pregunta y no pudo completar su solicitud, deberá contactarnos directamente para recibir ayuda.

Hay una variedad de razones por las cuales se retira una aplicación. Estas son algunas de las razones más comunes:

- La aplicación está incompleta

- El candidato no realizó ninguna acción, como programar una cita o completar la información solicitada

- El candidato no llegó a una cita programada

Si aún está interesado, puede volver a solicitar las vacantes disponibles en amazon.force.com

Puede retirar su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta en amazon.force.com
En el lado izquierdo de la página, verá los puestos que ha solicitado.

2. Haga clic en el enlace 'Retirar' para eliminar su aplicación de la consideración

Para consultas sobre su horario contáctenos. 

La evaluación abre una nueva ventana, así que asegúrate de que tus bloqueadores de ventanas emergentes estén desactivados. Internet Explorer o Firefox son los mejores navegadores web que puedes usar para completar tu aplicación. Asegúrate de que los bloqueadores de ventanas emergentes se hayan desactivado. Haz clic en los enlaces siguientes para ver cómo para deshabilitar un bloqueador de pop-ups para diferentes dispositivos.

1) Dispositivos Windows que utilizan Internet Explorer: abra Internet Explorer, seleccione el botón Herramientas y luego seleccione las opciones de Internet. En la pestaña Privacidad, en el Bloqueador de elementos emergentes, seleccione o desactive la casilla Activar el Bloqueador de elementos emergentes y luego seleccione Aceptar.

2) Dispositivos con Windows usando Firefox: abra Firefox, seleccione el menú en la esquina izquierda de la ventana Seleccione Opciones, haga clic en Contenido Para desactivar todas las ventanas emergentes, desmarque la casilla 'Bloquear ventanas emergentes' Haga clic en Aceptar

3) Dispositivos Apple que usan Safari: Configuración de lanzamiento. Toca Safari. Debajo de la sección General, haga clic en la barra al lado de Bloquear ventanas emergentes para habilitar o deshabilitar el bloqueador de ventanas emergentes. Un botón verde indica un bloqueador de pop-ups habilitado.

4) Dispositivos Apple que usan Chrome: en su computadora, abra Chrome. En la esquina superior derecha, haz clic en el ícono que ves: Menú o Más. Haga clic en Configuración. En la parte inferior, haz clic en Mostrar configuración avanzada. En "Privacidad", haz clic en Configuración de contenido. En "" Pop-ups "," seleccione una opción: no permitir que ningún sitio muestre ventanas emergentes (recomendado) Permitir que todos los sitios muestren ventanas emergentes

5) Dispositivos Android con Chrome: en la esquina superior derecha, haz clic en el ícono que ves: Menú o Más. Haga clic en Configuración. En la parte inferior, haz clic en Mostrar configuración avanzada. En "Privacidad", haz clic en Configuración de contenido. En "" Pop-ups "," selecciona una opción: no permitir que ningún sitio muestre ventanas emergentes (recomendado) permite que todos los sitios muestren ventanas emergentes

Para completar con éxito la evaluación, todas las preguntas deben ser respondidas. Las respuestas faltantes a las preguntas se le informarán cuando intente enviar la evaluación. Si recibe un mensaje de error que le deja preguntas en blanco, haga clic en el número de página debajo del mensaje de error. Se lo dirigirá a la página de la evaluación donde la pregunta está en blanco. Una vez que haya seleccionado una respuesta para cada pregunta, puede seleccionar 'Volver a la página de error' para corregir cualquier error adicional y enviar la evaluación.

Para dar inicio a su verificación de antecedentes usted recibirá un correo de nuestro proveedor Accurate con la explicación de los pasos a seguir y la información que debe brindar para completar el proceso. Debe completar estas acciones prontamente ya que el proceso puede expirar de no ser completado a tiempo.

Para ponerse en contacto con el proveedor puede enviar un correo a: customer_service@accuratebackground.com

Puede verificar el estado de su oferta iniciando sesión en su cuenta candidata en amazon.force.com. Su (s) aplicación (es) y el estado se encontrarán en el lado izquierdo de la página, o debajo de la opción "Empleos que he aplicado a" en el menú en la esquina superior derecha.

Para solicitar un cambio de horario contáctenos mínimo 2 semanas antes de iniciar  en su rol, un reclutador le indicara si existen opciones para poder realizar el cambio. Cerca de la fecha de inicio no se aceptaran solicitudes de cambio. 

El contrato de trabajo será enviado por correo electrónico 2-3 días antes de la fecha de inicio de trabajo. 

Un reclutador le ofrecerá los detalles de trabajo respectivos, de manera general los asociados de servicio al cliente trabajaran 5 días a la semana durante 40horas en total. De acuerdo con la legislación laboral de Costa Rica, de ser requerido los trabajadores tendrán un mínimo de 1 día libre cada 6 días de trabajo y no deben exceder las 48h laborales en una misma semana de trabajo.

1. Ingresa a Amazon.force.com con tu usuario y contraseña
2. Clic en la esquina superior derecha donde dice “Menú”
3. Clic en la opción “My personal information”
4. Luego clic al lado derecho en “Edit attachments”
5. Luego clic en “Browse”, busca el documento que deseas subir y luego hace clic en “Upload”

Su reclutador le indicara en cuales de las instalaciones de Amazon deberá presentarse en su primer día!  Puede encontrar su ubicación exacta en el siguiente enlace: www.amazonjobs.cr/#campus

En su primer día en Amazon encontrara:

Cafeteria donde podrá comprar su almuerzo o meriendas.
Parqueo: Es necesario que adquiera su marchamo de empleado en las oficinas para utilizarlo.
Refrigerador y microondas para calentar si desea traer su propia comida.
Lockers, por seguridad debe proveer su propio candado
Transporte gratuito: el primer día su entrenador le indicara que debe hacer para utilizar este transporte.

Recibirá una invitación antes de la fecha de inicio para completar la documentación requerida. El correo electrónico vendrá de esta dirección de correo electrónico: MyDocs-noreply@onbaseonline.com. Sugerimos que agregue esta dirección de correo electrónico a su libreta de direcciones y revise sus carpetas de spam / correo no deseado para asegurarse de recibir el correo electrónico.

Puede confirmar que sus documentos están completos al ingresar a su portal MyDocs aquí amazon.onbaseonline.com. En el lado izquierdo de la página, verá la sección "Leer y aceptar sus documentos". Si ve, "No tiene ningún documento para firmar en este momento", ¡entonces sus documentos se han enviado correctamente! Si no ve este mensaje, revise y acepte cualquier documento adicional. Si es la primera vez que accede a MyDocs, haga clic en el enlace Olvidó su contraseña para restablecer su contraseña.

Recomendamos que utilice Internet Explorer o Firefox como su navegador de Internet cuando acceda a MyDocs. Además, firme sus documentos en una computadora en lugar de desde un dispositivo móvil (teléfono inteligente o tableta).

Puede acceder a su portal MyDocs haciendo clic aquí - amazon.onbaseonline.com. No podrá iniciar sesión hasta que reciba la invitación por correo electrónico para acceder a MyDocs. No intente iniciar sesión hasta que haya recibido este correo electrónico. Si es la primera vez que accede a MyDocs, haga clic en "¿Olvidó su contraseña?" enlace para restablecer su contraseña

Si tiene mas dudas contáctenos por correo electrónico: crcandidatehelp-cs@amazon.com.

Debe agregar crcandidatehelp-cs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestro correo electrónico de restablecimiento de contraseña.

Haga esto y luego intente restablecer su contraseña siguiendo estos pasos:

1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata. Si aún no ha creado una cuenta, puede hacerlo en amazon.force.com haciendo clic en "Registrarse aquí".
4. Haga clic en 'Continuar'

¡Recibirá un correo electrónico de crcandidatehelp-cs@amazon.com con un enlace para restablecer su contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

Esto significa que el enlace de restablecimiento de contraseña ha expirado. Restablezca su contraseña nuevamente para obtener un nuevo enlace.

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?'
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en Continuar ¡Recibirá un correo electrónico con un enlace para restablecer su contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

¡Ya tienes una cuenta de candidato en nuestro sistema!

Puede restablecer su contraseña siguiendo estos pasos:
1. Vaya a su cuenta de candidato en amazon.force.com
2. Haga clic en '¿Ha olvidado la contraseña?' enlazar
3. Ingrese la dirección de correo electrónico que utilizó cuando creó su cuenta candidata
4. Haga clic en 'Continuar'

¡Recibirás un correo electrónico con un enlace para restablecer tu contraseña!

Verifique las carpetas de la bandeja de entrada y correo no deseado para el correo electrónico de restablecimiento de contraseña. En algunos casos, puede tardar hasta una hora en recibirse el correo electrónico de restablecimiento de contraseña.

Debe agregar crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com y noreply-ops-jobs@amazon.com a su libreta de direcciones de correo electrónico para asegurarse de recibir nuestros correos electrónicos

Puede confirmar o editar información en su cuenta siguiendo estos pasos:

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en 'Editar' al lado de 'Mi información personal'

Será dirigido a la página Editar perfil, donde puede editar la información en su perfil. Si realiza algún cambio, asegúrese de hacer clic en "Guardar".

Si la información que desea editar no está disponible, contáctenos crcandidatehelp-cs@amazon.com.

Para aplicar a los puestos disponibles en el área de Servicio al Cliente Virtual debe cumplir con los siguientes requisitos básicos:

1. Ser mayor de 18 años.
2. Bachillerato en Educación Media completo y aprobado.
3. Hablar de forma fluida al menos uno de los siguientes idiomas: Español, Ingles.
4. Tener/Obtener una conexión de internet por cable de 10mb de descarga y 2mb de subida.
5. Aprobar exitosamente nuestro proceso de pruebas virtuales que puede tomar en línea desde amazon.force.com

**Procuramos ofrecer estas oportunidades a personas que vivan fuera del gran Área Metropolitana.

¡Aplica aquí! amazon.force.com. Use los filtros para ubicar los puestos disponibles en su país.

Para completar la aplicación y pruebas debe hacerlo desde una computadora Windows utilizando, de preferencia, Mozilla Firefox como buscador. Necesita tener audífonos y una conexión estable a internet. Procure estar en un lugar silencioso y sin interrupciones.

Si ya ha aplicado, inicie sesión en su cuenta de candidato en amazon.force.com.

