Frequently Asked Questions

Find answers to our application process

I need to reschedule my new hire appointment.
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Reschedule new hire appointment
I am trying to schedule an appointment, but there are no appointments available.
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I am trying to schedule an appointment but am unable to attend any of the available appointments.
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I had a new hire appointment in the past, but could not attend and need to reschedule.
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How do I reset my account PIN?
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Forgot pin
Reset your pin
I forgot the email address or phone number I used to create my account.
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Login for phone and email
How do I create an account?
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I received a message saying “My email is already registered…”
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I need to confirm or edit information on my profile.
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How do I apply? Can I re-apply?
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Why don't I see any jobs in my area?
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What is my application status?
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What is your hiring process?
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Do I need a resume?
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Do I need to interview?
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Why was my application rejected?
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Do I need to complete my application or can I come back to it later?
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How do I know I’ve completed my application?
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Submit application button
Can I re-apply and be rehired?
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How long do I have to wait before I can re-apply?
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What if I was terminated or fired?
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Do I have to return to the same shift or site that I was previously in?
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Will my benefits remain the same?
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Will my vacation remain the same?
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Why can't I re-apply?
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Does my UPT start over?
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Do any of my old write-ups get put on my record when restarting?
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Do I get a new badge? I have my old one still, will that work? Can I take a new badge photo?
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I used to work as a Blue Badge but now only Seasonal is available. How do I get back to a Blue Badge role?
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I don't want to work in my old process path. How can I make sure I don't get that department?
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Do I get new safety shoes?
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Can I chat with MyHR and/or see previous pay statements?
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How can I login to AtoZ?
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I need to reschedule my start date appointment.
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I had a start date appointment in the past, but could not attend and need to reschedule.
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What types of jobs do you offer?
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Where are Work-From-Home Customer Service jobs?
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Where do I find details on Customer Service Roles?
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What is the pay rate at Amazon?
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Does Amazon offer benefits for hourly workers?
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When is pay day?
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Do you hire people with disabilities?
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Who can I contact if I don't see my question?
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How do I opt-out of receiving SMS?
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What information do I need to provide if I was referred by someone?
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I was referred by someone. Where do I enter the referral while completing the application?
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