No es necesario enviar un currículum. Para ser considerado para cualquiera de nuestros puestos, debe completar la solicitud en línea. Todas nuestras vacantes actuales se pueden ver en amazon.force.com.

Puede verificar el estado de su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta de candidato en amazon.force.com
2. Haga clic en el ícono de menú en la esquina superior derecha
3. Haga clic en "Trabajos a los que he aplicado" en el menú desplegable

Ahí, puede ver el estado de los trabajos que ha solicitado. Se le notificará por correo electrónico cualquier actualización relacionada con su aplicación.

Para asegurarse de recibir nuestros correos electrónicos, agregue las direcciones de correo electrónico a continuación a su libreta de direcciones. recruiting-systems-prod@amazon.com noreply-ops-jobs@amazon.com

* Tenga en cuenta: estos correos electrónicos NO aceptan mensajes entrantes. Cualquier correo electrónico enviado a estas direcciones no recibirá una respuesta.

Hay una variedad de razones por las cuales una aplicación es rechazada. No podemos proporcionar detalles sobre por qué una aplicación ha sido rechazada. Si aún está interesado, puede volver a solicitar los puestos para los que califica en amazon.force.com

Si accidentalmente respondió 'No' a una pregunta y no pudo completar su solicitud, deberá contactarnos directamente para recibir ayuda.

Hay una variedad de razones por las cuales se retira una aplicación. Estas son algunas de las razones más comunes:

- La aplicación está incompleta

- El candidato no realizó ninguna acción, como programar una cita o completar la información solicitada

- El candidato no llegó a una cita programada

Si aún está interesado, puede volver a solicitar las vacantes disponibles en amazon.force.com

Puede retirar su aplicación siguiendo estos pasos.

1. Ingrese a su cuenta en amazon.force.com
En el lado izquierdo de la página, verá los puestos que ha solicitado.

2. Haga clic en el enlace 'Retirar' para eliminar su aplicación de la consideración

La evaluación abre una nueva ventana, así que asegúrate de que tus bloqueadores de ventanas emergentes estén desactivados. Internet Explorer o Firefox son los mejores navegadores web que puedes usar para completar tu aplicación. Asegúrate de que los bloqueadores de ventanas emergentes se hayan desactivado. Haz clic en los enlaces siguientes para ver cómo para deshabilitar un bloqueador de pop-ups para diferentes dispositivos.

1) Dispositivos Windows que utilizan Internet Explorer: abra Internet Explorer, seleccione el botón Herramientas y luego seleccione las opciones de Internet. En la pestaña Privacidad, en el Bloqueador de elementos emergentes, seleccione o desactive la casilla Activar el Bloqueador de elementos emergentes y luego seleccione Aceptar.

2) Dispositivos con Windows usando Firefox: abra Firefox, seleccione el menú en la esquina izquierda de la ventana Seleccione Opciones, haga clic en Contenido Para desactivar todas las ventanas emergentes, desmarque la casilla 'Bloquear ventanas emergentes' Haga clic en Aceptar

3) Dispositivos Apple que usan Safari: Configuración de lanzamiento. Toca Safari. Debajo de la sección General, haga clic en la barra al lado de Bloquear ventanas emergentes para habilitar o deshabilitar el bloqueador de ventanas emergentes. Un botón verde indica un bloqueador de pop-ups habilitado.

4) Dispositivos Apple que usan Chrome: en su computadora, abra Chrome. En la esquina superior derecha, haz clic en el ícono que ves: Menú o Más. Haga clic en Configuración. En la parte inferior, haz clic en Mostrar configuración avanzada. En "Privacidad", haz clic en Configuración de contenido. En "" Pop-ups "," seleccione una opción: no permitir que ningún sitio muestre ventanas emergentes (recomendado) Permitir que todos los sitios muestren ventanas emergentes

5) Dispositivos Android con Chrome: en la esquina superior derecha, haz clic en el ícono que ves: Menú o Más. Haga clic en Configuración. En la parte inferior, haz clic en Mostrar configuración avanzada. En "Privacidad", haz clic en Configuración de contenido. En "" Pop-ups "," selecciona una opción: no permitir que ningún sitio muestre ventanas emergentes (recomendado) permite que todos los sitios muestren ventanas emergentes

Para completar con éxito la evaluación, todas las preguntas deben ser respondidas. Las respuestas faltantes a las preguntas se le informarán cuando intente enviar la evaluación. Si recibe un mensaje de error que le deja preguntas en blanco, haga clic en el número de página debajo del mensaje de error. Se lo dirigirá a la página de la evaluación donde la pregunta está en blanco. Una vez que haya seleccionado una respuesta para cada pregunta, puede seleccionar 'Volver a la página de error' para corregir cualquier error adicional y enviar la evaluación.

Para consultas sobre su horario contáctenos. 

Para dar inicio a su verificación de antecedentes usted recibirá un correo de nuestro proveedor Accurate con la explicación de los pasos a seguir y la información que debe brindar para completar el proceso. Debe completar estas acciones prontamente ya que el proceso puede expirar de no ser completado a tiempo.

Para ponerse en contacto con el proveedor puede enviar un correo a: customer_service@accuratebackground.com

Puede verificar el estado de su oferta iniciando sesión en su cuenta candidata en amazon.force.com. Su (s) aplicación (es) y el estado se encontrarán en el lado izquierdo de la página, o debajo de la opción "Empleos que he aplicado a" en el menú en la esquina superior derecha.

Para solicitar un cambio de horario contáctenos mínimo 2 semanas antes de iniciar  en su rol, un reclutador le indicara si existen opciones para poder realizar el cambio. Cerca de la fecha de inicio no se aceptaran solicitudes de cambio. 

El contrato de trabajo será enviado por correo electrónico 2 semanas antes de la fecha de inicio de trabajo. 

Una vez que haya firmado su contrato digital, el equipo será enviado a la dirección brindada durante la semana antes de su fecha de inicio. Si su área no estuviera cubierta para entrega directa se entregará el equipo a la sede de Correos de Costa Rica más cercana.

Un reclutador le ofrecerá los detalles de trabajo respectivos, de manera general los asociados de servicio al cliente trabajaran 5 días a la semana durante 40horas en total. De acuerdo con la legislación laboral de Costa Rica, de ser requerido los trabajadores tendrán un mínimo de 1 día libre cada 6 días de trabajo y no deben exceder las 48h laborales en una misma semana de trabajo.

1. Ingresa a amazon.force.com con tu usuario y contraseña
2. Clic en la esquina superior derecha donde dice “Menú”
3. Clic en la opción “My personal information”
4. Luego clic al lado derecho en “Edit attachments”
5. Luego clic en “Browse”, busca el documento que deseas subir y luego hace clic en “Upload”

Por favor llame directamente desde su teléfono fijo a los VOTS (Virtual Operations Tech Support), ellos le darán la asistencia que necesita. Teléfono: 08000150705

Recibirá una invitación antes de la fecha de inicio para completar la documentación requerida. El correo electrónico vendrá de esta dirección de correo electrónico: MyDocs-noreply@onbaseonline.com. Sugerimos que agregue esta dirección de correo electrónico a su libreta de direcciones y revise sus carpetas de spam / correo no deseado para asegurarse de recibir el correo electrónico.

Puede confirmar que sus documentos están completos al ingresar a su portal MyDocs aquí amazon.onbaseonline.com. En el lado izquierdo de la página, verá la sección "Leer y aceptar sus documentos". Si ve, "No tiene ningún documento para firmar en este momento", ¡entonces sus documentos se han enviado correctamente! Si no ve este mensaje, revise y acepte cualquier documento adicional. Si es la primera vez que accede a MyDocs, haga clic en el enlace Olvidó su contraseña para restablecer su contraseña.

Recomendamos que utilice Internet Explorer o Firefox como su navegador de Internet cuando acceda a MyDocs. Además, firme sus documentos en una computadora en lugar de desde un dispositivo móvil (teléfono inteligente o tableta).

Puede acceder a su portal MyDocs haciendo clic aquí - amazon.onbaseonline.com. No podrá iniciar sesión hasta que reciba la invitación por correo electrónico para acceder a MyDocs. No intente iniciar sesión hasta que haya recibido este correo electrónico. Si es la primera vez que accede a MyDocs, haga clic en "¿Olvidó su contraseña?" enlace para restablecer su contraseña

Si tiene mas dudas contáctenos por correo electrónico crcandidatehelp-cs@amazon.com. 

You must add crcandidatehelp-cs@amazon.com to your email address book to make sure you receive our password reset email.

Do this and then try to reset your password by following these steps:

1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address you used when you created your candidate account. If you have not yet created an account, you can do so at amazon.force.com by clicking on "" Register here "".
4. Click on 'Continue'

You will receive an email from crcandidatehelp-cs@amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com,  crjobs@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You can confirm or edit information in your account by following these steps:

1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'

You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "" Save "".

If the information you want to edit is not available, contact us at crcandidatehelp-cs@amazon.com.

To apply for positions available in the Customer Service area, you must meet the following basic requirements:
1. Be over 18 years of age
2. High school Diploma or equivalent (Complete and approved)
3. Speak fluently at least one of the following languages: Spanish, English, Portuguese.
4. Successfully approve our virtual testing process that you can take online from amazon.force.com

Apply online! Amazon.force.com. Use the filters to locate the positions available in your country.

To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, log in to your candidate account at amazon.force.com.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.
All of our current vacancies can be viewed at amazon.force.com.

You can check the status of your application by following these steps.

1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "" Jobs to which I have applied "" in the drop-down menu

There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

To make sure you receive our emails, add the email addresses below to your address book: recruiting-systems-prod@amazon.com noreply-ops-jobs@amazon.com

* Please note: these emails do NOT accept incoming messages. Any email sent to these addresses will not receive a response.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply for the positions for which you qualify at amazon.force.com

If you accidentally answered 'No' to a question and could not complete your application, you should contact us directly for help.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete

- The candidate did not take any action, such as scheduling an appointment or completing the requested information

- The candidate did not arrive at a scheduled appointment

If you are still interested, you can reapply for available vacancies at amazon.force.com.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the posts you have requested.

2. Click on the 'Remove' link to remove your application from consideration

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us. 

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.

To contact our provider directly you can send an email to: customer_service@accuratebackground.com

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of schedule, contact us at least 2 weeks before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

The work contract will be sent by email 2-3 days before the work start date.

A recruiter will offer you the respective work details, in general, the customer service associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of Costa Rica, if required, workers will have a minimum of 1 day off every 6 days of work and must not exceed 48 hours in the same week of work.

1. Log into amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

Your recruiter will indicate to which of the Amazon facilities your scheduled to attend on your first day! You can find its exact location at the following link: www.amazonjobs.cr/#campus

On your first day at Amazon you will find:

A Cafeteria: where you can buy your lunch or snacks.
Parking: It is necessary that you acquire your employee label in the offices to use it.
Refrigerator and microwave: if you want to bring your own food.
Lockers: for security, you must provide your own padlock
Free transportation: the first day your coach will tell you what to do to use this service

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet). 

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

If you have more questions contact us by email at crcandidatehelp-cs@amazon.com.

You must add crcandidatehelp-cs@amazon.com, to your email address book to ensure you receive our password reset email.

Do this and then try to reset your password by following these steps:

1. Go to your candidate account on amazon.force.com
2. Click 'Forgot your password?'
3. Enter the email address you used when you created your candidate account. If you haven't created an account yet, you can do so at amazon.force.com by clicking "Sign Up Here."
4. Click 'Continue'

You will receive an email from crcandidatehelp-cs@amazon.com with a link to reset your password!

Please check your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com, and noreply-ops-jobs@amazon.com to your email address book to ensure you receive our emails.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add crcandidatehelp-cs@amazon.com, crjobs@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

You can confirm or edit information in your account by following these steps:

1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'

You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "" Save "".

If the information you want to edit is not available, contact us at crcandidatehelp-cs@amazon.com.

To apply for the positions available in the Virtual Customer Service area, you must comply with the following basic requirements:

1. Be over 18 years of age.
2. High school diploma or equivalent (Complete and approved).
3. Speak fluently at least one of the following languages: Spanish, English.
4. Have/Get a cable internet connection of 10mb download and 2mb upload.
5. Successfully pass our virtual testing process that you can take online at amazon.force.com

** We try to offer these opportunities to people who live outside the great Metropolitan Area.

Apply online! Amazon.force.com - use the filters to locate the positions available in your country.

To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, log in to your candidate account at amazon.force.com.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.

All of our current vacancies can be viewed at amazon.force.com.

You can check the status of your application by following these steps.

1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "" Jobs to which I have applied "" in the drop-down menu

There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

To make sure you receive our emails, add the email addresses below to your address book: recruiting-systems-prod@amazon.com, noreply-ops-jobs@amazon.com

* Please note: these emails do NOT accept incoming messages. Any email sent to these addresses will not receive a response.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply for the positions for which you qualify at amazon.force.com

If you accidentally answered 'No' to a question and could not complete your application, you should contact us directly for help.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete

- The candidate did not take any action, such as scheduling an appointment or completing the requested information

- The candidate did not arrive at a scheduled appointment

If you are still interested, you can reapply for available vacancies at amazon.force.com.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the posts you have requested.

2. Click on the 'Remove' link to remove your application from consideration

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us. 

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.

To contact our provider directly you can send an email to: customer_service@accuratebackground.com.

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application(s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of schedule, contact us at least 2 weeks before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

The work contract will be sent by email 2 weeks before the work start date.

Once you have signed your digital contract, the equipment will be sent to the address provided during the week before your start date. If your area is not covered for direct delivery, the equipment will be delivered to the nearest Costa Rican post office.

A recruiter will offer you the respective work details, in general, the customer service associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of Costa Rica, if required, workers will have a minimum of 1 day off every 6 days of work and must not exceed 48 hours in the same week of work.

1. Log into amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

Please call directly from your landline to our VOTS (Virtual Operations Tech Support), they will give you the assistance you need.
Telephone: 08000150705

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet). 

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

If you have more questions contact us by email at crcandidatehelp-cs@amazon.com.

Reset your password by following these steps:

1. Go to your candidate account at www.amazon.force.
2. Click on 'Have you forgotten the password?'
3. Enter the email address and contact number you used when you created your candidate account. If you have not yet created an account, you can do so at www.amazon.jobs/en by clicking on "Register here"
4. Click on 'Continue'

You will receive an email from applicationhelp@amazon.com with a link to reset your password!

This means that the password reset link has expired. Reset your password again to get a new link.
You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address and contact number that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!
Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You already have a candidate account in our system!
You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address and contact number that you used when you created your candidate account
4. Click on 'Continue'
You will receive an email with a link to reset your password!
Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You can confirm or edit information in your account by following these steps:
1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'
You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "" Save "".
If the information you want to edit is not available, contact us.

To work from home, you must have an existing uncapped or fiber optic internet line with a minimum download speed of 10Mbps and upload speed of 5Mbps (ADSL/LTE/Airfiber/WIFI connections are not eligible for this position.

Yes, if you are successful for the role and once you start employment with Amazon you would need to submit your invoices from your provider on a monthly basis for reimbursement.

Apply here! Amazon.force.com - use the filters to locate the positions available in your country.
To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.
If you have already applied, log in to your candidate account at amazon.force.com.

No, unfortunately you need to be doing it on laptop or PC using Firefox or Internet Explorer with stable internet connection.

You can check the status of your application by following these steps.
1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "Jobs to which I have applied" in the drop-down menu
There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

There are several of reasons for this; these are some of the most common reasons:

1. The application is incomplete.
2. The assessment is incomplete.
3. The candidate did not take any action, such as scheduling an appointment or completing the requested information.
4. The candidate did not arrive at a scheduled appointment.

If you are still interested, you can reapply for available vacancies at amazon.force.com.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.
1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button, and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.
2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok
3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.
4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) allow all sites to show pop-ups
5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) allow all sites to show pop-ups

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application(s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

The work contract will be sent by email 2 weeks before the work start date.

Please email us directly ZAF-HVH-CS@amazon.com.

If you have more questions contact us by email. You can email ZAF-HVH-CS@amazon.com for any queries.

Reset your password by following these steps:

1. Go to your candidate account at www.amazon.force.
2. Click on 'Have you forgotten the password?'
3. Enter the email address and contact number you used when you created your candidate account. If you have not yet created an account, you can do so at www.amazon.jobs/en by clicking on "Register here"
4. Click on 'Continue'

You will receive an email from applicationhelp@amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

This means that the password reset link has expired. Reset your password again to get a new link.
You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address and contact number that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!
Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You already have a candidate account in our system!
You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?' link
3. Enter the email address and contact number that you used when you created your candidate account
4. Click on 'Continue'
You will receive an email with a link to reset your password!
Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You can confirm or edit information in your account by following these steps:
1. Log into your candidate account at amazon.force.com
2. Click on 'Edit' next to 'My personal information'
You will be directed to the Edit profile page, where you can edit the information in your profile. If you make any changes, be sure to click "Save"
If the information you want to edit is not available, contact us.

Apply here! Amazon.force.com - use the filters to locate the positions available in your country.
To complete the application and tests you must do it from a Windows computer using, preferably, Mozilla Firefox as a search engine. You need to have a headset and a stable connection to the internet. Try to be in a quiet place without interruptions.
If you have already applied, log in to your candidate account at amazon.force.com.

No, unfortunately you need to be doing it on laptop or PC using Firefox or Internet Explorer with stable internet connection. 

You can check the status of your application by following these steps:
1. Log into your candidate account at amazon.force.com
2. Click on the menu icon in the upper right corner
3. Click on "Jobs to which I have applied" in the drop-down menu
There, you can see the status of the jobs you have requested. You will be notified by email of any update related to your application.

There are several of reasons for this; these are some of the most common reasons:
1. The application is incomplete
2. The candidate did not take any action, such as scheduling an appointment or completing the requested information
3. The candidate did not arrive at a scheduled appointment
If you are still interested, you can reapply for available vacancies at amazon.force.com.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.
1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button, and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.
2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok.
3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.
4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) allow all sites to show pop-ups.
5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) allow all sites to show pop-ups.

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

The work contract will be sent by email 2 weeks before the work start date.

Please email us directly cs-cpt-hvh@amazon.com.

If you have more questions contact us by email You can email cs-cpt-hvh@amazon.com for any queries.

You already have a candidate account in our system! You can reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account

4. Enter the preferred phone number that you used in creating the account. If it does not accept your mobile number, try omitting the 0 and type using this format: 9xxxxxxxxxx. You may also try typing in your alternate phone number

5. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you. You should add applicationhelp@amazon.com, csapplicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to ensure you receive emails from us.

This means the password reset link has expired. Please reset your password again in order to get a new link. You can reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account

4. Enter the preferred phone number that you used in creating the account. If it does not accept your mobile number, try omitting the 0 and type using this format: 9xxxxxxxxxx. You may also try typing in your alternate phone number

5. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you.

You can confirm or edit information on your account by logging in at amazon.force.com. Click on 'Edit' next to 'My Personal Information'. You will be taken to the contact information page, where you can edit the information on your profile. If you make any changes, be sure to click 'Save'! You do not need to edit the 'Work Experience' or 'Education' sections of the profile (unless notified to do so). If the information you wish to edit is not available, please contact us.

You should add applicationhelp@amazon.com & csapplicationhelp@amazon.com to your email address book to ensure you receive the password reset email from us. Please do this, then try to reset your password by following these steps:

1. Go to your candidate account at amazon.force.com

2. Click on the 'Forgot Password?' link

3. Enter the email address you used when you created your candidate account. This will be different than your Amazon.com shopping account. If you have not yet created an account, you can do so at amazon.force.com

4. Enter the preferred phone number that you used in creating the account. If it does not accept your mobile number, try omitting the 0 and type using this format: 9xxxxxxxxxx. You may also try typing in your alternate phone number

5. Click Continue You will receive an email with a link to reset your password! Please check both your inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be delivered to you.

Apply or reapply here! amazon.force.com.

Clear your cache and cookies. Try a different internet browser. Internet Explorer, Edge, Firefox, or Chrome are preferred options. Try a different device.

Please log on to amazon.force.com and click on forgot password. A password link will be sent to you e-mail address.

You will receive a call or text message for updates regarding your pre-employment requirements submission. Kindly make sure to keep your phone lines open.

1. SSS: E1/E4/E6/MAT-1/Employee Static Information/SSS Verification Slip/SSS ID (note: UMID is not an acceptable SSS document)/any other forms from SSS

2. TIN: 1902/stamped 1905/2316/BIR Verification Slip/eRegistration Confirmation/TIN ID/any other forms from TIN

3. Pag IBIG: Pag IBIG Loyalty Card/Housing or Salary Loan Forms or Document/HDMF Form/Pag IBIG ID/MDF or Member's Data Form/any other forms from Pag IBIG

4. Philhealth: MDR Form/Philhealth ID/Claim Forms/any other forms from Philhealth.

Yes, you may. Please note that rehire eligibility needs to be met to be rehired.

Yes, you may. Please note that rehire eligibility needs to be met to be rehired.

Submitting a resume isn’t necessary. In order to be considered for any of our positions, you must complete the online application. All of our current job openings can be viewed at amazon.force.com.

Apply or reapply here! amazon.force.com

You may continue your assessments by logging in to your profile at amazon.force.com.

Yes, you may still reapply. Take note that reapplication can be done 3 months after last application.

Please apply through amazon.force.com.

Internet Explorer or Firefox are the best web browsers to use to complete your application. Still having problems? Follow the troubleshooting steps below:

Troubleshooting Step #1:  - Select the back button in your browser, then select Save and Continue  - Do this up to three times. If unsuccessful, try Troubleshooting Step #2

Troubleshooting Step #2: - Save and exit your application - Close your internet browser - Open a new internet window and clear your cache by: - Clicking ctrl+shift+delete (windows) or command+shift+delete (Mac) - Change the time range to the furthest possible ('everything', 'forever', 'beginning of time', etc.) - Ensure Cache and Cookies are selected and click the button to clear - Log back into your candidate account and try again - If unsuccessful, try Troubleshooting Step #3

Troubleshooting Step #3: - Check your language preference in your candidate account. The language must be set to English (US). Login at amazon.force.com. Click on 'Edit' next to 'My Personal Information' If you make any changes, be sure to click 'Save'!

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

You can withdraw your application by following these steps:

1. Login to your account at amazon.force.com On the left hand side of the page, you will see the positions you have applied for

2. Click on the 'Withdraw' link to remove your application from consideration.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application.  Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari:  Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker

4) Apple Devices using Chrome:  On your computer, open Chrome. At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome:  At the top right, click the icon you see: Menu Menu or More More. Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups.

You can check the status of your application by logging into amazon.force.com. Your application(s) and the status will be found on the upper right hand side of the page that says 'Menu', and click 'Jobs I've Applied To'. You may also contact us at 402-8000.

Once submitted, you will receive an email notification confirming that your application is submitted. As the staffing team reviews your application, you will also receive email notifications with updates on your application status.

If you run into any errors while completing the application, please contact us,

Amazon reviews a variety of factors when determining which candidates to move forward in the process. If your application has been rejected, we have chosen to move forward with other candidate that are a closer match to our current hiring needs. This could be due to many things, including but not necessarily things like: Did not meet basic criteria as outlined in application, Did not complete pre-hire contingencies outlined in contingent offer, Multiple applications in process.

If you received an email that your application has been withdrawn, this may have happened for a variety of reasons. Some examples are: We emailed you an invitation to schedule an appointment, but you did not schedule your appointment, An appointment was scheduled, but you did not attend the scheduled appointment, You did not complete your online submission, You withdrew your submission, You did not respond to the email or text message regarding your application, Non-compliance to the pre-employment requirements for a long period of time post job offer.

If you were already given the job offer; therefore, you were able to make it to the recruitment process. The email that you received is a system generated email due to the movements done in the system. Please disregard the email and continue with the process informed to you by the recruiters.

In order to process a location transfer, you must apply to the location where you wish to work. If you have not yet applied, please do so at amazon.force.com. If the position is not available on our website, we will not be able to process the location transfer. If you have already applied to the location you wish to work, please click on the chat option below.

If your application has already lapsed 48 hours and have not received a background check link, kindly check your spam/junk folder or promotions tab (for those using gmail). Also, you might have received an email from us asking for a legible copy of your valid ID.

Your new hire orientation schedule will be communicated to you via SMS and email.

You can check the status of your offer by logging into amazon.force.com. Your application(s) and the status will be found on the left hand side of the page, or under the My Jobs tab.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

In order to reset your MyDocs password, select the "Forgot your Password?" link from the MyDocs Portal - amazon.onbaseonline.com. Enter in the email address you used when you applied, enter in the security characters and click 'Continue'. A password reset email will be sent to your personal email address. Follow the link in the email in order to change your password.

You can confirm that your documents are complete by signing into your MyDocs portal here: amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

Please contact us on amazon-ph-applications@amazon.com

Please refer to the requirements checklist that provided during the job offer discussion.

Amazon application cycle is spread across two platforms. Please select NO and write to us with more information so that we can help you with password reset.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

This message appears if you already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Forgot Password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email from noreply@jobs.amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com, applicationhelp@amazon.com, recruiting-systems-prod@amazon.com, and noreply-ops-jobs@amazon.com, to your email address book to make sure you receive our emails.

If you'd like to update your information, please select NO and write to us with your registered email address and phone number so we can further assist.

Based on your assessment performance, your application has been rejected. You may reapply after 90 days from the date that you took the assessment.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

To apply for positions available in the Customer Service area, you must meet the following basic requirements:

1. Be over 18 years of age
2. 12th Standard/Intermediate or above (Complete and approved)
3. Able to read, write and speak fluently in English
4. Flexible with 24/7 shift (Day/Night Shifts) and rotational week offs
5. Successfully approve our virtual testing process that you can take online from https://amazoncustomerservice.hirepro.in/.

Apply here! https://amazoncustomerservice.hirepro.in/ use the filters to locate the positions available in your city.

To complete the application and tests you must do it from a Windows computer using, preferably, Google Chrome as browser. You need to have laptop/desktop computers with webcams, headsent and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, please refer to the email from amazonassessment@hirepro.in on instructions to resume your assessment. "

It is not necessary to send a resume to be considered for any of our positions, you must complete the application online.

All of our current vacancies can be viewed at https://amazoncustomerservice.hirepro.in/.

To check the status of your application, kindly review your email inbox and spam/junk folders as our team is sharing regular updates.

Alternatively, you can check the FAQs or application status using the below links for easy solutions:
1. https://amazoncustomerservice.hirepro.in/ or;
2. Go to https://amazon.force.com and login to your account using the Sign In menu and selecting "Other" under the Country drop down. This will be the account you used when applying to the role. Once in your account page, select the "Menu" option in the top right of the screen and then "Jobs I've Applied To". Your application status will be to the right of "My Job Status" for the job name you are querying.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply after 90 days.

For all other positions outside of Customer Service, you can search on https://www.amazon.jobs.

Unfortunately, you cannot continue with an application if you've selected 'No' to a question. You can reapply for Customer Service after 90 days.

For all other positions outside of Customer Service, you can search on https://www.amazon.jobs.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete.

- The candidate did not take any action, such as scheduling an appointment or completing the requested information.

- The candidate did not respond to email/call from Amazon.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the jobs you've applied to.

2. Under the job status click on the 'Withdraw' link to remove your application from consideration

If you still need assistance, please click NO and write to us with your registered email address & mobile number.

We are sorry to hear that you are experiencing issues with the application link. For technical queries related to the application, please reach out to amazonsupport@hirepro.in or contact support via phone at 901-640-6406.

If your issue is still not resolved, please select "NO" and contact us with your registered email address & mobile number.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us by selecting "No."

Please check your inbox for an email from amazonassessment@hirepro.in and look out for the log in credentials at the bottom of the email. Use the log in credentials to log back in. In the event that you are unable to log back in, please select "No" and write back to us with your registered email address and mobile number.

There is a total of four rounds for the assessment. Listed below are the online assessments that you will be required to complete with a passing score in order to proceed in the process.

1. Preliminary English Test
2. Workstyles Assessment
3. Versant 4 Skills Test
4. CS Simulation

For additional information on assessments, visit our career landing page: https://amazoncustomerservice.hirepro.in/ and review the information under “Amazon Customer Service Application Process” then go to “2. Assessment Click to know more”. If you have any other questions let us know.

Please kindly check your inbox including the spam/junk folder for an email with subject: Amazon - Online Test Invitation from amazonassessement@hirepro.in.

If you’re still unable to find the email, please select "NO" and write back to us with your registered email address & phone number so we can further assist.

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.

To contact our provider directly you can send an email to:  customer_service@accuratebackground.com.

For the background check, you will need to complete the following steps:

1. Click on the registration link you received in the “Accurate Background – Screening Invitation” email
2. Once the BGV Portal window opens, you need to create an account using your email address and a password of your choice
3. Once your account is created, Log into your account and click on the “Get Started” option
a. You will see an E-Consent form which you would need to sign at the end
i. In order to sign, either select your name or type it in the given field
b. Then click on the “I Agree and Continue” button
4. Proceed with filling in all required fields on the form (do not skip any sections)
5. IMPORTANT: if you are a Fresher, in the Employment section, click on “I don’t have any prior employment” option. You will see a pop-up. Go ahead and ignore the message in the pop-up and then click “OK”
6. Now click on “Done” on the “True and Complete” tab to finish filling in the Background Check details

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of Date of Joining, contact us at least 1 week before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

The work contract will be sent by email 2-3 days before the work start date.

A recruiter will offer you the respective work details, in general, the customer service associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of India if required, workers will have a minimum of 2 day off every 5 days of work and must not exceed 48 hours in the same week of work.

1. Log into Amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

You will receive an email from the recruitment team with the subject "Amazon | Pre Hire Orientation module| AmGuru Application". The email will have required instructions for you to complete the PHO

If you need further assistance, please select NO and write to us with your registered email address and mobile number.

Please ensure that you are using a supported web browser when opening the link: Google Chrome. Also make sure that you are using a supported platform: Laptop/Desktop/Mobile phone browser. Attempt to clear cache & cookies then refresh the page and you should be able to access the link.

If you need further assistance, please reply to the PHO email.

Please be informed that your skill and employment type is decided based on the performance during the assessment and we will not be able to change the role.

Your recruiter will indicate to which of the Amazon facilities your scheduled to attend on your first day.

On your first day at Amazon office you will find:

A Cafeteria: where you can buy your lunch or snacks.
Parking: It is necessary that you acquire your employee label in the offices to use it.
Microwave: if you want to bring your own food.
Lockers: for security, you must provide your own padlock
Free transportation: the first day your coach will tell you what to do to use this service

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

If you still need assistance, please select "NO" and write to us with your registered email & mobile number.

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com/.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

Please select 'No' to contact us.

Amazon application cycle is spread across two platforms. Please select "NO" and write to us with more information so that we can help you with password reset.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

This message appears if you already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com.
2. Click on 'Forgot Password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email from noreply@jobs.amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com, applicationhelp@amazon.com, recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to make sure you receive our emails.

If you'd like to update your information, please provide us more details by clicking on "NO."

Based on your assessment performance, your application has been rejected. You may reapply after 90 days from the date that you took the assessment.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

To apply for the positions available in the Virtual Customer Service area, you must comply with the following basic requirements:

1. Be over 18 years of age
2. 12th Standard/Intermediate or above (Complete and approved)
3. Able to read, write and speak fluently in English.
4. Have / Get an internet connection by cable of 10mb download and 2mb upload.
5. Flexible with 24/7 shift (Day/Night Shifts) and rotational week offs
5. Successfully approve our virtual testing process that you can take online from https://amazoncustomerservice.hirepro.in/
6. You need to be a resident of city for the position your applying for or should open to relocate.

Apply here! https://amazoncustomerservice.hirepro.in/ use the filters to locate the positions available in your city.

To complete the application and tests you must do it from a Windows computer using, preferably, Google Chrome as browser. You need to have laptop/desktop computers with webcams, headset and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, please refer to the email from amazonassessment@hirepro.in on instructions to resume your assessment. "

It is not necessary to send a resume to be considered for any of our positions, you must complete the application online.

All of our current vacancies can be viewed at https://amazoncustomerservice.hirepro.in/.

To check the status of your application, kindly review your email inbox and spam/junk folders as our team is sharing regular updates.

Alternatively, you can check the FAQs or application status using the below links for easy solutions:
1. https://amazoncustomerservice.hirepro.in/ or;
2. Go to https://amazon.force.com and login to your account using the Sign In menu and selecting "Other" under the Country drop down. This will be the account you used when applying to the role. Once in your account page, select the "Menu" option in the top right of the screen and then "Jobs I've Applied To". Your application status will be to the right of "My Job Status" for the job name you are querying.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply after 90 days.

For all other positions outside of Customer Service, you can search on https://www.amazon.jobs.

Unfortunately, you cannot continue with an application if you've selected 'No' to a question. You can reapply for Customer Service after 90 days.

For all other positions outside of Customer Service, you can search on https://www.amazon.jobs.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete.

- The candidate did not take any action, such as scheduling an appointment or completing the requested information.

- The candidate did not respond to email/call from Amazon.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com.
On the left side of the page, you will see the jobs you've applied to.

2. Under the job status click on the 'Withdraw' link to remove your application from consideration

If you still need assistance, please click "NO" and write to us with your registered email address & mobile number.

We are sorry to hear that you are experiencing issues with the application link. For technical queries related to the application, please reach out to amazonsupport@hirepro.in or contact support via phone at 901-640-6406.

If your issue is still not resolved, please select "NO" and contact us with your registered email address & mobile number.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us by selecting "No."

Please check your inbox for an email from amazonassessment@hirepro.in and look out for the log in credentials at the bottom of the email. Use the log in credentials to log back in. In the event that you are unable to log back in, please select "NO" and write back to us with your registered email address and mobile number.

There is a total of four rounds for the assessment. Listed below are the online assessments that you will be required to complete with a passing score in order to proceed in the process:

1. Preliminary English Test
2. Workstyles Assessment
3. Versant 4 Skills Test
4. CS Simulation

For additional information on assessments, visit our career landing page: https://amazoncustomerservice.hirepro.in/ and review the information under “Amazon Customer Service Application Process” then go to “2. Assessment Click to know more”. If you have any other questions let us know.

Please kindly check your inbox including the spam/junk folder for an email with subject: Amazon - Online Test Invitation from amazonassessement@hirepro.in.

If you’re still unable to find the email, please select "NO" and write back to us with your registered email address & phone number so we can further assist.

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.

To contact our provider directly you can send an email to: customer_service@accuratebackground.com.

For the background check, you will need to complete the following steps:

1. Click on the registration link you received in the “Accurate Background – Screening Invitation” email
2. Once the BGV Portal window opens, you need to create an account using your email address and a password of your choice
3. Once your account is created, Log into your account and click on the “Get Started” option
a. You will see an E-Consent form which you would need to sign at the end
i. In order to sign, either select your name or type it in the given field
b. Then click on the “I Agree and Continue” button
4. Proceed with filling in all required fields on the form (do not skip any sections)
5. IMPORTANT: if you are a Fresher, in the Employment section, click on “I don’t have any prior employment” option. You will see a pop-up. Go ahead and ignore the message in the pop-up and then click “OK”
6. Now click on “Done” on the “True and Complete” tab to finish filling in the Background Check details

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of Date of Joining, contact us at least 1 week before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

The work contract will be sent by email 2-3 days before the work start date.

Once you have signed your digital contract, the equipment will be sent to the address provided during the week before your start date.

A recruiter will offer you the respective work details, in general, the customer service associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of India if required, workers will have a minimum of 2 day off every 5 days of work and must not exceed 48 hours in the same week of work.

1. Log into Amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

Please be informed that your skill and employment type is decided based on the performance during the assessment and we will not be able to change the role.

You will receive a new hire orientation email prior to your start date, it will also include instructions to help you setup your device and connect to the meeting bridge.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here - amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section.  If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

If you still need assistance, please select "NO" and write to us with your registered email & mobile number.

You can access your MyDocs portal by clicking here - amazon.onbaseonline.com.  You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

Please select 'No' to contact us.

Amazon application cycle is spread across two platforms. Please select NO and write to us with your registered email address & phone number so that we can help you with password reset.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:

1. Go to your candidate account at amazon.force.com.
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account.
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

This message appears if you already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com.
2. Click on 'Forgot Password?' link.
3. Enter the email address that you used when you created your candidate account.
4. Click on 'Continue.'

You will receive an email from noreply@jobs.amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

If you'd like to update your information, please select NO and write to us with your registered email address and phone number so we can further assist.

Based on your assessment performance, your application has been rejected. You may reapply after 90 days from the date that you took the assessment.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

To apply for positions available in the Digital Devices and Alexa Support, you must meet the following basic requirements:

1. Be over 18 years of age
2. 12th Standard/Intermediate or above (Complete and approved)
3. Able to read, write and speak fluently in English
4. Flexible with 24/7 shift (Day/Night Shifts) and rotational week offs
5. Successfully approve our virtual testing process that you can take online from https://amazoncustomerservice.hirepro.in/.

Apply here! https://amazoncustomerservice.hirepro.in/ use the filters to locate the positions available in your city.

To complete the application and tests you must do it from a Windows computer using, preferably, Google Chrome as browser. You need to have laptop/desktop computers with webcams, headset and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, please refer to the email from amazonassessment@hirepro.in on instructions to resume your assessment.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.

All of our current vacancies can be viewed at https://amazoncustomerservice.hirepro.in/.

To check the status of your application, kindly review your email inbox and spam/junk folders as our team is sharing regular updates.

Alternatively, you can check the FAQs or application status using the below links for easy solutions:
1. https://amazoncustomerservice.hirepro.in/ or;
2. Go to https://amazon.force.com and login to your account using the Sign In menu and selecting "Other" under the Country drop down. This will be the account you used when applying to the role. Once in your account page, select the "Menu" option in the top right of the screen and then "Jobs I've Applied To". Your application status will be to the right of "My Job Status" for the job name you are querying.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply after 90 days.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

Unfortunately, you cannot continue with an application if you've selected 'No' to a question. You can reapply for any Customer Service or Digital Devices and Alexa Support role after 90 days.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete.

- The candidate did not take any action, such as scheduling an appointment or completing the requested information.

- The candidate did not respond to email/call from Amazon.

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com.
On the left side of the page, you will see the jobs you've applied to.

2. Under the job status click on the 'Withdraw' link to remove your application from consideration

If you still need assistance, please click NO and write to us with your registered email address & mobile number.

We are sorry to hear that you are experiencing issues with the application link. For technical queries related to the application, please reach out to amazonsupport@hirepro.in or contact support via phone at 901-640-6406.

If your issue is still not resolved, please select NO and contact us with your registered email address & mobile number.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us by selecting NO.

Please check your inbox for an email from amazonassessment@hirepro.in and look out for the log in credentials at the bottom of the email. Use the log in credentials to log back in. In the event that you are unable to log back in, please select NO and write back to us with your registered email address and mobile number.

There are a total of four assessment. Listed below are the online assessments that you will be required to complete with a passing score in order to proceed in the process.

1. Preliminary English Test
2. Workstyles Assessment
3. Versant 4 Skills Test
4. CS Simulation
5.Tech Insight

For additional information on assessments, visit our career landing page: https://amazoncustomerservice.hirepro.in/ and review the information under “Amazon Customer Service Application Process” then go to “2. Assessment Click to know more”.

Please kindly check your inbox including the spam/junk folder for an email with subject: Amazon - Online Test Invitation from amazonassessement@hirepro.in.

If you’re still unable to find the email, please select NO and write back to us with your registered email address & phone number so we can further assist.

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.
To contact our provider directly you can send an email to: customer_service@accuratebackground.com

For the background check, you will need to complete the following steps:

1. Click on the registration link you received in the “Accurate Background – Screening Invitation” email.
2. Once the BGV Portal window opens, you need to create an account using your email address and a password of your choice.
3. Once your account is created, Log into your account and click on the “Get Started” option.
   1. You will see an E-Consent form which you would need to sign at the end.
      1. In order to sign, either select your name or type it in the given field.
      2. Then click on the “I Agree and Continue” button.
4. Proceed with filling in all required fields on the form (do not skip any sections).
5. IMPORTANT: if you are a Fresher, in the Employment section, click on “I don’t have any prior employment” option. You will see a pop-up. Go ahead and ignore the message in the pop-up and then click “OK”.
6. Now click on “Done” on the “True and Complete” tab to finish filling in the Background Check details

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of Date of Joining, contact us at least 1 week before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

Please select NO and write back to us with your registered email address & phone number so we can further assist.

The work contract will be sent by email 2-3 days before the work start date.

A recruiter will offer you the respective work details, in general, the Digital Devices and Alexa Support associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of India if required, workers will have a minimum of 2 day off every 5 days of work and must not exceed 48 hours in the same week of work.

1. Log into Amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

You will receive an email from the recruitment team with the subject "Amazon | Pre Hire Orientation module| AmGuru Application". The email will have required instructions for you to complete the PHO

If you need further assistance, please select NO and write to us with your registered email address and mobile number.

Please ensure that you are using a supported web browser when opening the link: Google Chrome. Also make sure that you are using a supported platform: Laptop/Desktop/Mobile phone browser. Attempt to clear cache & cookies then refresh the page and you should be able to access the link.

If you need further assistance, please reply to the PHO email.

Please be informed that your skill and employment type is decided based on the performance during the assessment and we will not be able to change the role.

Your recruiter will indicate to which of the Amazon facilities you are scheduled to attend on your first day.

On your first day at Amazon office you will find:

A Cafeteria: where you can buy your lunch or snacks.
Parking: It is necessary that you acquire your employee label in the offices to use it.
Microwave: if you want to bring your own food.
Lockers: for security, you must provide your own padlock
Free transportation: the first day your coach will tell you what to do to use this service

*Note: Due to current COVID restrictions we require our associates to operate from home until further notice.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here https://amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section. If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

If you still need assistance, please select NO and write to us with your registered email & mobile number.

You can access your MyDocs portal by clicking here - https://amazon.onbaseonline.com/. You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

Please select 'No' to contact us.

Amazon application cycle is spread across two platforms. Please select NO and write to us with your registered email address & phone number so that we can help you with password reset.

This means that the password reset link has expired. Reset your password again to get a new link.

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com.
2. Click on 'Have you forgotten the password?'
3. Enter the email address that you used when you created your candidate account
4. Click Continue You will receive an email with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

This message appears if you already have a candidate account in our system!

You can reset your password by following these steps:
1. Go to your candidate account at amazon.force.com
2. Click on 'Forgot Password?' link
3. Enter the email address that you used when you created your candidate account
4. Click on 'Continue'

You will receive an email from noreply@jobs.amazon.com with a link to reset your password!

Check the inbox and spam folders for the password reset email. In some cases, it may take up to an hour for the password reset email to be received.

You must add noreply@jobs.amazon.com to your email address book to make sure you receive our emails.

If you'd like to update your information, please select NO and write to us with your registered email address and phone number so we can further assist.

Based on your assessment performance, your application has been rejected. You may reapply after 90 days from the date that you took the assessment.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

To apply for positions available in the Shipping and Delivery Support, you must meet the following basic requirements:
1. Be over 18 years of age
2. 12th Standard/Intermediate or above (Complete and approved)
3. Able to read, write and speak fluently in English
4. Flexible with 24/7 shift (Day/Night Shifts) and rotational week offs
5. Successfully approve our virtual testing process that you can take online from https://amazoncustomerservice.hirepro.in/.

Apply here! https://amazoncustomerservice.hirepro.in/ use the filters to locate the positions available in your city.

To complete the application and tests you must do it from a Windows computer using, preferably, Google Chrome as browser. You need to have laptop/desktop computers with webcams, headsent and a stable connection to the internet. Try to be in a quiet place without interruptions.

If you have already applied, please refer to the email from amazonassessment@hirepro.in on instructions to resume your assessment.

It is not necessary to send a resume To be considered for any of our positions, you must complete the application online.
All of our current vacancies can be viewed at https://amazoncustomerservice.hirepro.in/.

To check the status of your application, kindly review your email inbox and spam/junk folders as our team is sharing regular updates.

Alternatively, you can check the FAQs or application status using the below links for easy solutions:
1. https://amazoncustomerservice.hirepro.in/ or;
2. Go to https://amazon.force.com and login to your account using the Sign In menu and selecting "Other" under the Country drop down. This will be the account you used when applying to the role. Once in your account page, select the "Menu" option in the top right of the screen and then "Jobs I've Applied To". Your application status will be to the right of "My Job Status" for the job name you are querying.

There are a variety of reasons why an application is rejected. We can not provide details about why an application has been rejected. If you are still interested, you can reapply after 90 days.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

Unfortunately, you cannot continue with an application if you've selected 'No' to a question. You can reapply for any Customer Service & Shipping and Delivery Support role after 90 days.

We encourage you to check our Careers site and apply for any alternate roles of your interest: https://www.amazon.jobs.

There are a variety of reasons why an application is removed, these are some of the most common reasons:

- The application is incomplete

- The candidate did not take any action, such as scheduling an appointment or completing the requested information

- The candidate did not respond to email/call from Amazon

You can withdraw your application by following these steps.

1. Log into your account at amazon.force.com
On the left side of the page, you will see the jobs you've applied to.

2. Under the job status click on the 'Withdraw' link to remove your application from consideration

If you still need assistance, please click NO and write to us with your registered email address & mobile number.

We are sorry to hear that you are experiencing issues with the application link. For technical queries related to the application, please reach out to amazonsupport@hirepro.in or contact support via phone at 901-640-6406.

If your issue is still not resolved, please select NO and contact us with your registered email address & mobile number.

The assessment opens a new window so ensure that your pop-up blockers are disabled. Internet Explorer or Firefox are the best web browsers to use to complete your application. Please ensure that popup blockers have been disabled. Click the links below to view how to disable a popup blocker for different devices.

1) Windows Devices using Internet Explorer: Open Internet Explorer, select the Tools button , and then select Internet options. On the Privacy tab, under Pop-up Blocker, select or clear the Turn on Pop-up Blocker check box, and then select OK.

2) Windows Devices using Firefox: Open Firefox, select menu in the left hand corner of the window Select Options, click Content To disable all pop-ups, uncheck the 'Block Pop-Up Windows' box Click Ok

3) Apple Devices using Safari: Launch Settings. Tap Safari. Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

4) Apple Devices using Chrome: On your computer, open Chrome. At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

5) Android Devices using Chrome: At the top right, click the icon you see: Menu or More . Click Settings. At the bottom, click Show advanced settings. Under "Privacy," click Content settings. Under "Pop-ups," select an option: Do not allow any site to show pop-ups (recommended) Allow all sites to show pop-ups

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment. If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank. Once you have selected an answer for each question, you can select 'Return to Error Page' to correct any additional errors and submit the assessment.

For consults about schedules and offer details contact us by selecting NO.

Please check your inbox for an email from amazonassessment@hirepro.in and look out for the log in credentials at the bottom of the email. Use the log in credentials to log back in. In the event that you are unable to log back in, please select NO and write back to us with your registered email address and mobile number.

There are a total of four assessment. Listed below are the online assessments that you will be required to complete with a passing score in order to proceed in the process.

1. Preliminary English Test
2. Workstyles Assessment
3. Versant 4 Skills Test
4. CS Simulation

For additional information on assessments, visit our career landing page: https://amazoncustomerservice.hirepro.in/ and review the information under “Amazon Customer Service Application Process” then go to “2. Assessment Click to know more”.

Please kindly check your inbox including the spam/junk folder for an email with subject: Amazon - Online Test Invitation from amazonassessement@hirepro.in.

If you’re still unable to find the email, please select NO and write back to us with your registered email address & phone number so we can further assist.

To begin your background check you will receive an email from our Accurate provider with the explanation of the steps to follow and the information you must provide to complete the process, you must complete these actions promptly as the process may expire if it is not completed on time.
To contact our provider directly you can send an email to: customer_service@accuratebackground.com

For the background check, you will need to complete the following steps:

1. Click on the registration link you received in the “Accurate Background – Screening Invitation” email.
2. Once the BGV Portal window opens, you need to create an account using your email address and a password of your choice.
3. Once your account is created, Log into your account and click on the “Get Started” option
   1. You will see an E-Consent form which you would need to sign at the end
      i. In order to sign, either select your name or type it in the given field.
   2. Then click on the “I Agree and Continue” button
4. Proceed with filling in all required fields on the form (do not skip any sections).
5. IMPORTANT: if you are a Fresher, in the Employment section, click on “I don’t have any prior employment” option. You will see a pop-up. Go ahead and ignore the message in the pop-up and then click “OK”.
6. Now click on “Done” on the “True and Complete” tab to finish filling in the Background Check details.

You can check the status of your offer by logging into your candidate account at amazon.force.com. Your application (s) and status will be found on the left side of the page, or below the "Jobs I have applied to" option in the menu in the upper right corner.

To request a change of Date of Joining, contact us at least 1 week before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

Please select NO and write back to us with your registered email address & phone number so we can further assist.

The work contract will be sent by email 2-3 days before the work start date.

A recruiter will offer you the respective work details, in general, the Shipping and Delivery Support associates will work 5 days a week for a total of 40 hours. In accordance with the labor legislation of India if required, workers will have a minimum of 2 day off every 5 days of work and must not exceed 48 hours in the same week of work.

1. Log into Amazon.force.com with your username and password
2. Click on the upper right corner where it says "Menu"
3. Click on the "My personal information" option
4. Then click on the right side in "Edit attachments"
5. Then click on "Browse", search for the document you want to upload and then click on "Upload"

You will receive an email from the recruitment team with the subject "Amazon | Pre Hire Orientation module| AmGuru Application". The email will have required instructions for you to complete the PHO

If you need further assistance, please select NO and write to us with your registered email address and mobile number.

Please ensure that you are using a supported web browser when opening the link: Google Chrome. Also make sure that you are using a supported platform: Laptop/Desktop/Mobile phone browser. Attempt to clear cache & cookies then refresh the page and you should be able to access the link.

If you need further assistance, please reply to the PHO email.

Please be informed that your skill and employment type is decided based on the performance during the assessment and we will not be able to change the role.

Your recruiter will indicate to which of the Amazon facilities you are scheduled to attend on your first day.

On your first day at Amazon office you will find:

A Cafeteria: where you can buy your lunch or snacks.
Parking: It is necessary that you acquire your employee label in the offices to use it.
Microwave: if you want to bring your own food.
Lockers: for security, you must provide your own padlock
Free transportation: the first day your coach will tell you what to do to use this service

*Note: Due to current COVID restrictions we require our associates to operate from home until further notice.

You will receive an invitation prior to your start date to complete the required paperwork. The email will come from this email address: MyDocs-noreply@onbaseonline.com. We suggest that you add this email address to your address book and check your spam/junk mail folders to ensure that you receive the email.

You can confirm that your documents are complete by signing into your MyDocs portal here https://amazon.onbaseonline.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section. If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

If you still need assistance, please select NO and write to us with your registered email & mobile number.

You can access your MyDocs portal by clicking here - https://amazon.onbaseonline.com/. You will not be able to Login until you receive the email invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on the "Forgot your password?" link to reset your password.

Please select 'No' to contact us.

Vous devez ajouter applicationhelp@amazon.com à votre carnet d'adresses courriel pour vous assurer de recevoir notre courriel de réinitialisation de mot de passe.

Effectuez cette opération, puis essayez de réinitialiser votre mot de passe en suivant les étapes suivantes:

1. Rendez-vous sur votre compte candidat à l'adresse amazon.force.com
2. Cliquez sur'Avez-vous oublié le mot de passe?
3. Entrez l'adresse e-mail que vous avez utilisée lors de la création de votre compte candidat. Si vous n'avez pas encore créé de compte, vous pouvez le faire sur amazon.force.com en cliquant sur "Inscrivez-vous ici"
4. Cliquez sur'Continuer'

Vous recevrez un courrier électronique de recruiting-systems-prod@amazon.com ou bien applicationhelp@amazon.com avec un lien pour réinitialiser votre mot de passe!
Vérifiez la boîte de réception et les dossiers de spam pour le courriel de réinitialisation de mot de passe. Dans certains cas, il peut s'écouler jusqu'à une heure avant que l'e-mail de réinitialisation du mot de passe ne soit reçu.

Cela signifie que le lien de réinitialisation du mot de passe a expiré. Réinitialisez à nouveau votre mot de passe pour obtenir un nouveau lien.

Vous avez déjà un compte candidat dans notre système!

Vous pouvez réinitialiser votre mot de passe en suivant ces étapes:
1. Accédez à votre compte candidat sur amazon.force.com
2. Cliquez sur le lien 'Avez-vous oublié le mot de passe?'
3. Entrez l'adresse e-mail que vous avez utilisée lors de la création de votre compte candidat
4. Cliquez sur 'Continuer'

Vous recevrez un e-mail avec un lien pour réinitialiser votre mot de passe!

Vérifiez la boîte de réception et les dossiers de spam pour le courriel de réinitialisation de mot de passe. Dans certains cas, la réception de l'e-mail de réinitialisation peut prendre jusuqu'à une heure.

Vous devez ajouter applicationhelp@amazon.com, recruiting-systems-prod@amazon.com et noreply-ops-jobs@amazon.com à votre carnet d'adresses e-mail pour vous assurer de recevoir nos e-mails.

Vous pouvez confirmer ou modifier les informations de votre compte en suivant ces étapes:

1. Connectez-vous à votre compte candidat sur amazon.force.com
2. Cliquez sur'Modifier' à côté de'Mes renseignements personnelles

Vous serez dirigé vers la page Modifier le profil, où vous pourrez modifier les informations de votre profil. Si vous faites des changements, assurez-vous de cliquer sur "Enregistrer".

Si les informations que vous souhaitez modifier ne sont pas disponibles, contactez-nous.

Vous recevrez de notre service les résultats de vos évaluations par e-mail, nous vous invitons à consulter votre boite de réception régulièrement.

Pour toute question relative au changement de candidature, merci de nous contacter par e- mail.

Pour postuler à des postes disponibles dans le domaine du service à la clientèle, vous devez satisfaire les exigences de base suivantes:
1. Avoir plus de 18 ans
2. Diplôme d'études supérieur ou équivalent
3. Parler couramment la langue Française
4. Passer avec succès les étapes de notre processus de recrutement
5. Être doté d’une ligne internet ADSL de 12M
6. Être capable d’assurer un espace de travail adéquat pour l’installation du matériel Amazon et l’exécution des tâches agréées.

Vous pouvez envoyer votre candidature à l'adresse cs-rba1-recruitment@amazon.com, un chargé de recrutement prendra contact avec vous par e-mail pour vous indiquez les étapes à suivre.

Toutes nos offres d'emploi actuelles peuvent être consultées sur amazon.force.com.

Vous pouvez vérifier le staut de votre demande en suivant ces étapes.

1. Connectez-vous à votre compte candidat sur amazon.force.com
2. Cliquez sur l'icône de menu dans le coin supérieur droit
3. Cliquez sur "Emplois auxquels j'ai postulé" dans le menu déroulant

Vous pouvez y voir le statut des offres d'emploi que vous avez demandées. Vous serez avisé par e-mail de toute mise à jour relative à votre demande.

Pour vous assurer de recevoir nos e-mails, ajoutez les adresses de courriel ci-dessous à votre carnet d'adresses. recruiting-systems-prod@amazon.com, noreply-ops-jobs@amazon.com, applicationhelp@amazon.com 

* Veuillez noter que ces courriels n'acceptent PAS de réponses. Tout e-mail envoyé à ces adresses ne recevra pas de réponse.

Il y a plusieurs raisons pour lesquelles une demande est rejetée. Nous ne pouvons fournir de détails sur les raisons pour lesquelles une demande a été rejetée. Si vous êtes toujours intéressé, vous pouvez postuler à nouveau pour les postes pour lesquels vous êtes qualifié sur amazon.force.com.

Si vous avez accidentellement répondu "Non" à une question et que vous n'avez pas pu remplir votre demande, vous devriez communiquer directement avec nous pour obtenir de l'aide.

Il y a de multitudes raisons pour lesquelles une demande est retirée, en voici les plus courantes:

- La candidature est incomplète
- Le candidat n'a pris aucune mesure nécessaire pour confirmer sa candidature, comme fournir les renseignements demandés et passer les évaluations nécessaires

Si vous êtes toujours intéressé, vous pouvez postuler pour des postes vacants sur amazon.force.com.

Vous pouvez retirer votre candidature en suivant ces étapes.

1. Connectez-vous à votre compte sur amazon.force.com
Sur le côté gauche de la page, vous verrez les messages que vous avez demandés.

2. Cliquez sur le lien "Supprimer" pour retirer votre candidature de la liste d'admissibilité.

Une nouvelle fenêtre doit s'ouvrir pour passer l'évaluation, veuillez vous assuré que vous n'avez pas bloquer les fenêtres publicitaires, Internet Explorer ou Firefox sont les meilleurs navigateurs Web à utiliser pour compléter votre candidature.  Veuillez vous assurer que les bloqueurs de fenêtres publicitaires ont été désactivés. Cliquez sur les liens ci-dessous pour voir comment désactiver un bloqueur de fenêtres publicitaires pour différents périphériques.

1) Périphériques Windows utilisant Internet Explorer : Ouvrez Internet Explorer, sélectionnez le bouton Outils, puis sélectionnez Options Internet. Dans l'onglet Confidentialité, sous Bloqueur de fenêtres contextuelles, cochez ou décochez la case Activer le bloqueur de fenêtres contextuelles, puis sélectionnez OK.

2) Périphériques Windows utilisant Firefox : Ouvrez Firefox, sélectionnez le menu dans le coin gauche de la fenêtre Sélectionnez Options, cliquez sur Contenu Pour désactiver toutes les fenêtres pop-up, décochez la case'Bloquer les fenêtres pop-up' Cliquez Ok

3) Appareils Apple utilisant Safari :  Paramètres de lancement. Appuyez sur Safari. Sous la section Général, cliquez sur le bouton situé à côté de Bloquer les fenêtres pop-up pour activer ou désactiver le bloqueur de fenêtres pop-up. Une bascule verte indique un bloqueur de fenêtres publicitaires activé.

4) Appareils Apple utilisant Chrome :  Sur votre ordinateur, ouvrez Chrome. En haut à droite, cliquez sur l'icône que vous voyez : Menu ou plus . Cliquez sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Sous " " Confidentialité ", cliquez sur Paramètres du contenu. Sous ""Pop-ups et redirections", sélectionnez l'option : Autorisé, Autorisez tous les sites à afficher des fenêtres pop-up

5) Appareils Android utilisant Chrome :  En haut à droite, cliquez sur l'icône que vous voyez : Menu ou plus . Cliquez sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Sous " " Confidentialité ", cliquez sur Paramètres de contenu. Sous ""Pop-ups", sélectionnez une option : Ne permettez à aucun site d'afficher des pop-ups (recommandé) Permettez à tous les sites d'afficher des pop-ups".

Pour réussir l'évaluation, il faut répondre à toutes les questions. Les réponses manquantes aux questions seront portées à votre attention lorsque vous tenterez de soumettre l'évaluation. Si vous recevez un message d'erreur indiquant que vous avez laissé des réponses manquantes, veuillez cliquer sur le numéro de page sous le message d'erreur. Vous serez amené à la page de l'évaluation où une réponse est manquante. Une fois que vous avez sélectionné une réponse pour chaque question, vous pouvez sélectionner " Retour à la page d'erreur " pour corriger toute erreur supplémentaire et soumettre l'évaluation.

L’original de votre fiche anthropométrique doit être déposé lors de la remise du dossier complet, nous n'acceptons pas de copie.

L'ensemble de nos offres d'emploi sont consultable directement sur amazon.force.com.

Avant votre intégration, vous recevrez un e-mail de notre service contenant toutes les informations nécessaires à propos de votre offre d'emploi, nous vous invitons à consulter votre boite de réception régulièrement.

Vous pouvez vérifier l'état de votre candidature en vous connectant à votre compte candidat sur amazon.force.com. Votre (vos) candidature(s) et votre statut se trouvent sur le côté gauche de la page, ou sous l'option "Emplois pour lesquels j'ai postulé" dans le menu dans le coin supérieur droit.

Le contrat de travail vous sera envoyé par e-mail 2-3 jours avant la date d'intégration.

En général, les associés du service à la clientèle travailleront 5 jours par semaine pour un total de 44 heures. Conformément à la législation du travail au Maroc, les travailleurs auront un jour et demi de travail effectif par mois de service.

Connectez-vous à Amazon.force.com avec votre nom d'utilisateur et votre mot de passe.
2. Cliquez sur le coin supérieur droit où il est écrit "Menu"
3. Cliquez sur l'option "Mes informations personnelles"
4. Cliquez ensuite sur le côté droit dans "Modifier les pièces jointes"
5. Cliquez ensuite sur "Parcourir", recherchez le document que vous souhaitez télécharger et cliquez ensuite sur "Télécharger".

Avant votre intégration, vous recevrez un e-mail contenant tous les détails nécessaires pour résoudre les problèmes techniques liés à votre connexion.

Avant votre intégration, vous recevrez un e-mail contenant toutes les informations nécessaires à propos de votre journée d'intégration.

Vous recevrez une invitation avant votre date de début pour remplir les documents requis. L'e-mail proviendra de cette adresse e-mail : MyDocs-noreply@onbaseonline.com. Nous vous suggérons d'ajouter cette adresse électronique à votre carnet d'adresses et de vérifier vos dossiers de pourriels pour vous assurer que vous recevez le courriel.

Vous pouvez confirmer que vos documents sont complets en vous connectant à votre portail MyDocs ici amazon.onbaseonline.com. Dans la partie gauche de la page, vous verrez la section "Lisez et acceptez vos documents".  Si vous voyez, "Vous n'avez pas de documents à signer en ce moment", alors vos documents ont été soumis avec succès ! Si vous ne voyez pas ce message, veuillez consulter et accepter tout document supplémentaire. Si c'est la première fois que vous accédez à MyDocs, cliquez sur le lien Mot de passe oublié pour réinitialiser votre mot de passe.

Nous vous recommandons d'utiliser Internet Explorer ou Firefox comme navigateur Internet pour accéder à MyDocs. De plus, veuillez signer vos documents sur un ordinateur plutôt qu'à partir d'un appareil mobile (téléphone intelligent ou tablette).

Vous pouvez accéder à votre portail MyDocs en cliquant ici - amazon.onbaseonline.com.  Vous ne pourrez pas vous connecter tant que vous n'aurez pas reçu l'invitation par courriel à accéder à MyDocs. Veuillez ne pas essayer de vous connecter avant d'avoir reçu cet e-mail. Si vous accédez pour la première fois à MyDocs, cliquez sur le lien "Mot de passe oublié" pour réinitialiser votre mot de passe.

Si vous avez d'autres questions, contactez-nous par e-mail.

Vous devez ajouter applicationhelp@amazon.com à votre carnet d'adresses courriel pour vous assurer de recevoir notre courriel de réinitialisation de mot de passe.

Effectuez cette opération, puis essayez de réinitialiser votre mot de passe en suivant les étapes suivantes:

1. Rendez-vous sur votre compte candidat à l'adresse amazon.force.com
2. Cliquez sur'Avez-vous oublié le mot de passe?
3. Entrez l'adresse e-mail que vous avez utilisée lors de la création de votre compte candidat. Si vous n'avez pas encore créé de compte, vous pouvez le faire sur amazon.force.com en cliquant sur "Inscrivez-vous ici"
4. Cliquez sur'Continuer'

Vous recevrez un courrier électronique de recruiting-systems-prod@amazon.com ou bien applicationhelp@amazon.com avec un lien pour réinitialiser votre mot de passe !
Vérifiez la boîte de réception et les dossiers de spam pour le courriel de réinitialisation de mot de passe. Dans certains cas, il peut s'écouler jusqu'à une heure avant que le courriel de réinitialisation du mot de passe ne soit reçu.

Cela signifie que le lien de réinitialisation du mot de passe a expiré. Réinitialisez à nouveau votre mot de passe pour obtenir un nouveau lien.

Vous avez déjà un compte candidat dans notre système!

Vous pouvez réinitialiser votre mot de passe en suivant ces étapes:
1. Accédez à votre compte candidat sur amazon.force.com
2. Cliquez sur le lien'Avez-vous oublié le mot de passe?
3. Entrez l'adresse e-mail que vous avez utilisée lors de la création de votre compte candidat
4. Cliquez sur'Continuer'

Vous recevrez un e-mail avec un lien pour réinitialiser votre mot de passe!

Vérifiez la boîte de réception et les dossiers de spam pour le courriel de réinitialisation de mot de passe. Dans certains cas, il peut s'écouler jusqu'à une heure avant que le courriel de réinitialisation du mot de passe ne soit reçu.

Vous devez ajouter applicationhelp@amazon.com, recruiting-systems-prod@amazon.com et noreply-ops-jobs@amazon.com à votre carnet d'adresses e-mail pour vous assurer de recevoir nos e-mails.

Vous pouvez confirmer ou modifier les informations de votre compte en suivant ces étapes:

1. Connectez-vous à votre compte candidat sur amazon.force.com
2. Cliquez sur'Modifier' à côté de'Mes informations personnelles'

Vous serez dirigé vers la page Modifier le profil, où vous pourrez modifier les informations de votre profil. Si vous faites des changements, assurez-vous de cliquer sur "Enregistrer".

Si les informations que vous souhaitez modifier ne sont pas disponibles, contactez-nous.

Pour postuler à des postes disponibles dans le domaine du service à la clientèle, vous devez satisfaire aux exigences de base suivantes:
1. Avoir plus de 18 ans
2. Diplôme d'études supérieur ou équivalent
3. Parler couramment la langue Française
4. Passer avec succès les étapes de notre processus de recrutement.

Vous pouvez envoyer votre candidature à l'adresse cs-rba1-recruitment@amazon.com, un chargé de recrutement prendra contact avec vous par e-mail pour vous indiquez les étapes à suivre.
Toutes nos offres d'emploi actuelles peuvent être consultées sur amazon.force.com.

"Vous pouvez vérifier l'état de votre candidature en suivant ces étapes.

1. Connectez-vous à votre compte candidat sur amazon.force.com
2. Cliquez sur l'icône de menu dans le coin supérieur droit
3. Cliquez sur "Emplois auxquels j'ai postulé" dans le menu déroulant

Vous pouvez y voir le statut des offres d'emploi que vous avez demandées. Vous serez avisé par courriel de toute mise à jour relative à votre demande.

Pour vous assurer de recevoir nos courriels, ajoutez les adresses de courriel ci-dessous à votre carnet d'adresses. recruiting-systems-prod@amazon.com noreply-ops-jobs@amazon.com applicationhelp@amazon.com.

*Veuillez noter que ces courriels n'acceptent PAS les messages entrants. Tout courriel envoyé à ces adresses ne recevra pas de réponse."

Il y a plusieurs raisons pour lesquelles une candidature est rejetée. Nous ne pouvons fournir de détails sur les raisons pour lesquelles une demande a été rejetée. Si vous êtes toujours intéressé, vous pouvez postuler à nouveau pour les postes pour lesquels vous êtes qualifié sur amazon.force.com.

Si vous avez accidentellement répondu " Non " à une question et que vous n'avez pas pu remplir votre demande, vous devriez communiquer directement avec nous pour obtenir de l'aide.

Il y a une variété de raisons pour lesquelles une demande est retirée, ce sont quelques-unes des raisons les plus courantes:

- La demande est incomplète

- Le candidat n'a pris aucune mesure, comme prendre un rendez-vous ou fournir les renseignements demandés

- Le candidat n'est pas arrivé à un rendez-vous prévu

Si vous êtes toujours intéressé, vous pouvez postuler pour des postes vacants sur amazon.force.com.

Vous pouvez retirer votre demande en suivant ces étapes.

1. Connectez-vous à votre compte sur amazon.force.com
Sur le côté gauche de la page, vous verrez les messages que vous avez demandés.

2. Cliquez sur le lien "Supprimer" pour retirer votre candidature de la liste d'admissibilité.

Une nouvelle fenêtre doit s'ouvrir pour passer l'évaluation, veuillez vous assuré que vous n'avez pas bloquer les fenêtres publicitaires, Internet Explorer ou Firefox sont les meilleurs navigateurs Web à utiliser pour compléter votre candidature.  Veuillez vous assurer que les bloqueurs de fenêtres publicitaires ont été désactivés. Cliquez sur les liens ci-dessous pour voir comment désactiver un bloqueur de fenêtres publicitaires pour différents périphériques.

1) Périphériques Windows utilisant Internet Explorer : Ouvrez Internet Explorer, sélectionnez le bouton Outils, puis sélectionnez Options Internet. Dans l'onglet Confidentialité, sous Bloqueur de fenêtres contextuelles, cochez ou décochez la case Activer le bloqueur de fenêtres contextuelles, puis sélectionnez OK

2) Périphériques Windows utilisant Firefox : Ouvrez Firefox, sélectionnez le menu dans le coin gauche de la fenêtre Sélectionnez Options, cliquez sur Contenu Pour désactiver toutes les fenêtres pop-up, décochez la case'Bloquer les fenêtres pop-up' Cliquez Ok

3) Appareils Apple utilisant Safari :  Paramètres de lancement. Appuyez sur Safari. Sous la section Général, cliquez sur le bouton situé à côté de Bloquer les fenêtres pop-up pour activer ou désactiver le bloqueur de fenêtres pop-up. Une bascule verte indique un bloqueur de fenêtres publicitaires activé

4) Appareils Apple utilisant Chrome :  Sur votre ordinateur, ouvrez Chrome. En haut à droite, cliquez sur l'icône que vous voyez : Menu ou plus . Cliquez sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Sous " " Confidentialité ", cliquez sur Paramètres du contenu. Sous ""Pop-ups et redirections", sélectionnez l'option : Autorisé, Autorisez tous les sites à afficher des fenêtres pop-up

5) Appareils Android utilisant Chrome :  En haut à droite, cliquez sur l'icône que vous voyez : Menu ou plus . Cliquez sur Paramètres. En bas, cliquez sur Afficher les paramètres avancés. Sous " " Confidentialité ", cliquez sur Paramètres de contenu. Sous ""Pop-ups", sélectionnez une option : Ne permettez à aucun site d'afficher des pop-ups (recommandé) Permettez à tous les sites d'afficher des pop-ups".

Pour réussir l'évaluation, il faut répondre à toutes les questions. Les réponses manquantes aux questions seront portées à votre attention lorsque vous tenterez de soumettre l'évaluation. Si vous recevez un message d'erreur indiquant que vous avez laissé des réponses manquantes, veuillez cliquer sur le numéro de page sous le message d'erreur. Vous serez amené à la page de l'évaluation où une réponse est manquante. Une fois que vous avez sélectionné une réponse pour chaque question, vous pouvez sélectionner " Retour à la page d'erreur " pour corriger toute erreur supplémentaire et soumettre l'évaluation.

Pour les vérifications concernant les horaires et les détails de l'offre, contactez-nous. 

L’original de votre fiche anthropométrique doit être déposé lors de la remise du dossier complet, nous n'acceptons pas de copie.

Vous pouvez vérifier l'état de votre candidature en vous connectant à votre compte candidat sur amazon.force.com. Votre (vos) candidature(s) et votre statut se trouvent sur le côté gauche de la page, ou sous l'option " Emplois pour lesquels j'ai postulé" dans le menu dans le coin supérieur droit.

Le contrat de travail vous sera envoyé par e-mail 2-3 jours avant la date d'intégration.

En général, les associés du service à la clientèle travailleront 5 jours par semaine pour un total de 44 heures. Conformément à la législation du travail au Maroc, les travailleurs auront un jour et demi de travail effectif par mois de service.